Home Services reviews in Omaha, Nebraska

4.7 based on 5863 reviews Back to the listing
    5

    love my new backyard! Definitely a great landscaping business to use. Garrett and Kris are very nice and very helpful. Even after its done they still help me to make sure my grass grows and stays healthy!

    5

    I was tired of trying to spot spray my weeds myself and having my yard the worst one on the block so I decided to hire a company for lawn care.
    I asked my neighbor who was doing his lawn care with and he told me "Robert's Nursery" I got one quote from Robert's and one other quote from my other neighbor who said he had a buddy who does lawn care. Robert's was the lower quote. When I called they were very personable and easy to work with. I ended up paying for a full season of treatments. Before they come out they always call and let me know someone is coming out. I appreciate their customer service, every time I call they are quick with a response and never rude which seems to be few and far between now of days. My lawn has never looked so good and I am glad I don't have to try and spot spray and seed and constantly try to keep up with my lawn anymore.

    Thank you for everything

    Bobby

    5

    Robert's is a great locally owned business. I have always been happy with their service and the fact that they stand behind what they sell. You will pay a little more here than at the big box retailers, but it is worth the extra expense for the service, warranty, and keeping more dollars in our local economy.

    5

    A real person answers the phone! I tried many times getting through to bigger nurseries like Mulhalls and Lanoha, but not successful. Someone answered the call the first time. I was put right through to the tree department. I was looking for a rare tree that they actually had. The employee was even very knowledgeable in the tree. Small family owned business. Big enough to have what you need. Small enough to get customer service. Prices are fair with what you see everywhere else. Cheap considering the quality of service and expertise. I also found out our tree was grown locally on the owners property.

    5

    The crew was on time, were polite and easy to work with. All the plantings were healthy and placed correctly. Any concerns I had were answered with no problem. Roberts was easy to work with.

    5

    Our experience with Robert's for landscaping was fantastic! Kris made it a smooth process during the design and estimate phase and kept us in-the-loop up until the work began. Once the day came to start, Kris and his crew made sure they understood our requirements and completed the job above expectations! I would recommend Robert's for any landscaping or lawn services - thank you Robert's for a great landscaping experience!

    5

    Robert and his team of landscapers were very easy to work with- from start to finish. From his landscape designer to the team that did the build, they were prompt, thorough, and very straightforward- which is always appreciated. The best part of working with this team is the knowledge of materials and options, as well as being aware of other needs that may have been overlooked if I had gone with another company. As expressed, I was able to get great advice and straightforward (no-nonsense) information from both Robert and the landscape designer Kris. Additionally, I was constantly surprised that the time frame that was quoted actually took much less time (due to the hard work of his foremen).
    Additionally, the foremen were courteous, incredibly helpful (moving planters back to certain areas as well as moving sprinkler heads to be more efficient) AND asked for input (we were getting outdoor tile placed).
    When we get our backyard completed next year, Robert's will be getting a call again. Thanks guys!

    5

    Wonderful, friendly, knowledgeable service from the admin office to the folks who come out to do the work. Reasonable prices & so nice to deal with a small local company. We're so pleased with everything-- our yard looks beautiful, and they are even careful not to spray the back yard and disturb the guinea pigs! Thanks Robert's!

    5

    We contracted with Robert's Nursery for snow removal at our business this past winter. We have been thrilled with their service! Robert's had our parking lot/sidewalks cleared at all times. They were prompt and professional. Once the weather cleared and snow melted, Robert's came back out and blew off sand/ice melt from our sidewalks several times. Working with Robert's has been effortless, which has allowed us to run our business without worrying about our snow removal. Due to the quality of their work, we have now contracted with Robert's for lawn care and landscaping services. I would highly recommend Robert's Nursery to any business looking for their services.

    5

    I love Roberts Nursery. They have taken care of the moles and they have not returned. My yard looks better than it has in years. Garrett is wonderful to work with and the price is great. Thank you so much.

    5

    Robert's Nursery was the best choice for our patio project. Our paver patio was completed ahead of schedule and above expectations. They did an amazing job. I highly recommend them to anyone wanting a project done right! We've been so happy with it we have already had a few parties on it to celebrate!

    Seriously awesome work!

    1

    Roberts Nursery provided the WORST customer service I have ever encountered as a consumer, and left my husband and I extremely frustrated. The company did NOT stand by their word of "providing the finest products and highest quality service possible". We recently spent $1500 on 3 trees for our backyard from Roberts Nursery on 156th and Fort. It took the company 20 days to get out to plant the trees and then (with the appropriate flags marking where we wanted each type of tree to be placed) the crew planted them in the WRONG order. (Additionally, they left our driveway covered in dirt, and crew trash in the backyard). I called right away to let them know it was wrong, the first guy I spoke with was apologetic and assured me that it would be fixed within a few days. 2 days later I received a call from the owner, Robert, telling me that his crew in fact placed the trees correctly, and that we (the customers) were wrong, with no proof whatsoever of the occurrence. He provided no sympathy, and zero apologies or options to clear up the problem. He was not willing to make up for the wrongdoing one bit, when his crew was 100% responsible for the mistake. I was disgusted by his manner and his disregard for customer satisfaction.

    Furthermore, we were informed if we wanted the crew to come back out to move the trees (to the places we originally wanted them) we would lose our 2 year guarantee on the trees and additionally we would have to pay the planting fee of $230 or more. I have never met a business owner with such disrespect for the customer. We will NOT be back and suggest that others explore other local lawn/landscaping companies before walking into a horrible situation such as the one that we encountered with Robert and his company. I am truly disappointed and hope that if you are reading this review you take your business elsewhere.

    5

    Roberts is a great nursery. I have always experienced great customer service when I have questions about my lawn. They seem to know their stuff that's for sure!! Good nursery with great prices. Its a small business that's doing all the right things. Ill definitely be going back.

    5

    So glad I found this place and they liked Murphy my Golden Retriever - the plants and flowers are beautiful - Great Price - We will be back -

    1

    I purchased a limelight hydrangea tree 2 years ago from Robert's. I noticed many leaves turning yellow. I called to see if I could speak to the associate that handles trees. I wondered if there was a treatment I could purchase. I was told he would call me. No response after a couple days. I called the Yard Market which responded immediately.

    5

    Robert's took great care of our yard at our former home and will continue to do so at our new home. We have used their fertilization, mowing, seasonal lawn care and landscaping. Their staff has always answered my questions and responded in a timely fashion. I love shopping for my plants at the nursery too! Very friendly staff and great company! Highly recommended!

    1

    Bought about $1,200 worth of plants last year telling us that they carried a 12 month warranty. Quite a few varieties did not come back or have severely struggled and do not look good with the rest of the landscaping. We reached out the first time and they told us to try to replant parts of the plants that were doing decent to see if they’d take in the dead areas (they did not). We then called and they told us to bring pictures in with the receipt. Upon talking to the person inside they told us it only has a 6 month warranty period. Pretty messed up.

    5

    If I could give a rating higher than 5 stars, I would. Robert's customer service exceeded expectations! We had landscape work done. Everything was perfect. All of the people we dealt, from the designer, to the workers and the office staff with were fantastic. Great attention to detail. Respectful hard workers who were knowledgeable and were pleasant to work with. I highly recommend Robert's Nursery. I suggest you ignore the negative reviews.

    5

    I love Robert's Nursery! The plant and tree selection is top notch and the customer service is great!! The staff is always friendly and very knowledgeable. The personal attention makes this place special. I am also pleased with the way the crew treats my property, whether they are planting trees or providing lawn service, the job is well done, start to finish.

    5

    Working with Kris M. and team at Robert's was an absolute pleasure! So refreshing to run across a business that cares and takes pride in their work and reputation. They were unknown to us, just found them on the web, so we were taking a chance on a big job. From the initial meeting to beyond the project (plant questions I had after the job was done) I was dealing with a professional who was TOP NOTCH in communication, customer service, responsiveness, timeliness, project design and execution, quality, frugality working with existing plantings, and respect for our property and for US! I will recommend Robert's to anyone without hesitation.

    5

    The front of my house needed something to spice it up. Roberts Nursery did an incredible job. I left everything up to them and the variety of plants they planted looks so good. They know what they are doing! No messing around with this company. They came over and did there job and no sluffing off. I would definitely use them again!!