Reviews of local pros in Carson City, Nevada

4.8 based on 310 reviews Back to the listing
    5

    I just got off the phone LENORE with elite air today. Very polite & very helpful took the time to chat with me even tho she was in the middle of something..
    I would recommend them just on common courtesy alone...

    5

    Amazing Team at Elite Air Systems starting with Amber in the office. Called for A/C service on a triple digit day. My Dad is 87 and needed this fixed immediately. They were able to fit us in same day. Josh came out replaced the part needed and had our A/C blowing cold under 30 min. Josh you are awesome and thanks for your military service too. My Dad is retired military and they gave us a military discount. Thankful to their service and team at Elite Air Systems.

    5

    Our tech Brandon was so nice and explained the issues we were experiencing thoroughly. Really appreciate his time and attention to fixing our furrnace/thermostat problems!

    5

    Steven and Brandon did a great job installing my system. They were thorough and checked everything before they left. Whole system replaced in less than a day. It was a very fair price.

    5

    Steven did an excellent job replacing our furnace. He is also very friendly. Clean work much appreciated.

    5

    Brandon and Tyler were great at explaining everything that needed to be done. They have excellent communication skills and explained everything about what needed to be done. They notified me when they were on their way to my house and when they would arrive. They came prepared with all the right tools and figured out that my motor was broken and one of them immediately went to get the part. They installed it, checked my ducting for holes, taped them up and cleaned up after themselves. This is my third experience with Elite and they performed excellently each time. I highly recommend Elite for all your HVAC needs.

    5

    Josh was very professional and efficient. He got right to work and was even patient with my little dog! As always am very satisfied with Elite and their service 😊

    5

    Brandon was the most polite and explained what he was serving and why. I like to be informed, I was please Elite Aire called early to get me scheduled Thank you

    5

    Excellent Service. Brandon was Professional, Knowledgable and Courteous. After thoroughly examining the entire system, he clearly and patiently explained what he found and how he remedied it. We feel very confident that our HVAC system is Safely ready for Winter!

    5

    Brandon and the crew were very quick to respond to my Sunday mayday call. They showed up right on time, bright and early Monday morning and immediately diagnosed the issue. Brandon made a quick trip to Reno to fetch the required part and had our heat back on and running smoothly before noon. Thank you again to the Elite team!

    5

    Josh was extremely courteous and efficient. He had to find his own way to my furnace since it is downstairs and I can't do the stairs. He explained what he did and assured me I was good for the winter season. I highly recommend Elite.

    5

    Josh was amazing and educated me on my air conditioner and heating. And explained everything to me so that I understand. Will have them come back next April to service and fix my air conditioner just like he recommended. Thank you.

    5

    This is by far the best company in the business and i deal with alot of companies. New gas fired heating system installed with truely professional from start to finish. Nothing but the highest quality of employees and Supervisors that provide the best customer service with ethics. Truly a company that understands the trade and i would use them again in a heartbeat.

    3

    Josh is great. No issues there. I'm just still bleeding out a lot of air bubbles in the line. I've done it two more times. The thermostat is set to 72 and hasn't risen above 65 yet. I'll continue to monitor it and bleed the line throughout the day. If by tomorrow it still isn't functioning at full capacity then I'll give a call. I think there just continues to be a lot of air in that line.

    2

    Elite responded promptly with a fair price and good understanding of our needs. The crew showed up on time and worked efficiently. When it came time to connect the electrical they did not have the proper breaker. Called for one to be delivered, That driver drove over the bare cover of our septic, damaging the cleanout covers. The techs were able to get power to the system. However they were concerned that they had to split the two breakers for 220 power. They explained that another tech with deeper knowledge would be out soon. That tech was not able to position the breakers either and a third would have to be scheduled. I did receive a call from Elite with questions regarding hours for their billing. (paid in full on the initial day of installation)After some other communication confusion another tech came out. He repositioned the breakers for proper 220, however he left wires unattached (intentionally pushed up into other wires - dishwasher disabled) and used a jumper wire unnecessarily. Other than that the system has worked well.

    5

    Me and my Wife are so impressed with the quality workmanship and over all install by Elite Air Systems installation Crew. They were very informative and Professional and they were also very Courteous and answered all are questions we had about the install and operation of the new Unit and Thermastate.