HVAC reviews in Herculaneum, Missouri

I was a winner of the Spring Into Action Giveaway by Partney Heating and Cooling. Their team was here bright and early to install our A/C, they even cleaned the filter and put in the new thermostat! I can’t thank you enough, today the temperature will be over 100° 🥵

Very honest knowledgeable and professional the very thing you want in trusting someone to fix your heating and cooling

They did not stay in touch. Would not return calls. Then finally told us they were waiting on one more part, then never heard from them again except through the insurance.. After 2 months we called our insurance and told them we wanted a different company. They were very nice when they were here doing the initial evaluation. Somewhat nosy, picking up papers I had on the table and looking at them. But I thought it was just a rookie move, as the owner told him to put it down and never do that.
Things just did not work out with them at all. Very disappointed.
Found someone else and seems like they are going to be ok.

I saw the response below and what they said is absolutely false. Them not returning calls etc had nothing to do with my insurance.when I call them they should call me back, should keep me updated on delays on parts etc. My insurance had nothing to do with them not contacting me.
One man actually told my husband they did not like dealing with my insurance, I wasn't asking them to. I asked them to call me back and I would take care of the insurance.
But...they are a contractor for this insurance which I have had for over 20 years and have never had a problem. If they do have a problem, then they need to take it out on the company not the customer they are working for.

Called Jason at 7:30am in the morning. My air condition unit went out in the middle of the night.
His crew arrived before 9:00am and replaced my unit and was gone by 12:00 noon.
House is cooling great. Excellent service, great crew. Thanks for the quick professional response.

I wasn’t sure that my a/c unit was running like it was supposed to. Patrney came out and serviced my unit. They were very polite, professional and knowledgeable in every aspect of my older air conditioning unit. Everything is working well now and our home and family are staying cool. THANK YOU PARTNEY HEATING AND COOLING!

Partney Heating and Cooling is ran by one of the most honest and genuine business man that I have met. Coming to my rescue when I was out of town and states away leaving my house bound elderly grandmother, care-aid and son without AC. I called them at 8:30 p.m. and he promptly called me back and came to the house first thing in the morning. I was 100% prepared and told them that I would get a new unit, when he called me he said a line had been cut by the weed eater and believe me when I say his price was beyond reasonable. I highly recommend Partney Heating and Cooling. You will not be disappointed.

Thank you to the Partney crew who installed our brand new HVAC! Estimate, scheduling, and installation were all top notch. Great, friendly, and professional service. Highly recommend. Rick and Jennifer Hale

Great service and they came out the day I called them

We love doing business with Partney Htg. & Cooling and prefer keeping it local. Service man is punctual and very knowledgeable.

Professional service from the first point of contact. Richard came out on a cold Sunday evening and had things up and running in no time. I'm thankful for my family referring the company and will continue to share my experience.

Partney Heating & Cooling provides exceptional service!! They are in the top of their field and their response time compares to no other. I have had multiple different issues and Jason has worked around my schedule to accommodate! In addition, they are trustworthy and honest! There were a few times that I thought we would have to purchase a whole new system and it ended up be a simple fix. I will continue to use Partney Heating and Cooling and highly recommend others to give them a try!

Our A/C system stopped cooling. I called Partney Heating and Cooling and they got a service technician out here within the hour. Jason was professional and knowledgeable. He had our A/C unit up and running within an hour. I would highly recommend them. Thank you Jason.

My new furnace is working great and was reasonably priced! They were all helpful and even removed an old appliance from my basement! They went the extra mile and I appreciate the work ! I would recommend Partney Heating and cooling!

Outstanding service! Jason and his crew went above and beyond to ensure my family was comfortable in our home. Don’t ever hesitate to call them for HVAC needs. I can’t say enough about how helpful and respectful to me and my family they were when we needed help! Fast service and their technicians are TOP NOTCH! Shout out to Henry who really went above and beyond today. You guys all earned my respect and business today.

We worked with Jason to set up install in our new construction earth/berm home. His crew was extremely professional and knowledgeable. Work was completed on time and Jason worked to make sure we got the unit we needed while staying within our construction budget. We are so pleased with our system. It is quiet and efficient. The house stays a consistent temperature all day, even during the week long excessive heat warnings. We recommend him to everyone!

I called for a quote to replace my AC unit, and the owner came out that same day! Gave me a quote but advised me to wait to replace, bc my current unit still had some life in it… I felt like that was great customer service that they provided instead of price gauging & upselling us on something we didn’t need yet. Also filled up our current unit’s Freon as a courtesy! So happy with their prompt service, professionalism, & honesty… we will definitely call them when it’s time to replace the unit!

4 Stars - On time. Got it fixed. This was my rating on June 24-- today July 4 it went out again. Had to contact another vendor for emergency service. Found transformer burned out. 5 Amp fuse was put in instead of 3 amp. Some other wires on board were loose. Causing short to burn out transformer. It says right on the panel -- 3 amp fuse!! Think I'll be looking for a refund.

My central air went out and I was miserable in my home during 100° summer heat. I suffer from COPD and was really struggling to find any comfort in my own home. I have Jason Partney a call, and within a couple of hours he made it over to check out my AC system. He was extremely kind and caring and worked very quickly on the repair. I am so thankful and will definitely recommend this company to anyone in need. Thank you!!!

A while back when it got real cold my heat stopped working. Called these guys and Eric came out and checked it out. Eric figured out the intake pipe was froze up so the furnace wasn’t sucking in any air. Took a screwdriver and busted up the ice. No big deal but he called me up a few hours after he left to check in and make sure I wasn’t having any problems which I thought was really nice of him. Then yesterday I called them again to see if they could see why my ac wasn’t keeping up. The owner Jason came out and said I just needed to wash the outside unit regularly which would help. I said I could do it myself so he didn’t even charge me! So two separate occasion’s, two different guys, and both fantastic experiences. This is not a company that will rip you off but instead do everything they can to help you and also save you money. 10/10 all they way

Had an issue with a thermostat, they sent out a tech on the same day to check it out. After awhile it was all straightened out and is working as it should. Very fast and helpful when it was needed most.!!!

Our central air went out and we were miserable going on our 2nd 100 degree day this season. We made a phone call to Partney, and within a couple hours they made it out to check things out. He quickly made the repair & was extremely kind and caring. Now we have AC again and we’re so incredibly thankful! We will always be sure to recommend this company to anyone in need for years to come.