HVAC reviews in Springfield, Missouri

Great service, very helpful, knowledgeable and polite staff. Thank you guys!

Love this supply house super good people

Whoever you have driving this truck is unsafe. I was driving this morning from Bruner towards Sparta, speed limit is 55. I was doing 60. He decided to pass me like I was standing still. Must have been doing in excess of 70 mph. Not a good representation of your company.

Great people

Very knowledgeable! Great service! Take pride in thier work! You know it's right when they walk away!

The service tech was friendly. They charged me $460 to replace a part that cost $120 online. It took him less than 10 minutes to install it. Major rip off!!!!

We had our AC and heat bid out for replacement. Ozark was the best product for the money and fast installation.

Service tech Charlie is rude. I already had a review up but it somehow has been taken down. What I remember was their job costing almost double what they originally quoted and that guy Charlie being a real jerk.

Professional, highly competent, and most of all, trustworthy! Thought I needed a new HVAC system, the technician found a small problem and got the heat back on in under an hour. I'll take a $110 service call fee over a $5000 new furnace every day! Highly recommend!

Because York originally put in our heater and air conditioner I called them out when the burner would not light. They came out two days, changed and cleaned and charged over $600 ( after a discount) Still didn't work so I called another company. Was able to get burners covered by warranty and charged me under $150 and the heater now works better than new for a while now.

Great service

Amazing Company!!!

Send Chris....he will figure out the problem.

Great people and service!

Best customer service in town.

Very prompt and professional service. A problem area was quickly identified and remedied.

I am very satisfied with our new furnace. I felt like we got our moneys worth! The men who installed it did a wonderful job!

We bought a top of the line ($14, 804.00) Lennox heat pump with air purifier and steam humidifier in Nov. of 2013 from Temperature Control because their website says they service and sell them. Only later did I find out that they are NOT a 'Premier' Lennox dealer. The Lennox website says this about Premier Dealers;
In order to earn and maintain “Premier” status, Lennox Premier Dealers must consistently meet and exceed customer expectations. To ensure they do that, they are trained to design, install, service and maintain HVAC systems, are dedicated to achieving complete customer satisfaction, and must maintain a 4-star rating among consumers.

On 12/2013 I had them out to investigate system vibration. Covered by warranty.
On 12/2013 I had to have them back to install a vibration elimination kit. Covered by warranty.
On 07/2014 I had them out for a post installation A/C check. Covered by warranty.
On 12/2014 I had them back to install a maintenance kit for Pureair, $202.00. Not covered by warranty.
On 01/2018 I had them back to adjust settings on thermostat because the humidifier wasn't working correctly, $120.00. Not covered by warranty
On 12/2018 I had them back to correct a thermostat error code, $120.00 not covered by warranty.
On 11/2019 I had them back to replace a bad control board, $160.00. Not covered by warranty.
On 01/2020 I had them back to resolve error codes on thermostat. Covered by warranty.
On 01/2020 I had them back to troubleshoot a bad controller on the humidifier, $80.00 to troubleshoot and $500+ to replace. I declined to replace.
On 07/2021 I had to have them back to replace the thermostat, $892.50. I asked if they could install a simple thermostat instead of the 'Smart' one. No, the system won't work without the $892.00 thermostat.

So I don't know if it's a Lennox quality thing or a dealer/installer thing but I'm afraid of what may happen once my warranty expires in a little over a year. Buyer beware.

I’ve used temperature Control now for over a decade. Each technician that comes in our home is professional, quick yet efficient, and most importantly respectful. Their prices are very competitive but even if they weren’t, we would never go else where. They really are the best. Thanks temp co!

I would recommend this company to anyone. Doug was very professional from the competitive quote to the finished product. Thank you for making it easy.

Fast friendly and knowledgeable service.