Electrical reviews in Omaha, Nebraska

We love Rick ,Joe and the guys , great electricians , all around great company.

Joe and Anthony did another fantastic job! True professionals. Highly recommend.

These guys were great! Called at last moment and had two of the best guys out in an hour! Never have I've been so happy about a company like this! Thanks Rick

Rick and his crew are the best. My go to when we need fast response needs. Great to work with for sure.

Rick and his team are true professionals. I would highly recommend for either residential or commercial!

Great group of Electricians. They were trouble shooting and then identified my issue in timely and efficient manner. I would recommend Universal Electric!

Universal Electric installed a car charger, garage heater, and a garage outlet for us. The work was fantastic, they kept the mess to a minimum, and finished way ahead of schedule. I'll call them first if we need any other work done.

Excellent service from beginning to end. Jake was great!

Installed GenerLink 40 Amp meter mounted transfer switch, set up, and tested portable backup generator. The whole job took less than one hour. I highly recommend Universal Electric!

Universal Electric has done over 2 dozen commercial service calls for my company. He is always courteous, on time, and professional. We work with hundreds of electricians all over the country and Universal Electric is one of the best.

Eddie was absolutely awesome! He did a great job, and did everything he could to make sure we had power. We lost all power in our house, one of us pregnant, small children, and animals, as well as extended family. One of us works from home and we depend on that income to keep our house, so going without power is a HUGE hit to us. Eddie went above and beyond the usual service. I honestly don't know what we would have done without his help.

Had them come out to fix a fuse blowing in house and lights were off. Once electrician showed and looked totally stumped continuously checking and testing wires. He applied some fixes but just threw pieces of wire, tape and other waste materials on my floor and did not bother to clean it up. He took apart light fixtures, switches and receptacles and did not put them back together when he left. He replaced the 20 amp fuse that was blowing with a 30 amp fuse which is dangerous and can cause other problems. When he was leaving I asked what the charges were and he refused to tell me and just said the owner would be in touch about the bill. (First red flag).
About a week later the same fuse blew again along with an additional fuse which may have resulted from using the 30 amp fuse instead of a 20 amp. Called them, back and then they sent two electricians with one I believe was an apprentice who stood around and did nothing. Examined the very same wires again and popped all my 20 amp fuses THAT I PURCHASED AND PROVIDED TO THEM, during their trial and error to find the problem. Claimed it was a new additional issue not caused by the first guy who was there. Again would not tell me the charges when they left.
Not more than two minutes after they left the fuse popped again and again lights out. Called them back and talked to the owner who seemed very irritated and insisted it was a new problem and not due to anything they did. Another electrician came out along with the owner himself this time who was rude and irritated and again examined the very same wires. Made a fix, refused to tell me the charges and then left. After they left, I realized that the 3 way switch that did control my kitchen light was now wired to control my refrigerator and I have no way or turning on the kitchen light. I informed them of this issue thinking they would be honorable and admit this was their doing.
I did not have a problem with any of this until I received the bill. They charged me for all three visits and charged me for each guy that was there at $85.00 an hour each. There was absolutely no justification to have more than one guy there. All they had was an itemized list of each guys time (Hours) he was there (Which was heavily over estimated (as I did keep track of what time each one arrived and left) and for materials actually had the nerve to list the 20 amp fuses as charge as these WERE PURCHASED AND PROVIDED BY ME. They listed these materials they used but did not have listed what they charged me for each one on the bill (second red flag).
In all, they charged me for 5 different electricians with 8 hours of labor between them (Not accurate as this amount was padded) and even charged me for my own supplies. Total bill was $631.00 dollars.
Tried to reach out to them with my displeasure but have not heard back.
Obviously a company that in my opinion charges the customer for their own mistakes and seemed to have very shady business practices. Would never use them again and would never recommend them to anyone else.

Did great work, efficiently and professionally, when they were here. They had to leave the job 3/4 done because it was Friday and 4:30 p.m. They came back the next week to finish but left after a half hour and didn't finish the job, still had a small room to finish.

I have use Universal Electric on many occasions. I have never had a company work so well for me and with the other trades on the job. Why Google is giving this company a 3 star rating is not right . I have not received one bad review about them to the many people and businesses I referred them to. Someone is wrong

We had tremendous service from their technician. He was on time, very pleasant, diagnosed and corrected each individual electrical problem. We would definitely use this company again.

I would not recommend Universal Electric. After using their services and promptly paying them they turned me into a collections agency. Neither the collections agency or Universal Electric were apologetic for this. Universal Electric said “I should have never let it get this far.” Blaming the victim is never the right thing to do. I paid a bill, had to prove it with my bank statement and you blame me?! They clearly can’t handle their book work and don’t care about the consequences.

Rick and his team at Universal Electric always provide prompt, reliable, courteous and affordable customer service.

Small job, no particular urgency. Merely fixing my light switches that I screwed up. Called the company, they recognized that I did not require an after-hour call, but fortunately a technician (turned out to be "Joe") was available. Joe arrived within maybe 30 minutes, after a call indicating he was on his way. The job was small, but nonetheless Joe was courteous, conversant, and most importantly, thorough. He made a couple recommendations, fixed everything within about 30 minutes, and left everything better than he found it. Joe speaks highly of the company, likes what he does, and showed complete empathy with this bumbling homeowner. This is the only electrician I'll call moving forward (we live near 120th/Pacific), and I would recommend you consider them, as well. My experience was a 5 - hands down.

Joe called when he was on his way and arrived on time. He was professional and fixed our problems efficiently. Will definitely use Universal again!!!

I had them install some GFCI’s in a house we were selling. The work was fine, if a little delayed. The receipt had “miscellaneous charges” which were never fully explained to me but whatever. We paid them with a check, sold the house, moved out of state, and put the sub-par experience behind us.

After 6 months, not having received a bill via email, mail or phone call, a collection agency gets in touch with us about the bill we apparently never paid. So they apparently lost our check and couldn’t be bothered to get in touch with us for another. Don’t use these guys if you have another choice. The owner is rude and the administrator is apparently incompetent.

Rick and his team are excellent in quality, reliability and customer service. thank you for being and trusted contractor