Home Services reviews in Henderson, Nevada

Great service and very knowledgeable! Great team to work with. Really helped me out in a pinch and got my irrigation back in order.

Our technician, Mark was very thorough during the application of the oil to our trees.

This company is just awful. Even when you schedule a service you never know when they’re coming out. They don’t contact you prior to coming out either. They charge you for services on top of already prepaying then when you call them to get the error corrected they say that they don’t see that you prepaid so then you have to walk them thru the payments to make them see they are in the wrong. Everything is a fight with this company. The technicians are nice enough but most seem clueless. I had a weed service prepaid for and the technician would come out and only do half the yard, miss a bunch of weeds and then leave. There was only 1 time I was able to catch the technician spraying for weeds and show him exactly where to spray. It’s $71 dollars for this service that isn’t properly done unless I’m standing there telling them how to do their job. I can just spray my own weeds (which I had to do after they sprayed because they can’t do it correctly) for cheaper than $71 dollars. Overall don’t bother with this company find someone else or just do it yourself.

I've tried over and over again to be patient with TruGreen. During the winter months, I discontinued my service. I told them to reschedule my service starting in the spring. They scheduled me as I requested them to do. I told customer service on several occasions to have the service person/ tech ring my doorbell when he arrives at my home. I keep my side gate that leads to my backyard locked. In order for them to service my backyard, I'd have to unlock my gate. On several occasions they have failed to service my backyard because they didn't ring my doorbell as I requested. Also I've called on several occasions to reschedule a service and they sent the tech to my home anyway. They are charging me for services I never asked for. I'm also getting double charges on services when the tech had to return to do my backyard. I feel like I shouldn't be charged twice for their mistakes. They said they would refund me one of the charges, but I have failed to see it yet. I'm totally through with Tru Green. I canceled my service and wouldn't recommend this company to anyone. The communication between customer service to the tech employees sucks..

Great service technician showed up on time and was very knowledgeable about the product.

Chuck at TruGreen made my first experience with the company a true pleasure.

Can’t wait to see the improvements from all his hard work!

Our last service was completed today. I will say we will not be hiring them again. The first phone call should have been a sign but we went through with it anyway. The intial phone call, the lady trying to sign us up could not understand us and was trying to make us pay for more square footage of our yard for treatment even though we told her multiple times that it was rocks and not grass. We paid for service to help with the bare spots in our lawn and to help thicken the grass. There are still bare spots in our lawn and in spots that use to grow sooo well, now look kind of burned and dead. When it was time to airrate and seed, they missed spots to airate, like in the bare areas that needed it the most. We did our best to follow the FAQs online but on the receipts we get after service there is never anything useful on them to help upkeep our lawn.

We got very thorough service from the technician who performed the weed killing. We just hope he will be assigned to perform the service regularly.

If employee Charles Higgins is your technician you will get 5 star plus service every time. An excellent reflection on TruGreen with great customer focus. Thorough, detailed, and very knowledgeable. We are always happy when Charles shows up to provide the applications because we know the job will be well done!

Alex Jimenez did a great job! He really shows how much he cares about not only the company he works for, but you, the customer, as well! He did more than take care of me and answer any questions I may of had. I would 100% recommend Alex as your sales representative for whatever your landscaping needs may be! Great work!!

I had bores in my mesquite trees and between them and myself, We finally got rid of them. I have 4 mesquite trees. One tree still shows some, but just had a sevice and hopefully they will all be gone!

Burned my fresh grown beautiful grass with a fertilizer spray service. Within hours my grass was dying and now dead. After repeated calls for a manager to call us or come access and fix from their negligence, we are still waiting. They sent another tech who seeded my front lawn but never went to the back. This isn’t the first time we’ve had a reaction to our grass but definitely the worst. You can’t spray the cocktail of chemicals they use while exposed to heat and sun. This tells me they have inexperienced techs. Use extreme caution when using TruGreen. We are canceling our services.

Today was my first visit. Mark L was communicative and pleasant to speak with. He assured me that TruGreen can bring back my lawn to its glory.

Excellent work from Kenny and his team! The quality is top tier and I couldn’t be happier with how my yard turned out.

I called x scapes to get help cleaning up my property for a quick move. The team worked with me and my busy schedule to get everything done and looking great. These guys know what they're doing and they definitely care about the quality of their work.

The owner came out the week before to go over the property with me for initial cleanup and to give me pricing on that along with pricing for a weekly cleanup after that. His crew and he came out the following week and took care of everything; very professional. Cleaned up the area thoroughly!

We are so happy we chose Xcapes Landscaping for our backyard project! They did a fantastic job and made the whole process smooth and stress-free. They were super professional, showed up as promised, and the quality of their work exceeded our expectations. We got 4 quotes, and Xcapes had the best price, which made the decision even easier. Our backyard looks amazing, and we could not be happier. Highly recommend them to anyone in Vegas looking for honest, reliable, and high-quality landscaping work!

I called made an appointment they came out 2 days later. I had so many weeds overgrown like mini trees front and backyard. They also trimmed my trees and cut out all the dead and overhanging branches.
They did an amazing job. They were also whom I used to install my turf.

Excellent service! Very thankful for the professionalism!

By far the best Landscapers in the business. Prompt , honest , and Quality work.

I was given their number by one of their customers that I know - their work looked great but after setting 3 appointments with them for custom landscaping to be done at my house, they no-called no show. Guess I needed to have a 5 million dollar home instead of a 1 million dollar home.