Water Damage Restoration reviews in Omaha, Nebraska

4.8 based on 244 reviews Back to the listing
    5

    Great service! Next time anything happens, I am 100% using them again. They put me at ease when I thought I was going to have a huge problem.

    5

    Friendly, knowledgeable, and the quality of their work speaks for itself. These folks are top-notch, can't recommend them enough!

    5

    I had an issue with my sewer backing up over a weekend. As a new homeowner, I wasn't sure exactly the avenue to take. I called Phoenix the beginning of the week and they could not have been more helpful in getting rid of the remnants that were left from an aggregating situation.

    5

    If you are experiencing any damage in your home or business and need to call restoration experts - then these are your people! Jennie and Jenny from the office are sweethearts and will help you out in your time of need.

    5

    Patrick and his team did a great job and helped us out of a lousy situation. They did a great job and we thought the price was very fair.

    5

    Great locally owned mitigation and restoration company. Very fast response if you have a emergency. The team will go above and beyond to make sure everything is covered and do a great job making sure the customer is happy!

    5

    Crew was very professional and courteous at all times. Had best interests of customer during the entire process and communicated very well

    5

    Phoenix Restoration Services makes sure their customers get a proper evaluation of any damages to their property so they can make an informed decision as to move ahead with any services!

    5

    I've worked with Jennie and Phoenix for a while now. Great people and company to work with. Locally owned and excellent communication.

    5

    Great customer service. When I refer individuals to Phoenix they hear from them within 24 hours. They are very caring and you can tell they go above and beyond for the client.

    5

    I had a great experience with Phoenix Restoration Services. My basement flooded and they were out to my house shortly after I called. High quality service with high quality people. 10/10. Would definitely recommend!

    5

    Tim gave me great advice, and took time to explain the best approach to our problem. Would not hesitate to use Phoenix Restoration Services again!

    5

    we had a house fire in august of 2021. john from phoenix was out same night as fire and had roof patched up to prevent further damage. he helped out throughout the insurance claim to make sure nothing was missed for us and his repair team worked through all the hurtles of the insurance company, city codes, and covid issues for employees to make sure that everything went as smooth as possible.
    i highly recommend their company for all restoration repairs

    5

    Phoenix Restoration is top notch. I experienced a frozen pipe at a vacant property, which lead to an extensive amount of water damaged. Contacted them at 7PM on a weeknight and they went to the property immediately that night and began mitigating the water damage and kept me well informed throughout the process. Much of the property was gutted due to the amount of water damage sustained. The final restoration turned out amazing looks likely a completely new home. I highly recommend Phoenix to anyone needing a restoration company.

    5

    Pat has exceptional character. He operates his business with pride and integrity. When initially called, I was expecting to pay a hefty price, but i was wrong. Pat used his expertise to identify the water damage in my house was not bad. After talking with him, he loaned me a dehumidifier and three fans free of charge! If anyone EVER needs a restoration service, please utilize phoenix!

    5

    I met with the business developer from Phoenix and she did an outstanding job explaining what they do and why they do it. I can guarantee you will be satisfied with this family owned business's skills and level of service they provide. I would highly recommend this establishment for anyone dealing with damages of any shape and size.

    2

    Writing on behalf of my Mom who doesn’t have google. After her basement was destroyed by flooding Phoenix told her they would be happy to come out and service immediately but would not provide an estimate??? They said they would get back to her when and estimate could be done. She was then contacted by them to get an estimate scheduled the following Tuesday. Nobody showed up or called. When she called to ask where they were they blamed her and said she said she would think about it.

    5

    I had the pleasure of meeting Jennie as she first stopped in to greet and let me know about their services. She was so informative and helpful. I then scheduled services and they were very prompt. Jennie followed up on services, was attentive, and above and beyond to make sure we had everything that we needed and were happy with the job. I plan to do business with them in the future as well as refer to others.

    5

    We had flooding on our second floor bathroom that went through the ceiling down to our first floor. I called Phoenix Restoration and they were able to get to my house very quickly that morning to start the mitigation process. I know their quick response time help prevent any further damage that would have required more time and money. They also worked directly with our insurance company to make things easier for us. The entire staff was very professional and made us fee comfortable throughout the entire process. Highly recommend!

    5

    I have the pleasure of working with Pat and his team as I am an insurance adjuster locally in Omaha. We typically see his team a few times a month. His firm does a great job with mitigation, clean up and assisting the customers throughout the process. I would highly recommend their services if needed.

    Thanks Pat.

    5

    So impressed with the quality and personal service of this company! The owner Patrick is thorough, kind, and honest. The foreman, lead worker RJ was top notch. Down to earth, informative, respectful, professional, but really just a regular, cool dude.

    We had water damage, and I'd suggest using these guys before the "Big TV Ad" guys for your remediation and restoration. Locally owned and NO bs.