Reviews of local pros in Ballwin, Missouri

4.7 based on 749 reviews Back to the listing
    5

    I called at 7:30am. Serviceman was out to my house by 10am and a major part of my air conditioner was broken. They were able to get the part and get it programmed for my system by noon. Now that is service! Scott = Small Business = First Class Job!!

    5

    Great service and a great product! We are so grateful for Scott and his wonderful team. They were prompt, knowledgeable, and a pleasure to work with. Their technical competence is beyond compare. Way to go, gentlemen! And thank you!

    5

    All of the employees at Wildwood Heating and cooling are kind, honest, courteous, professional, and thorough. We will be moving soon and plan to have them continue to service our HVAC system at the new house.

    5

    Amazing company, AC out came and fixed it, on time efficient and knowledgeable! Ben did a very good job! Call Scott and schedule an appointment! Very pleased!

    5

    We trust Scott Completely. He takes care of all of our HVAC needs, water heater etc... could not be more capable or reliable. Heat or Cold he comes through in emergencies. Thank you Scott! We will always be customers and Friends. I would recommend Wildwood Heating to everyone.

    5

    Scott was at my place and had my AC fixed in less than 20 hours. Very consumer friendly, no run around, and pricing was fair. Recommend these guys

    5

    Unfortunately I'm outside of Wildwood Heating & Cooling's service area, but Scott still spent 15 minutes on the phone with me explaining what might be causing the symptoms of my non-working condenser. With his guidance I was able to fix the problem and get our house cooled tonight instead of having to wait for someone to come tomorrow afternoon. Ultimately saving me several hundred in repairs. Absolutely recommend these guys to anyone in the Wildwood/Ballwin/Chesterfield area.

    5

    I discovered that our first floor AC unit was not cooling. I called Wildwood and left a message. Ben called me back within 2 minutes. I explained the problem to him and he said to give him about 45 minutes and he would be at our home. Less than 30 minutes later Ben pulled up in the Wildwood van. Rather amazing, considering the temperature was near 100 degrees and very humid today. Within a few minutes Ben had analyzed the problem and approximately 15 minutes after his arrival, he had the problem fixed. I HIGHLY recommend Wildwood Heating & Cooling for all your HVAC needs.

    5

    I want to thank Wildwood Heating & Cooling for the super quick response on an issue with our AC.
    Ben was very professional, and super polite!
    I can always count on expert work and great customer service!
    I HIGHLY recommend Wildwood Heating & Cooling!

    5

    I had been told by two different reputable HVAC companies that my wife and I needed to replace our 10-14 year old Carrier Infinity HVAC and furnace because they were freezing over and subsequently melting, leaving water all through our basement. Scott and Wildwood Heating & Cooling were referrals from a family friend that I called to get a quote before I decided on replacement.

    After taking my call, Scott spoke extensively about my system specifically and my HVAC issue generally and agreed to come out and take a look at our issue before tailoring a quote to our specific needs. Scott sent out a tech and his assistant (Ben I think, unfortunately I was not there during their visit). After describing the issue, Ben said and did several things that are worth noting for prospective customers.

    1.) I don't want you to pay to replace this system unless you actually need to replace something.
    2.) (After having the diagnosis done by the other company's workman) I will act according to those results because I think he probably did a good job. He didn't bad mouth other companies or their work like other people who had sent me a quote, instead stating that he didn't think that the average tech would try and screw someone over.
    3.) Acted incredibly carefully while walking and talking through the house because my 3 month old was asleep.

    After having spent almost an hour checking different things and adjusting my HVAC settings, Ben told me he thinks that he has it fixed and that I wouldn't require replacement. He was fantastic to work with and I would UNHESITATINGLY recommend this company. They were fair, honest, and prevented me from spending $13,000 unnecessarily. Even if this repair doesn't fully fix it, I will call Scott and Wildwood Heating & Cooling, Inc. for all my HVAC concerns.

    5

    Scott and his team got our water heater installed quickly and kept us informed throughout. They are very reasonable, professional, and really cater to their customer. We will be using them in the future for sure!

    5

    Wildwood promptly returned my call and hand a technician out early am the next morning. Very professional and knowledgeable, resolved my air conditioning issue and was back up and cooling quickly. Highly recommend.

    5

    Wildwood Heating and Cooling was fantastic! My a/c went out, and the home warranty company sent a technician from another company who attempted a repair, but failed. I called Wildwood Heating and Cooling, and Scott came out the next day and repaired the unit and got us up and running. I'll be using this company for my heating and cooling needs in the future.

    5

    They are dependable and honest. This spring is was time to replace the eighteen year old systems I had. Wildwood Heating & Cooling provided exceptional value compared to two other companies that gave me a quote. The other gentlemen who installed the equipment could not have been nicer or more professional. I rarely take the time to offer reviews but these guys deserve it!

    5

    Top notch company!! Scott the owner of this small business and his team are highly skilled, professional and timely with repairs and installations. They are transparent about installs, repairs and any challenges.

    We have used Wildwood Heating and Cooling for over 15 years and have never been disappointed.

    5

    Exceptionally professional, personable and knowledgeable technicians. I was fortunate to get an appointment same day and the technicians look at my situation, and didn’t at any point try to pressure me into a replacement or repair that wasn’t needed. They gave me options of what could be done without trying to get me to buy into anything unnecessary.

    I will continue to do business with Wildwood H&C.

    5

    I can't recommend Wildwood Heating and Cooling enough! Myself and family have been relying on them for years. We've always had great experiences dealing with them. The owner Scott and his technician are very knowledgeable and straightforward. We just recently had our entire system replace, their quote was lower than other HVAC companies and they did an excellent job.

    5

    Nothing but positive things to say about Wildwood Heating & Cooling. Scott answered the phone and was quick and precise in his responses. He was able to fit me in today which is great! Ben came out to take a look at our ac unit and found it was just a bad capacitor. He was super polite throughout the process. He was able to get everything working.

    Will recommend to friends and family.

    5

    I cannot say enough good things about this company... Scott is one of the most genuinely helpful people I have ever dealt with. He goes above and beyond, and both times we've had Wildwood out for service calls have been a quick and easy experience at a fair price. Highly recommended!

    5

    My father suggested that I use Scott for installing an AC in my house more than 20 years ago. He has been called back several times for servicing my home and my fathers house as well. I have passed his name on to my son and he has been happy as well. Scott's technicians are skilled at diagnosing as well as repairing heating and cooling problems and responsive very quickly. BUT what I like best is that I can totally trust him. I feel he is extremely honest and will not do unnecessary repairs.

    5

    Ben was incredibly helpful in diagnosing an issue improperly assessed by another HVAC company; truly incredible and kind experience! Very well-informed, patient, and went the extra mile to provide exceptional service. Will be using Wildwood Heating and Cooling as our provider moving forward! :)