Reviews of local pros in Peculiar, Missouri

4.7 based on 184 reviews Back to the listing
    5

    Steve came out and gave us a great lesson why we should do tune ups on our system. Highly recommended saved us from a break down.👍🏼

    5

    Great service called before 6am house temp. had dropped way below setting got here before 8am had heat up and running.

    1

    I am a neighbor. Spending over $1,500 to fix this mess.

    5

    Up And Running!!!
    Steve got me up and running. He is honest and fair. And, as noted above, Steve DOES NOT try to sell you things you don't need. Honest work for honest pay.

    5

    Excellent service! Fast and fair. Called and he made a point to show up same day. Explained every step of what he was doing. Never tried to get me to buy something I didn't need offered suggestions and explanations.

    5

    Absolutely wonderful! My mother’s air conditioning went out late on a Friday night and they were there to help 100%!
    On a hot summer night, they even let my mom borrow a portable AC that also works wonderfully. Thank you guys so much, we will definitely be customers again👍

    5

    Very friendly, was on time, very detailed in checking everything and explaining what he checked and what I needed to do to maintain my air-conditioning and heating system, has a great maintenance contract option for people like me who don't have time or don't remember the small things to do to keep it maintained. Highly recommend them. .

    5

    Steve came out to my house for a service call and didn't charge me a dime. All the big companies gave me expensive bids but Steve provided an affordable bid and great service and kept in touch with me throughout the process.

    2

    ***sadly, my review has changed*** Steve blew us off. We asked him 3 different times, PLUS the 2 times he came out, for a WRITTEN ESTIMATE. We do not do any work like this without a written estimate because we have been hosed in the past by other contractors. It's the professional, legit way to run a business. We were polite each time we asked but after his behavior and no contact for a couple of months, we are fed up and will not use him in the future for any work. He never provided or sent the written estimate. he kept asking for our address, which he should have had because he drove here twice. So I had to give him our address multiple times, including texting it to him. At one point he said he mailed the written quote, but didn't have it with him so couldn't remember what we talked about. He suggested he mailed it to the wrong address and that when he got back to his office he would confirm he had the right address. He never called. If he "mailed it" a "second time", it never arrived at our address. He knew we had this issue with another contractor in the area who wasn't really wanting to do the job because of their busy schedule. Instead of just telling us that, the contractor told a relative of ours that he wasn't going to send us a quote because he didn't have the time to do the install. Steve knew we were upset at that because its unprofessional. That contractor could have just been honest. Likewise, Steve could have just been honest. We spent all spring and summer trying to find a company to replace our hvac. we spent 2.5 months on that with Liles HVAC expecting that's who we were going to hire. The only thing that held up us hiring him was his neglect to provide a written estimate. The reason that is important is so that we, as well as the contractor, are on the same page about what exactly will be done or not done on the job. it protects them, as well as us. I don't trust any company who will not provide that because it leads to miscommunication or extra expenses. Really disappointed.
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    We are hoping to get our air conditioner and furnace replaced and called several companies for quotes. Only a few would come to our rural area. Of the ones who did, Steve was very detailed in his assessment and the details of what would be involved, as well as a very competitive quote. He spent a really long time going through the options with us, and even came out for a service call after our dying ac fritz out after a big storm with several power outages. We appreciate how he has gone out of his way for us. We wish we had used him to replace our water heater

    5

    Steve came out when we were down and out and fixed my system. for a third of the price. Thank for the great service!!!!! We will use him again no doubt. Also he went out of his way to explain everything to the tee.

    5

    I can not express how much we appreciate Liles Heating and Cooling in Peculiar. Our furnace went out on Christmas Eve. After calling several HVAC companies and leaving messages with no callbacks, Steve Liles personally answered his phone. He came out on Christmas Day, and discovered a broken wire to the blower motor. Steve refused payment and wished us a Merry Christmas.

    Liles Heating and Cooling has a return customer from here on out.

    5

    HUGE RAVE to Liles Heating and Cooling INC! Steve came out on a holiday weekend and got our AC unit up and running and cleaned and tuned our furnace! He was very professional, kind, explained everything he was doing for us and walked us through everything he did so we understood it! I would highly recommend him if you are looking for someone to work on your HVAC system! I wouldent use anyone else.

    5

    It's never good news when your AC goes out in the middle of Summer, but Liles H&C was able to get here the same day and actually had the part with them to cool the house back down without having to order and wait for parts.

    I also learned a lot about taking care of the system and will be using Liles services for the scheduled maintenance on our system in the future. Thank you again for the quick response and getting our system repaired!

    5

    Steve came at 9:30 p.m. at night and put a new part on our air conditioner. He was very professional and showed me what the old part was not doing and made sure the new part worked. We really appreciate the work he did for us in such a timely manner. Thank you very much for helping us on one of the hottest day of the year so far.

    5

    This company is an example of why you must find someone with experience. First guy I called tried to sell me $5k in new equipment. I called in Steve for a second opinion and he was able to do the repair in a timely manner and just for a reasonable repair charge. He showed me how to prevent future problems as well. Very professional, very knowledgeable, strongly recommend.

    4

    I contacted this A/C repair company for a capacitor repair, and they promptly came out the next morning. The repair was done well, and my system is now functioning efficiently.

    However, it's important to note that their pricing is on the higher side at $475 for parts and labor. Overall, they provided a satisfactory service, but it may not be suitable for those looking for more affordable options.

    5

    Steven Liles was very responsive from the moment I reached out requesting service until after he left and had more advice to share. This is a family owned company and from the interaction I had, I can tell they as a company value honesty and integrity. If you are looking for a company that will take care of you like you are one of their own, I highly suggest you give them a call.

    5

    Steve did a amazing job when my A/C went out at my Tile showroom. He came out same day and had it fixed faster than he predicted. Would highly recommend him!! I definitely will!!

    5

    All the amazing Google reviews lead me to call Liles Heating & Cooling when our AC stopped working. Steve Liles answered my call, talked to me about the problem, and scheduled an appt to be over as soon as I was available. He arrived right on time & was very friendly + professional. He fixed the problem and explained how to prevent it from happening again. He also went above and beyond by talking to me about some other maintenance topics that could prevent further issues down the road. Liles is a family owned business, that has been in business for 35+ years, with plans to bring his sons on later. His company is a rare gem nowadays & I'm grateful to have found them. I'd give ten stars if I could! Thank you for all your help Steve.

    5

    We had Steve come all the way to Sedalia to rescue us out of the heat! He saved us a ton of money on the job, he installed a Mini-Split to our Master Suite and then added a AC coil to our furnace. Very professional and quick! We are so grateful you came all the way here to do the job!

    5

    I called Liles heating and cooling to see if they could possibly help with my parents air conditioner. I spoke with the owner Steve and he quickly was able to fit us in his busy schedule. Turned out it was an easy fix and he was one of the most honest technicians I've ever dealt with. My hat's off to Steve and his crew and I would be more than happy to recommend them to anyone in need..