Reviews of local pros in Peculiar, Missouri

I can not say enough about Steve Liles, he is a HONEST person, before Steve came out, I had a big name brand company come look at my heatpump and was told it would cost $2000.00 to add freon. I sent them on there way and luckily I got a hold of Steve, he came out the same day at 8:30 at night and told us we did not need any freon at all!!!!!! Did some adjustment on our thermostat suggest some time before next year we should look in to buying a new unit, his exact words why buy a new one now when the one we have is not broke...All that being said he did not charge us a dime....I am a customer for life

Thanks again Steve

I just bought my house in Lakewood and needed my furnace and ac looked at. I called Steve and he came the same day and serviced my units. Steve is very professional and personable. He made me feel like family. I will be keeping my business with Steve and his family going forward.

A few months ago we had a smart thermostat installed by our alarm company. It was cold when they installed it so we had no idea there was an issue since it didn't effect the heat portion. Turns out the thermostat was incompatible with our hvac system. Caused multiple parts to burn up. Steve spent hours, multiple days and countless trips running between the parts house and our home to get us fixed up. This man went above and beyond what was expected or called for. He'll be getting every referral we can give him and any business we ever have. Thanks Steve!
Signed,
The Busy Parts Manager Mike and Noni

Admittedly, our furnace is older and is located in our attic, and so the couple local companies we had contacted were not too interested in coming out to service our furnace. Liles had been referred to me by a friend who spoke very highly of the company.
WOW! I called him on MOnday, before Thanksgiving, not expecting him to be able to get out until after the holiday, but he was here on Wednesday. Made no fuss about having to climb into the attic. He made the assessment, and was even willing to call my husband who was not home at the time, and tell him what he had found.
He ordered the part, and once it arrived the first week of December, his tech was out to replace the old part. The only reason I did not give 5 stars was that the tech showed up without the correct ladder to access the attic, even after a call prior to coming to verify ladder length needed. This was no skin off my nose, but caused there to be two additional techs on a job that only required 1. I will say, all three were very polite, and addressed all concerns I had.
This furnace has had issues since the original install. It seems like every year, we have had to call a technician for service because it would not function. And usually had to call the company back a couple times before the furnace would function correctly. THIS YEAR, one trip has fixed the furnace, and Steve identified the cause of the issue the we have had all along. He could have tried to sell us a new furnace due to the age of this one, but he did not. He arrived when he said he would, was efficient in assessing the issue, discussed with me and my husband, and ordered the part. I am SOOOOOOO pleased with this company, this owner and the service provided and highly recommend them.

Steve is truly a stand up guy! He was at my house only an hour after sent him an SOS. He didn't try to sell me anything, just came out for a service call, got my unit running and gave great advice on how to keep my system in good shape. You couldn't ask for better service! Absolutely recommend!

Had a great experience using Liles Heating & Cooling. Steve came out the same day as I called. He immediately knew what the issue was with our heater. Extremely professional and reliable. Highly recommend!

I called Steve at Liles heating and cooling and he was here ASAP. Very reliable and honest. Didn’t overcharge, and doesn’t try to sell a new unit if it’s not needed. Very professional, upstanding company. Steve called to make sure everything was working as expected. Austin, his son was a very sweet young man. Thank you for going above and beyond for my family’s needs.

On Sunday July 21st Liles Heating and Cooling came to my home to repair my a/c. I was in a fight with my home warranty company and finally was told I could use who ever I wanted. Made multiple calls to emergency lines with no call back. a friend of mine got me in touch with Liles. He arrived at my home a few hours later. He discovered that my system was 2 lbs low on coolant. Well previous company charged me for the same thing and did not actually do anything. Also the other company did not leak test my system. Steve provided proof of everything he did and explained everything to my wife and I. He also only charged us for the services he provided and didn't change high weekend fees Recharged the system and found and sealed a leak. He finished up his work as guests were arriving for my son's birthday party. The home warranty company was not happy at the pictures provided to them and money charged previous. Steve back us up and because of that the warranty company is refunding us the money we paid for repairs. Also received a free check up for the heater in the fall. As of 8/5/19 the a/c is working great. I plan to never call anyone else after the amazing service!!

Our unit was not working properly and we didn’t know who to call but wanted to use someone local (Peculiar, MO). We found Liles on the internet and gave them a call. Best phone call we ever made. Steve spoke with my husband, answered his questions, and discussed his thoughts and possible problems and fixes. He was in no hurry at all and very informative. He came the next day and immediately tried to save us money with a possible fix. Although it didn’t work after a period of time, Steve applied the cost of what we had spent to the cost of our new unit. We discussed it on a Friday, he gave us an estimate on Saturday and by Monday evening we had a new unit! It is extremely quiet and works perfectly! The price was good and Steve was absolutely wonderful to deal with. We could not be more pleased. Good man with good service!

Janet and Ed Crawford
Peculiar, MO

I'm so impressed with the service we received from Liles Heating and Cooling! Steve came right out when our AC went out and got us back up and running in no time!
VERY trustworthy, honest, fair and kind. I'm honestly blown away with the quality of service compared to other companies we've used in the past.

If you don't know who to call, these are your guys. Most techs would have tried to sell us a new unit but Steve took the time to figure out a solution that works for us and I felt like a top priority. I will continue to use services with this company because I know I can trust them to do the right thing and have zero complaints about my experience. Highly recommend Liles Heating & Cooling!!!! Thanks again Steve for being awesome!!!

Tim was fast, friendly and courteous. Answered additional questions I had about air flow in my home. Great experience. Thanks Bob and Tim!

Bob fixed our furnace in these sub-zero temps in KC. He was here early in the morning to get the furnace going. This company also installed a new a/c unit many years ago.
I would highly recommend this company for any heat or a/c work in your house.

Bob was very kind and patient while fixing my gmas furnace. She has dementia, so she was asking him the same questions over and over, and he answered each time without hesitation and very kind. Her home recently flooded, so we've had various technicians coming to the house who would basically ignore her and just wanted to get the job done. I really appreciate Bob being here at 7am and treating us both professionally and kindly. I highly recommend B & H! Very affordable prices as well!

I paid $700.00 last year in September to replace compressor advance payment for the job first couple weeks respond to my text that we ordered its coming and after that once in while I ask him when you do it no response than winter came I totally forgot but again I try to contact him again not responding

Very thankful for the efficiency in which this job was completed!

Great on all levels. I will use them again!

Excellent communication and super helpful! Highly recommend!

Great service great people always very accommodating to your needs especially in an emergency situation

I’m a sweaty guy, they helped to cool me off while saving me money.

When way out of his way to take care of my parents couldn't have asked for anything better very reasonable

100% recommend for anyone needing repairs very professional and extremely nice and respectful