Reviews of local pros in Springfield, Missouri

Jaysen Tayor really came to my rescue. My furnace had stopped working. He came as soon as he could and diagnosed the problem. Gave us a choice of what to do, rebuild or new. Next morning he was not able to rebuild it due to a lightning strike. He tried everything, even returning a part, incase it was bad. He gave me a reasonable price on a new furnace and stayed till it was installed. Great service! So happy with my new furnace.

This company had us pay for parts that our refrigerator didn’t even need in order to repair it (they even went against the problem code the fridge provided). When we paid for their services and the parts, it still wasn’t fixed and they asked for more money to fix it. We told them we would just buy a new one, as it wasn’t worth the price to fix it. The owner Ron promised he would refund us for the parts that their repair person had us purchase. It has now been several months with no refund as of yet. He told us last time that he didn’t have any money and that when he got paid, as many people owed him money, then he would pay us.
Stay away from this company!!! If I could give them zero stars, I would!
I will update when and if Ron makes this right!

We have used them for at least 6 different jobs. From fixing our fridge to fixing our electricity to fixing our front yard light and dryer... They are always professional and come that same day. When they fixed our fridge they were way cheaper than Sears!! We will always call them when we need their assistantance. We highly, highly recommend them!!

I payed $149 for him to tell me my fan was frozen and used a hair dry to unthaw and that was it. Said my fridge may not be level and that could be the reason but did not have a leveler. We used mine and the fridge was level. Hopefully this problem doesn’t occur again but he did not even do a good check to see what May have been the problem he was in a hurry to pick up his lady from dialysis.

I needed a gas fireplace repaired and they had no idea what they were doing. They couldn't get it fixed and wanted to get another part to make it work after putting a new valve in. I knew after they couldn't figure out how to even turn the fireplace on, I should call someone else. I paid them for the new valve but called B&K Fireplace in Battlefield. That repairman took about 5 minutes to diagnose and ten minutes to fix. He said they did NOT know what they were doing and left much of it messed up, which is why I smelled gas all night long. B&K said it was actually a really simple fix and it probably never even needed a new valve. He said they were "parts chasers" and probably had no clue what was really wrong with my fireplace. Live and learn. It was not a good experience and I'm out 150 dollars, but it could have been much worse, so I guess I'm lucky.

I was very satisfied with my whole experience with America's Same Day Service from the call to the office to schedule a appointment in which I was handled in a friendly and professional way. The technician sent to my home was also very professional and knowledgeable in fixing my refrigerator. I was desperate for help due to not having a cold place for my food and they sent the technician out to my home within several hours and the job was done soon after. I would highly recommend America's Same Day Service. I will call them again if the need ever arises.

The good news - they arrived.. now the bad.
After a sump pump started malfunctioning I called and agreed to the $88 service call that can be applied to a repair cost.
The person arrived with I can only assume was his son. He crawled in pulled out a piece of debris that was hanging up on the float and it came back on. That had to be the easiest $88.00 anyone ever got - but I am ok with that.

Service people deserve a good break now and then.

However days later it malfunctioned again.
I crawled it myself this time even though I just came home from 3 days in the hospital. I found he was way too fast to decide all was going to be ok.

Had he taken the time to just look at what I had going on, he could have made much more money from me. I will need more work, but not from this person - who unfortunately represents Same Day Service.

I need a new tethered float, due to mine being stuck on as water was being drained from the well. I need a back flow preventer, someone else will get paid to do that. I need the crawl space (small one room addition) to be leveled to get the water into the well.

All this will not go to Same Day Service due to the one experience being someone who could not take a simple minute to look at what I really needed instead of "Dine and Dash" to get that quick 88 bucks.

He really wasn't here for more than 10 minutes - Too bad for SDS

Called same day service to see about getting my spark plugs and wires replaced on my mini van. John came out to my house to get the job done! Was friendly, professional, and quick! Definitely will be using Same Day Service again!

The tech showed up when he said he would and he was professional. So, for that, I will give 2*. But he didn't have parts or experience with our dryer and quoted a price that was almost as much as a new dryer. It sounded like he was out of his depth. Instead, he suggested we buy a used dryer. In the end, I wasted two days waiting for him to do nothing. I paid $88 for his visit but I was disappointed.

Fyi... I was able to fix the dryer myself using $30 in parts (cheaper if i wanted to order from Amazon and wait, but i was able to get the repair kit locally same day). It took me 2.5 hours (including the time to watch youtube videos to learn what I needed). Keep in mind I have never taken apart or serviced a dryer before in my life. Turns out an idler pulley replacement is one of the most common issues in dryers and relatively easy fix. The $30 kit also had a new belt and drum rollers, so i replaced those while i had the dryer apart. I would expect an appliance repair company to know how to handle this type of service for less than the price of a new dryer.

Perhaps this company is more familiar with other types of appliances. But I wouldn't suggest them to fix a squealing dryer.

Mike came out on the Sunday of Labor Day weekend to fix my refrigerator. He did a great job. I was very impressed by his tenacity and work ethic. He really attacked the problem until it was solved and fixed another problem unrelated to initial call that I didn't even know existed. This company ought to give him a raise.

I had a month's worth of groceries in the fridge and freezer but thanks to Mike I only lost some of it.

Called to have my fridge deep cleaned on the coils and dust on the underside. The repair guy came out had to use my broom ,and vacuum and didn’t even bring the right tools to clean the coils. My wife had to do it herself a day later. $88 wasted and called to have half my money refunded and still have not seen a check. Fair warning anyone that uses the company

I purchased a dryer. It looks great it works great and when we found the place where you hook on the electric cord didn't have enough screws, they came out and put the electric cord on for us. The tech was nice and made an extra trip and worked way past 6:00 to make sure our dryer worked just right. All this for just the purchase price. And I love the warranty. I will purchase from this vendor again when the need arises.

Had reclining problems with my recliner and Josh fixed it so it was useable again. He actually made 2 trips here to tweak it. I would definitely use this company again and recommend it.

The only good thing I can say about this company is that they got here very quickly, which in retrospect may not have been a good sign. The guy was in my house for all of 10 minutes to tell me that the compressor on my less then 2 year old refrigerator is shot and it will cost $1000 or more to fix. For this he charges $88! Absolute waste of time and $88!

America's Same Day Service has been totally awesome helping me with replacing a refrigerator that died on me. They had a affordable used one and delivered it and removed the dead refrigerator Saturday night. They have been a true blessing the way they worked with me.

Josh Starley came out and spoke to my husband. Arrived at 9:30am. He said he had to go get a motor pump and would get back in an hour. He got back and put the part in but after he left I noticed on the bill that it said $400. $200 down and owed $200. My husband paid him by CC. There was no cost for the part on the invoice . I cld the company and he (Ron) cld me back and said the part was $89. Amazon sells for less than $30. When I said that Josh quoted the labor for $200 that I didn’t understand what the difference was. Ron said that he should not have said that. I would not recommend them as they quote one thing and then it is different.

Today's date is 10/3/22. I called the the night about an electrical issue. Said they would be here at 8 am. They were here and ready to get the ball rolling. Within minutes they had everything figured out. I had to get a new panel box and a few outlets repaired. Due to the state everything was in. My house was put on high priority to get done. And they did. Within a few hours my house is fully functional and absolutely no problems. They checked all outlets and just did a thorough inspection of all electrical. I couldn't ask for better service! High recommended!!!! Thank you Jasen and your sons for the quick repair.

ROACHES!!Called this company to repair our work fridge. The tech looked at fridge for five minutes and told us it would be too expensive to repair and they had a fridge for sale to replace it. They dropped off a very dirty fridge that had dead bugs in it. We had already paid over the phone with no refunds so we cleaned it. It was also missing side racks and handles. We were closed for the holidays and when we returned we found that the fridge was full of German Roaches. When I called for a refund and removal I was told they would remove it and replace but no refund. I couldn't allow a different one be delivered fearing it would be full of roaches as well. We have been out the cost of a new fridge. We had to also replace other items that the roaches took over. That cost was $350.00 plus the fridge and now we have to get pest control treatments because he German Roach is hard to get rid of.
It was very costly using this company and felt they should have given us our money back considering what happened.

If you looking for a reliable, honest & great performing company, look no further! America’s same day service came to my unit at the same day I’ve called and checked the electrical issue that I had in my studio and in short time they tightened it up and fixed it! I couldn’t believe how simple it was if I knew how to do it myself! They didn’t even charge me after they came specially to look at the problem and I was so grateful that they were honest and so knowledgable that I didn’t have to worry about this loose wire that was almost fall down. My agent scared me a little about this “ hazard issue” that I immediately called at the same day this great performing company and Ron was very kind, patience and quick to response. He was so honest that I highly recommend him to any body that has an electrical problem since he was timely, very knowledgable and kind to me! He really came at the same day as this company stated and fixed it in no time! I couldn’t thank him enough for giving me the peace of mind that I have now and finding the right electric company that I’ll call from now on all the time in the future. Hard to find a good, honest and timely company that you can trust to do the job right from the start and I’m so grateful that I found them! If I could give them more that 5 stars rating, I’ll do it in a heartbeat! They definitely earned my business and I’ll not go to any body else for my future electric issues. They are the BEST company in MO state that I’ve came across! Hands down!!!

I don’t know what to say except that when you have a special needs child and the dryer quits, it can be a mess. these people wasted no time in assisting us. We got the same, pleasant tech. Then, we got a FOLLOW UP CALL to make sure things were working. Excellent customer service. Our stupid dryer is in working condition (steer away from Samsungs). I appreciate they didn’t gouge me, either (not that repairs are cheap, but still). Thank you so very much.

When I called the owner of the company/Boss, I ask how soon can you come out? The man responded will be our same-day service, that should’ve been a warning sign for me however, I will still have sleep when I called and so I disregard his comment. He also said that he someone call before they came out an hour and a half later someone knocks on my door, shows up in a horrible beat up car, totally unprofessional looking, definitely didn’t look like anyone that will be out working on the any appliances. The gentleman/whatever he was open the refrigerator and Google everything about the refrigerator, it doesn’t sound or look like someone with the experience to me. He googled on the refrigerator, the says it needs refrigerant/coolant, guess what they don’t do refrigerate repair, however they advertise they repair appliances. This company is a scam. They are horrible in communication and they take make appointments knowing not able to repair stealing and taking advantage stealing peoples money. I do not ever recommend anyone calling same-day service. I will be calling KY3 on your side. $88 for a service call is a scam. DO NOT CALL THIS COMPANY for ANY REASON!