Electrical reviews in Springfield, Missouri

These men showed up and did the job faster than I thought they would they were young but they worked fast and did stand around wasting time wish I had photos I was very impressed by them and the election he answered ally questions and was very helpful I want to thank you all for your time and effort

Your company was installed in a timely fashion, workers were considerate and polite, product looks great and works well, would encourage others to do the same when I get a chance.

We bought our system from this company and would like to say they have the nicest staff.They arrived and installed our setup earlier than expected.We would highly recommend this company.

Great company to work with... their was some delay in installing but that was un-controllable some of the crew was sick, other than that this company is helpful and very patience and knowledgeable with all our questions.

I made an appointment for a quote after they kept on about how great solar was, even though I haven’t even considered solar. Well I left work early to be home at the scheduled time and then no one showed up or even called to cancel.

Very happy doing business with That Solar Company. Everything went as expected and they were very good communicating throughout the process. We are up and running and very pleased everything.

That Solar Company LLC, are all very professional in their work. They go above and beyond their scope of the project to make sure everything is done right, and the customer is satisfied.

Awesome job from start to finish. I didn't have to lift a finger. My only complaint is that the contractor failed to notify me they were finished with install and just left. Otherwise Fantastic company!!!!!

The whole process took more time (from contract signing to electricity generation) than I would have liked, but the people who did the install, customer service team, etc. were very knowledgeable and professional. Overall a fairly good experience.

Scott you need to call Shane please.
Don’t use this company they flat out lied to us!! Worst mistake we ever made getting solar, now our bill is still high and we’re stuck with it! Do your homework and get everything in writing because they will tell you one thing to get it sold then they will under estimate your usage so you have to spend more money to upgrade! I’m over this place! So mad we got lied too!!!!!!

Recently had this company installed a system, however the “enphase system” they installed doesn’t allow you to monitor usage without 2 additional CT’s that cost $48, you can only see production on there online app. I reached out to the company and was told it’s an additional $1500 to install. Not at all happy with this monitoring system and the price. Make sure to ask for these CT’s before buying solar. Puzzled these are not standard in every installation.

UPDATE

Owner reached out and after our talk I realized I was a bit hard in my review. I live 5 hrs from the company, which explains the high cost for installing the CT’s. He told me if I get a certified installer to install the CT’s he will take care of the warranty. So after some digging I found a installer recommended by enphase who will install for $200. None the less even if you’re not getting the package with the battery it’s worth getting those CT’s to see usage or consumption data. I gave this company 5 stars based off the fact that they did do a great job on the install and it wasn’t there fault for not including the CT’S.

The customer service staff was really nice and helpful with any questions I had. The instalation crew did a great job and passed inspection first try. The only very minor complaint I have is the salesman could of done a better job on explaining how the process works

This company lied to me so bad, I now know it started way back in the beginning
Was working with one salesman. I asked so many questions, I told him I couldn’t read their emails he sent as it was too small so he mailed info us mail
I still had trouble reading it as my eyes are not good at all. So I asked many questions anc when you talk to them your always told your on a recorded line but I’m sure they won’t find the recordings with all my questions but I asked many times since my health is failing how this would work with the solar if I wanted or needed to sell was told the new buyer would just have to assume the loan. What they don’t tell you is they immediately put a lien on your property and no bank will loan money with a lien on it
I invested all I had on this small farm 33 acres and got it paid off but now since I was seeking more reasonsonable utilities they now have a lien and I’m stuck here I poor physical health and can’t afford to leave my property where I can be closer to Drs and hospitals

Would I recommend this company. NO because they refuse to tell you everything upfront

Signed a contract in Aug 2022. NEVER RECEIVED OUR GENERATOR! We have tried multiple times to get someone to talk to us about it but they refuse to return calls. The solar is in and working but we also paid for a generator to be installed. Everytime I call I’m told managers are in a meeting or The person that handles the generator order isn’t in today. This has been going on since December. Once the solar was in. ALL CONTACT FROM THE COMPANY ENDED. That Solar Company has received full payment for the solar and generator. We are making payments for equipment that Never got delivered.

From the time we began the discussion of putting solar onto our roof until we were producing electricity for the house, the people at That Solar have been great. The installation crew were very nice, cleaned up their debris, and handled a couple of weird issues very professionally. All in all, we are very pleased with the outcome, including That Solar's interactions with our HOA. A very good experience.

That solar company has been very professional in all of my dealings with them. They are very knowledgeable when it comes to every step of the process. They were patient and explained exactly what to expect and when to expect it. They took the stress out of getting the project completed thanks for all the hard work.

They lied to me about how many panels I was supposed to get they said they give me more wattage panels and that’s why I got less panels. Now I need warranty work done on the panels and I had to wait on a part to come in now I’m having to wait longer for them to even show up to install part So my panels have been down for three months and they said it could be two or three more weeks my bad it is not all panels it’s just one and how much is that costing me that I not working

That solar company is incredible to do business with. It’s refreshing to see a company value their customers. They make the whole process of getting solar panels super easy. They arrange everything and communicate each step the whole way. The staff is very friendly and knowledgeable! I 10/10 recommend this company.

That Solar Company was excellent. From the planning to the install to getting it turned on, I felt they were with me every step of the way. The team was very professional but also heard all of my concerns and answered all of my questions. Highly recommend for anyone looking to go solar!

Incredible service before and after the sale, would highly recommend for all Solar projects

Incompetence during installation took months of us having to chase them down to get our equipment installed. After finally finishing installation, they connected our 2 way reader incorrectly, so BPU wasn't receiving accurate readings of our energy output for months. In addition to this, they sold us more panels than our energy bill ever cost us, and have been useless in any resolution of this since they already got their money. I would not reccomend them. I would also REALLY recommend to do your own research about what your energy needs are and don't trust a single solar company about what they think you should have.