HVAC reviews in Independence, Missouri

My uncle was found deceased in his apartment, and the detective told us that we needed to go collect his belongings. We call the apartment and try to arrange a time to come get his belongings and they tell us no one can go in his apartment because there’s an ongoing investigation, which was odd considering the police had told us they had gotten everything they needed, and cleared it. We call the apartment back and they tell us the police have to let them know it’s cleared, so they did. We call the Hudson apartment complex back and they tell us that we need to hire a lawyer, won’t let us speak to anyone except the receptionist, and won’t allow us to collect his belongings, even though my mother was listed as his direct emergency contact, and the police have verified she is next of kin. Real A-1 service, guys. Do not rent from them. Terrible.

I wish I could leave a negative review. The apartment is infested with roaches and mice. Maintenance is a laughable joke-it takes them a week to respond and when they do come, the repair isn't done correctly. Neighbors are low lifes- I have constant weed smokers below me, and people upstairs who are constantly fighting. I wish I could break my lease. Please do not move here. The low rent may be tempting, but it's not worth it.

Paid rent on time for last 13 months, gave them 30 days notice. I'm moving 31st July from here THANK GOD, new female in office just started n now office can't find my folder with my paperwork, nor my credit of $137 and my payment of $119 credit wasnt apply to this month rent. Plus was told my deposit could be use for last month rent which now I'm told it can't be but they can't show me my contract where it says that, cause of misplace paperwork folder. They stating i owe $449 due to late fees n rent but they see where i made two payments last month on 3rd for more than $620. The level of frustration is something else, i didn't have these problems until after I gave them my 30 days WHATEVER YOU DO DON'T MOVE HERE YOU WILL REGRET IT!!!

Thanks so much for your recent reviews for Timberwind Apartments! I encourage you to please come in and meet the new management and owners for the property! All the residents have been super sweet and excited to see the new changes and much more to come. Should you have a concern please come to the office we are open 8:30-5:30pm MON-FRI and Saturdays 10-5PM
We hope to hear from you soon

DONT MOVE HERE!!!!
I've been here for a year and there has been 3 different managers and none of them seem to know what they're doing. Maintenance is a joke. Our unit flooded and it took them 3 weeks to fix it which resulted in mold growing in the unit. Then our furnace started leaking and it to them a month to fix that and guess what that caused... that's right more mold! The manager only cares about collecting rent, not making sure the apartments are livable.

Worst experience ever. Lived here for over a year and was first moved into an apartment that was infested with cockroaches so bad that I had to keep all of my food in totes and couldn't leave plates in my cabinets. The roaches were so bad they destroyed a lot of my stuff. I had to fight to be moved to a different apartment and it took them 6 months to move me to a different one. Management never came out to fix anything. I lived the last six months with a huge hole in my ceiling. Place was filled with mold and just a terrible experience altogether don't move in here it's all a lie.

If I could give them 0 stars I would. These are the worst apartments in independence mo would not recommend. Maintenance lies and says they fix things and do not, office takes their word and doesn’t fix anything at all. There’s always built up trash, there’s safety hazards that they aren’t trying to fix. Not all the way clean when you move in. There’s loitering and people breaking into apartments and stealing cars. Nothing in these apartments are secure don’t do it definitely a waste of money. THEY NEED TO BE SHUT DOWN ASAP

New management is great!!! All the ladies in the office are so nice and helpful every time I go in there. The maintenance is prompt and cleans up after himself. Not too bad on the eyes either. I would give this place 6 starts if I could!

This guy is a rip off call him if you want to get ripped off

Nice

Family owned business fair and honest.

You can always count on Frechin Heating and Cooling! They are prompt, professional and provide quality service!

Very happy with this company! Family owned on time, honest and very professional!

Excellent service. This company has been our go to for heating and cooling needs for our home and rental properties for over for over 10 years.

I can't express enough gratitude for fixing my AC after your day had ended!

Called and he was able to come within an hour to get our a/c back up and running. kept open communication of what he was doing throughout his work.
thank you!

They were recommended to me when our heat went out and they were able to come quickly. Got it fixed in less than 10 mins and it’s working great! Highly recommend

Highly impressed! Extremely knowledgeable and honest ... will do a fantastic job installing your new hvac system—and very competitive with their pricing. Don’t bother with the big names in this industry—these guys are doing things the right way!!

I called about an issue with the furnace pressure switch and the owner took the time to help me troubleshoot the problem over the phone. He didn't have to do that and could have either blown me off or set up an appointment. I appreciate such honesty and great customer service, something that is often lacking in this world. If I have any future issues where I need repairs done, I know who I will be calling.

This our go to company for all our heating/cooling repairs and maintenance. You won’t find a more honest guy. He shows up on time, does a thorough job, and has never tried up sell unnecessary repairs or improvements. We couldn’t be more thankful for the quality service Frechin has provided.

Sent a message on a Saturday morning, the guy came out about an hour later. He was knowledgeable and we appreciated the prompt response time. 100% recommend!