Reviews of local pros in Bridgeton, Missouri

Robert was wonderful today. He was very helpful with all of my concerns. Even did some research on the type of spider I might have seen before his arrival. Very pleased with his service and overall curtesy and kindness.

NOT PET FRIENDLY!!! Terrible company and do not recommend! We had issues with them from the beginning. The first treatment, the guy “treated” the house for 5 minutes then sat in his truck in the driveway for 15 minutes. After complaining about this, they sent out another technician. The next service they put down pellets in the grass that they say are pet friendly, but are definitely not. My dogs have been sick and throwing up for a month now because of it. When I told them about this and asked to cancel, you would think a good business would understand and allow you to terminate the year contract without penalty due to vet bills, sick dogs, etc. However, we still had to pay over $200 to get out of the contract. Terrible company. You can see multiple lawsuits going on over this. Read the bad reviews and not the paid good ones.

We had their “service” for six months. During this time, we continued to see several pests on a daily basis in our home- including wasps, stink bugs, ladybugs, cockroaches and mice in our home. We attempted to schedule follow up services, and hit walls each time, the company either saying it was too early for another service or that they would not be in our area during the month that we requested.

In addition, the salesperson was dishonest with us saying that they were servicing our neighbor and would like to service us at the same time, making it sound as though they had been coming for several months and that our neighbor was happy with their service. When we talked to our neighbor, he had just signed up the same day, though he was smart enough to cancel it the next day.

Because we saw no benefit from the services, I called to cancel and was stuck with a $289 cancellation fee (80% of the service charge). I do not recommend Moxie. So much hassle. So little benefit.

Zach was great! He showed up let me know why he was there and got to work. We had a chance to chat a little bit as well. He was in and out very efficient!

Do not use this company. I was unsatisfied with their service and told them I wanted to cancel my service. I paid for all of the services provided up to that point. They told me they were holding me to the contract and charged my credit card $250.00. No more services had been done. I told them I was unhappy with their service and let’s just separate. No, they had to charge my card while no services were performed.
Really folks, who needs pest services 4 times a year? These pest companies are all over the place. They just make an easy buck! It’s easy to train their techs! It’s a win win for them! Don’t be fooled like I was!

Karsten was neat and polite. Did a good job. He asked me if I knew of any problem area. When I told him a concern he immediately addressed it.

Dakota has a great personality and made us feel secure & safe.

We dont see any treatment in the back yard even though he said he treated it. We usually see pebbles on the ground and there aren't any..... We aren't happy with Moxie, plain and simple. Lock you into contract becuase the sales person lied to us who was a manager (supposedly). They come for 5min and supposedly treat the yard. This company is a scam. If your not watching them apply the stuff you probably wont get it.

Zachary is exceptionally professional and genuine when explaining his tasks. He communicates concisely, which is rare when interacting with anyone. Additionally, he’s a great person to talk to and thoughtful about the potential hazards of chemicals around dogs and children.

Easy visit. Dakota was nice and professional. He sprayed and before he left he asked me if there were any concerns. Excellent service as always.

**Update: Four days later they still did not call the phone number they supposedly “do not have because they can’t locate the account” even though they already text messaged it. (See picture attached) Check out their reviews. It looks like they say this same lie to everyone who leaves a bad review. The man I spoke to on the phone today tried to be helpful but said it would be another 5 days before they could come out even though it’s already been a week since I first called them with this problem. If you want your house serviced quickly or dependably do NOT hire this service. Pretty disappointed since we’ve been a client for over a year. I’m so disappointed in them I canceled our quarterly service contract.

Original post: They were suppose to service my house for ants and they NEVER came or contacted me after they said they would! I cleaned off my counters, rescheduled my whole day (because they wouldn’t give me an exact appointment time. Just said the technician would come any time on Sat and call an hour prior to arriving), canceled plans with families and waited all day. I called them at 5:54pm to see if a technician was coming and the automated call said Joshua’s Pest control was already closed even though they don’t close until 6:00pm. Then at 9:00pm we finally got a notification that nobody was coming!

Robert was prompt, courteous, and helpful. My youngest was concerned about the bait traps and the potential impact to predators like owls. So Robert quickly swapped out all of our bait traps for glue traps. He's been at our house several times now and he seems to know his trade.

Zachary was thorough, polite, and very helpful. We appreciate his efficient service and kind demeanor.

Dakota was very kind, informative and efficient. He discussed what he service he was going to and did it thoroughly and in a timely manner. Would recommend:)

Dakota was just a few minutes late but completely understandable because of the bad roads and he was extremely apologetic. He was very pleasant and seemed to know his trade. I Look forward to welcoming him back at our next quarterly service

Truman was very nice and sprayed what I asked him to. He asked if I needed anything else before he left. He also notified me an hour before he arrived and then let me know that he was on his way.

Jayland was professional and courteous. Arrived on time and completed his work in a timely manner. He explained everything he was going to do. Thanks again!

Wesley was friendly and polite. He did all I asked for and was done in no time. Just like all your tech's, it's always been a good visit and the professional side is always there
Great service as usual.

He was great asked me if there is anything he needed to focus on. Made sure I knew that if we had any problems, just call and they would come out and handle it. Very happy with his work.

I had a wonderful experience with Zachary. He explained everything that he was doing and what to expect. He informed me that I could have them come out again at no charge if needed. I appreciate you!

Jayme was great quickly in and out. He did not come with a respirator and did not go all the way in the attic to look around and make sure I had no varmints in there. I did have pictures last time of droppings from an animal, but he did not go to the side of the attic to see but other than that he did a great job brought a ladder that he could get up there and look around. Thank you