Reviews of local pros in Springfield, Missouri

Mike and Davis completely removed old HVAC and then installed new TRANE XR15 Condenser unit SEER2 16.0 energy efficient qualified and SX82 80% 2-stage gas furnace 80,000 BTU. Process took less than a full day. SS&B HC people commission their new installs for customer and for manufacturer. SS&B HC is the only HVAC company recognized by TRANE as recommended Installers local to Springfield, MO. I am 100% satisfied with the speed and efficiency of new equipment install. Total downtime from when old AC Condenser unit failed to the time the new HVAC system installation was final and commissioned was only 5 days!
I now have a new air conditioned environment powered by TRANE and provided by the people at SS&B HC.

Thank you SS&B Heating & Cooling Team!

SS&B is always great to work with! This year we got bad news on a 20yr old furnace, but John was great in explaining what wrong and why and steps moving forward!

This is why we have been with SS&B for over 10yrs

Dakota arrived as scheduled. He diagnosed the problem with our furnace, and ordered a part for it. He was polite and answered questions that we had. The repair work is to be done at a later date.

Ron was the tech that did our semiannual maintenance. He was friendly and thorough. He made sure we understood everything he did and gave us tips on how to better regulate the airflow between floors. SS&B installed our units when we built this house and provides maintenance twice a year. We highly recommend them.

Your employees who come to my home and work on my equipment are wonderful people efficient business like polite very very good and very, very nice. You have a wonderful staff.

Alex came through and helped me out quickly with my HVAC. He evaluated my system and was able to explain with pictures what the issues were. After coming to decisions he got right to work if it took no time before it was fixed. Thank you so much

These guys are just wonderful! Cory came to give me the estimate, and today Jerry & Kyle did the HVAC installation to replace my 25 year-old system. The finished job was exactly the price I was quoted, no mess left behind, and surprisingly very little noise - I hardly even remembered they were here! Jerry & Kyle were SO polite, respectful, and friendly. Great service, great customer service, and a great experience! I would definitely recommend them!

The furnace installation was very fast. Hudson did a fantastic job. He explained everything I had questions about. He even cleaned the cobwebs out of the closet area nowhere the furnace is.

John was an exceptional young man. Came out here in very cold weather and on a Sunday and got us up and running. Very courteous, friendly, helpful in every way!

This team has gone above and beyond a simple house call for an AC repair. I called during their after hours and left a message for someone to call me back when they opened. Within less than an hour of the business opening they returned my call. Their next available wasn’t until the following day and I agreed to the short wait, expecting it to be maybe a few days. I made a side comment of being 9 months pregnant and laughing at my predicament not being ideal and I appreciated their help. They took account my personal situation in this 90 degree weather and worked together as a team to prioritize me, they called me back within 2 hours saying someone could come right then and they reworked their schedule to get me taken care of. The technician they sent was extremely knowledgeable and took extra steps to ensure we are up and running with less likelihood of breaking down again soon. Worked to get us a future quote for unit replacement because we know it’s due any time and their payment system was also extremely convenient because my partner was able to pay over the phone while at work.

100/10 review. Absolute 5 star neighborly services. Cannot thank them enough for their generosity.

I really appreciated their professionalism and expertise. They came out a first time and an issue with my AC unit was not completely resolved, so they actually sent out three technicians to correct the problem and did a great job. I appreciated their willingness to ensure that everything was done right and they saved me money in the process. Will definitely hire them again.

Alex was thorough, knowledgeable and professional. He explained all the work to be done. We had good information before, during, and upon completion of the work. We have been customers of this company for several years, including installation of new units at a different house, and we highly recommend them. Their maintenance plan is an excellent way to be sure the heating or cooling is there when needed.

Excellent products and installation of my complete Trane system. Professional trustworthy personnel for Service, Sales and friendly quality Installation by Kyle and Jerry. Great communication throughout. Excellent company to work with. Thanks!

From Cory looking at our needs to Chris installing the new parts. They were kind, professional, while taking to time to explain what we were needed to heat our home properly!
I’m Grateful that we called and hired them!

The guys that showed up were very professional and super nice. Both Alex and Ethan did a great job. They took the time to explain things I didn’t understand and made it simple to understand. They were very thorough.

Buyer beware. The work was fine. However, I was charged a labor fee of $442.50 for replacement of a draft motor on my furnace, which took approx. 30 min. to remove, and 30 min. to install. Definitely feeling taken to the cleaners by this company.

They were quick to return my call, and come out on a Saturday morning. Thomas was professional, friendly and very good at explaining what was wrong and how he was going to fix it. I appreciate his help and service very much.

Had a great first service experience with Jon Keilman. Went above and beyond to ensure my system was in top shape. Even gave me a lot of advice and pointers for future maintenance I can watch for.

I had a gas leak before the snow moved in. They understood the emergency and had someone out the same day within a couple of hours. Alex was quick and honest about the leak. Any issues I had were resolved and I had a warm house during the cold weather and snow.

Joseph did an outstanding job on the service of our heating and air-conditioning unit. He was professional, very courteous and thorough in what he did. It was nice to have a person with as much experience and knowledge that he has. Highly recommend him.
Corey Hayes also did an outstanding job in
Sizing our application and preparing our quotes for our new mini splits and the ductwork repair for our dryer system. We are looking forward to those being installed on our addition.

Update: We had the two mini-splits installed! Highly recommend SS&B for your next repair or new HVAC project. Project Manager Cory Hayes did a great job in sizing up and quoting our two new mini-splits for our sunroom and shop. The units we purchased at a competitive price are very high quality and we are very satisfied. Hudson, Kyle and Jason were very professional and installed all of it in one day. Hudson was very detail orientated and took great care in setting them up right! I appreciate they way he took pride in his work and it shows. Cory took care of the project from start to finish with no worries or problems.

Hudson did a wonderful job installing our new HVAC system. I was pleased with the pride he took in his work and will definitely trust him do do any further work in the future.