HVAC reviews in Springfield, Missouri

They know how to make money, put
they don't know how to fix it.💯🤐

Not good got a use AP unit From them 2 months after had to replace 500.00

Brought my trailer for a diagnostic only. After finding the problem, service department never called me to see how I want to proceed with repairs. They just started working on it. And only when they started working on my trailer, service department called me with an estimate and informed me that they've been working on it already. When I asked them why they started working without my permission, service lady said she didn't know. I told them I don't want any repairs done by them cause I didn't approve anything and don't have time for repairs. I still had to pay extra for what they have done even though I didn't asked them to do it.

Bought a used Tri-Pac from a salvage yard and have been in multiple times for parts or advice during the installation. These guys are fantastic, lots of parts inventory and extremely knowledgeable on their products. I have spoken to the parts department and service department and both have been incredibly helpful. This location definitely has customer service and satisfaction figured out!

Parts department was helpful, pretty expensive though.

They are very nice people, provide very good service and they complete the work in very less time.

They worked on my truck awhile back. Did good work and took care of the problem. Just make sure you lock up all your belongings. The technicians have sticky fingers. I noticed a couple of items were missing when I got my truck back. I told my company about it and they called thermoking and mentioned my missing items and of course no one knew anything about it. So I was just out of luck with that.

the best thermoking I have ever visited, after being in 2 different dealers for 5 days they could not find the problem, I just came to this place and in two hours I was ready and running, very friendly people and well prepared to solve problems, my problem was that my new generation apu 3 stopped working with a message on the screen of (engine switch of) and as I already told you, 4 Men’s at 2 different dealers in the north east could not solve it for 5 days!!!! I just came here and in 2 hours I was ready 100 stars for this place

The lady that checked me in was so professional. Her name is...Michelle.

Was 2 hrs away, called and asked if you guys can add freon to my ref trailer, lady on phone asked if I'm loaded or empty, I said empty, she said yeah, just come to the gate and go check in. 2 hrs later I was there, went to check in and gentleman there said they can not add freon, they have to investigate if there is a leak. I said I don't want that service, especially at 170$ per hour, I just had negative 10 load and it was little bit struggling to get there, like -7, so I just want to add some freon. When I asked why lady over phone said they could do it when I was 2 hrs away, and I made it clear I don't need any inspections, just to add freon, they didn't have an answer. To make story shorter, I left angry. My suggestion is AVOID THIS SCAMMERS. there is another place close by where you can get service you want without tryingto scam you. I would say cheap price, and in and out 35 minutes. Do your research.

These folks were great with me in making my APU reliable again.
I was allowed to chat with the mechanics and tell em the symptoms. The first mech did a "service" on it and said its fixed.
I told him that dont make any sense cause it was serviced about 2 mos prior.
He was real cool though. It was later than hell, so he said bring it back in the morning.
I did and they investigated a little more and discovered that the apu was just "caked up" with road grime and sludge that culdnt drain.
He cleaned it up real good and all the folks there were pleasant to talk to.

These folks absolutely went out of their way to help me out, and get a new APU installed. Very highly recommended.

I arrived at about 8:30 in the morning because my APU unit was not working. A couple hours later I got a phone call giving me a door to go to. And a couple hours after that my APU was fixed. The gentleman in the front office was professional and very friendly, and Kenny the tech who fixed my APU unit was absolutely awesome. He was very patient with me and answered my questions. So I appreciate Thermo King and their professionalism.

Very clean
Very nice staff
Going rates on services
Definitely recommend if your Apu springs a leak and looking for a shop

Great hours open. Went in late Friday night. Ready Saturday morning by 9 am. Service department, 2 different people, called me three times to update and advise of the problems with the reefer. They only charged me for 1 hour. Great team here. Thank you

All I can say is that this techs are dedicated and don't give up until your problems are solved,thanks your work is much appreciated.

Jason on night shift was a great help! Thank you for all the good job you did!

I had my APU fixed here. Shop then sent over a less than truthful invoice and threw me under the bus. I will not return here again.

Jason on night shift was a great help. The guy’s in the parts and service was up front with me about parts being order and getting my reefer back working. I drove from St.Louis to let them take care of me. Good folks

To all professional truck drivers in who operates a reefer trailer that is the the Springfield MO, and needs trailer repairs I highly recommend taking your trailer to Thermo King, the team there is very professional and good at their job great customer service they have a driver's lounge that offers coffee snacks and comfort while you wait clean and reasonabl prices on repairs I give them 2👍🏽👍🏽'S up keep up the good work guys.

6 visits and over $3000 in repairs for the same issue. This stupid triangle light comes on they charge me another 500 to $800 and tell me it’s fixed until one week to 3 months later it does the same thing. It’s an APU, It’s not a spaceship. You think they would be able to fix it by now but nope. Worst shop I’ve ever seen in 38 years of Trucking. I just want my money back and I’ll take it to Dale’s.