Reviews of local pros in Springfield, Missouri

Tim with at your service 417 heating and AC was awesome. My furnace had completely stopped working. Another family member recommended At Your service 417 heating and Air to me. Tim was at my house within an hour (on a Sunday)and quickly found the problem. He was able to repair it and charged me a reasonable price. I will definitely use him for any future heating or AC needs.

Tim was awesome, quick, professional! We got our furnace fixed and now we can be comfortable in our home. Will be recommending this company to family, friends, and clients.

I got a fair price and quality work from this company. Could not recommend them enough. Got my new furnace into a relatively tight area. They were willing to do the small extra things that a lot of companies would have skipped out on.

At one of our commercial restaurants the ac wasn’t working on a Friday evening. I called 7 HVAC companies and Tim was the only one that answered. I explained what was going on, he told me his schedule for Saturday & Sunday and that he’d reach back out when he was freed up. He actually did follow up when free like promised.

Still never heard back from the 6 other companies Sat, Sun, or even eod Monday. Will definitely use again in the future for issues at our stores in the Springfield area.

This is in response to the comment made by the owner of the business to my previous post. At no time did I threaten him or use vulgar language. The only thing wrong in my electric in the house was I had a bad fuse (which I replaced and then it worked correctly when it got cold and I had to use the heat). The issue was that when the HVAC was first installed, it leaked and then had to wait an additional three weeks for him to correct it (no test for leaks on install or to see if the system is working properly?). I did threaten to go the legal route if it was not fixed because it should have been installed correctly and after asking him for weeks to come and repair it. You also had to have an electrician come out and install the unit because the owner could not and blames it on my wiring which has never been a problem with anything before. The wiring burned up and almost burned my house down because the connection between my house wire and the HVAC wiring was not up to code and the connection was not put in a box per code. It is frustrating when you have such a large investment and the person constantly blames your wiring (which is not the problem but a fuse that blew which happens). After calling for the last three weeks and getting no response to call, email, and texts, I had to use a different phone to call him to get warranty work done and to get my information. I asked for the electricians name and number along with the supervisor that came out to my house to talk to them only to be told he doesn't have their information and to call my warranty company or HEIL directly (I did get the electricians name and where he might be working at).

This what I came home to after work on January 16th 2024. I tried calling, emailing, and sending text messages with photos. It is now January 29th and I had to use another number to call him for warranty work to have someone look at it. After asking for the electricians number that installed it (because he couldn’t) and for his manager/supervisor, he said to call HEIL to get it fixed or another electrician. He has to come back and put refrigerant in it a day after it was installed because of a bad connection during installation, he said I was a bad customer and he wasn’t going to work with me. He said I cursed him out and threaten to sue if it didn’t work. It’s been a problem from day one and he blames it on my house wiring. Please be cautious. Not a great experience when spending several thousand dollars on a system that was not put in properly. He could have at least responded to my calls, emails, and texts instead of avoiding the situation.

Was neat nice and did a wonderful job I would recommend him to any of my friends

Very friendly, and prompt service would recommend to anyone. Would consider Tim a family friend and will use him in the future needs.

I’d recommend avoiding and saving your money. He came out didn’t fix anything and didn’t diagnose problem. Just charged us 89 dollars and didn’t come back when problem persisted. Had to hire real professional to fix it. He said he’d refund and never did. AVOID. Bad business. Terrible customer service.

My HVAC system was over 26 yrs old and was needing serviced more & more. Called At Your Service, he quoted a great price on a Heil energy efficient system, scheduled an appointment. They came out, removed old units and installed new units.
It is working great! Not coming on anywhere near as much as the old system did. Very pleased and glad I called At Your Service! Thank you again!

I had to have my furnace and AC replaced and Tim at 417 Heating & Air did good work, in a timely fashion, and at a great price — I really appreciated the regular communication about what was being done and why, while also Tim taking the time to explain any options I might have along the way. Definitely would recommend checking with 417 Heating & Air before making any HVAC decisions.

Tim has been courteous, respectful and very informative. He installed our new unit 3 years ago and just helped me with the sale of my home. I appreciate his extra effort in meeting my timeline..

So my heat went out called alot of people tim from 417 heating and air called back actually took time out and tho he didnt have part he actually got ahold of another gentlemen for me it was above and beyond that's how a business is done nit only do I think he is a good person but also runs a damn good business I very much recommend 417 heating and air,,and I failed to mention earlier in this review Gerald at stone parts in Springfield got out of his house in the cold and scrappy weather to drive to his store ( stone parts) open it up just to get me the part I needed if it was not for thise teo gentlemen I would have had more serious problems i can not say enough about both 417 heating and air or stone parts thank you fellas for going abo e and beyond again that's good business but above that good people!!!

First time homeowners and it was time to get new systems installed. 417 Heating and Air did an amazing job and Tim walked us through the whole process and answered all the questions we had. Prices were better than we anticipated. Thank you Tim for getting us all set up with our new furnace and AC unit!

Tim, is great to work with we have been using him for years now.. he is honest and tells us exactly what we need or if we need anything at all. He's the most honest tech we have ever had come to our house!!!!! I will always continue to use Tim and only Tima s long as I own my house!!

Tim installed our heat pump seven years ago and we've had no issues until just recently. He was able to come out the next day and get it back up and running. Fair and honest, definitely recommend!

Our heater stopped working and Tim was able to come out and help us get things working again quickly. Tim was very friendly and helpful every step along the way and made what seemed like a big deal feel like no hassle. Would definitely recommend to anyone.

David, did a good job and explained everything clearly
Thank you

They originally replaced my 20-year-old furnace and AC 3 years ago. Since that time, I have had a yearly Maintenace contract with them for both the furnace and AC. The technicians that come out are very professional and friendly. They go over any potential problems that might occur and offer solutions to fix them. They are very reliable, and I would highly recommend this company to anyone looking for a h-vac company to replace or maintain a furnace or AC unit..

Hector and Angel were very helpful and did a great job with our repair! Will definitely recommend.

The team always handles my needs promptly and professionally. I’ve using their services since 2012, and have never been disappointed.