Home Services reviews in Reno, Nevada

This is a lawn we inherited under your company's stewardship (via our HOA). Now I'm looking for outside vendors to remedy.

Place is amazing 10/10 would recommend to anyone out there, on time and efficient . stop going with those other little businesses, they suck 😂👎

Jose the sprinkler guy is awesome! He was quick, professional, kind and honest. I would recommend him to everyone I know.

These guys do good work but are a bit slow. I hired them for a small job and the finished product was good. I did find it frustrating that it took longer than I wanted it to.

I'd recommend them, Jose(the new guy) did a great job repairing my sprinkler system, explained everything to me as I am sprinkler dumb. Thank you for the service.

They will take your money, not show up for 2 weeks do half the job tell you they are coming back and never come back. They can't honor a contract and they can't do buisness.

Great place to enjoy with coworkers and job places.

Overall I was pleased with the outcome of my landscapeing, but prices are high and it dose take them quite a while to get started, for me it took four weeks and I had to call to pretty much remind them that I existed.

I had them come do my property and I have a crack underneath my fence and they blew it most into my neighbor's yard The company likes to under bid and then throw in extra prices I the middle of the job. And then at the end not even worth it

I watched these fellas from my office window. They did a great job trimming and cleaning up after themselves. They even blew off my car after blowing the debris off the bushes around my car. OUTSTANDING!! They didn't even know I was watching them. I would hire these guy's in a heartbeat.

Company did not back their work. Field workers did good work. Company charged me $100 to replace a $3 part that they replaced and disputed that that they did so. I won't them use again. If you use, take many photographs of work and keep old parts. Their warranty on irrigation stuff is 90 days, but it's not on their paperwork anywhere that I saw.

Take it from me use some one, ANYONE else. Its businesses like this that give contractors & landscapers bad names!! See below:

If it were possible, I'd give these guys negative stars. My experience started with a web form requesting service. When I contacted them & spent 10-15 min on the phone they realized I was in Carson City & directed me to call their CC office. When I did, I landed in a voicemail account stating their hours of operation...which I was clearly calling within. After several more attempts I was able to schedule a tech to come to my house to work on my sprinkler system. The day before the scheduled appointment I was contacted by the tech, "Will you be home in approx. 10 min.?" Umm, no you are a day ahead. He stated, ok & sorry. I'll see yu tomorrow. The next day, no one shows at the appt time. I place a call to the tech; get voicemail. Throughout the entire day I receive no call & they are a no show. But wait, it gets better....I got billed for their service & am currently waiting 7-10 days to get my money back from them.

Take it from me use some one, ANYONE else. Its businesses like this that give contractors & landscapers bad names!!

If you enjoy getting cut off in traffic and being accosted through a windshield, then this is the business for you. I can’t believe that someone with their company name printed on the side of their vehicle would behave this way. Because of this, I would never use nor recommend this company.

02/12/2020 -0735 hours, 385 just North of Reno metro.

They came out to turn on the water and check the sprinklers for the 3rd year in a row but said they couldn't get to the water valve (I haven't moved it). It's been 2 weeks since I called and no water on yet. I then get a call TODAY and say I need to prepay for services now. I ask why since I have always paid my bills monthly. She says I don't pay my bills on time. I say that I can go elsewhere and post my feelings on YELP and she tells me to hold on for her supervisor. So I wait on hold.................................................

Had a sprinkler issue, called to set a service call and paid $89 over the phone. The technician showed up, replaced the top portion of the valve, handed me a parts invoice for $32.17 and left after 20 minutes.
Then I received a bill for an additional $104.17.
After calling to question the bill, they stated the technician put down he was there for TWO HOURS. What crooks....DO NOT USE THIS COMPANY.

I was using their regular yard service. They showed up days late to winterize my sprinkler system In spite of my repeated requests to get it done before the first hard freeze. In the spring multiple valves had pressure fractures which they charged me in full to replace. I agreed to pay 1/2 of the Large bill- which I did. I then replaced them with a different yard service. Apparently they placed a lien against my property. They fail in a variety of areas and are completely unethical.

I'd do 0 stars if I could...
In June I contacted Signature to take care of my mom's lawn while we moved her into a nursing home and put the house up for sale. Because I & my siblings live out of state, I offered to give them my credit card so that the bill can be on auto pay.

The gentlemen who did the estimate and wrote up the agreement told me it wasn't necessary they would send me a bill. I gave them my home address and thought all was good. 3 months go by no bill, no call. At first I thought they sent it to my mom and she didn't say anything. Then I thought maybe they bill quarterly. Well, I just got my first bill and I called to see why they charged me a finance charge. The explanation was that it was a charge for not paying. I tried to explain that I couldn't pay something that I don't know what the amount is. They verified the address 3 times and because it was correct, it wasn't their fault it was mine. We called in July to make a change and no one mentioned that their was a payment past due, we called in August when the house sold and again no one mentioned anything was past due. They said they called, but I have no message on my phone.

When I called today the young lady couldn't do anything. She talked to her supervisor and the supervisor "Julie" said no, it can't be changed. When the girl came back online she notified me of what the supervisor said and then offered to transfer me, which went directly to voicemail.

So my suggestion is find another company, if you don't want to be nickled & dimed and treated like another #. They don't care about customer care. It's their word, against mine and I'm fine with that, because I'm telling the truth. The fine was minimal, but the service spoke volumes. There's many companies to choose from...

My husband and I prepaid for 10 weeks to have someone cut and edge our lawn. The first time they came they left half the lawn not edged. Then they did not show up for three weeks. We had to call the office and ask why no one had been out. They sent someone right over and they did a great job. We were happy at that point and were going to let it go. It was another two weeks before they came out again and while we waited for them to show they sent us a bill!!!! We prepaid for 10 weeks and had only seen them twice! Very poor service! This is from the Carson City area branch.

They came to turn on and check the sprinkler system. Dale, the sprinkler technician, was able to open a tight valve that I could not. He was nice, patient, and honest. I was worried that the coverage of the sprinkler was not good, but he told me not to worry about that. He also suggested not to replace my old controller box.

They are the WORST at being responsive to customers. The monthly statements do not give ANY detail as to what services were provided and as to when so your money is going out with their auto debit without any clue as to what for. The 3 minutes they show up is not worth the cost and they send a letter stating they are dropping all residential accounts because they are so busy. I DOUBT THAT, they are an AWFUL company with NO customer service. I have now been charged for services for a month that they didn't show up and no way to see their statements or any way to get ahold of a human to talk to.

Working with this company has been a nightmare. I've finally had to resort to filing complaints with federal and state consumer affairs agencies.

I was a customer of this company briefly in March and April of 2016. I cancelled my service in April 2016 and settled my balance. The end of May rolls around and I get an invoice for May. I call them and say "hey, I cancelled in April, and you guys never did any service in May "; the girl I talk to says don't worry about it, she'll handle it and have it removed from account.

June rolls around, I get another invoice, this time with a interest charge attached on the balance. I called them again, let them know this still isn't resolved and they say they'll take care of it.

Guess what happens in July? Yep, you guessed it. Another invoice, another call, another promise... and still no action except this time, there's a note to my account claiming I cancelled when I called to complain in May about my billing.

I called in August, talked to a nice lady and explained what was going on. She told me that the girl that I had talked to in April had quit and wasn't exactly an A+ employee, and that she would talk to the owner and have this fixed. Was it? NOPE.

I finally got fed up dealing with these a**clowns and told them that if this didn't get resolved, I was going to start having to take actions to make them. They said go for it, so I've filed claims for mail fraud, and registered complaints with the NV Attorney General and other agencies. If you've had a bad experience with these guys, I'd encourage you to do the same, because the more complaints these agencies receive the more likely they will be to investigate and prosecute.

I wish I had read reviews on this company before dealing with them. I thought because they have a number of commercial accounts around town that they were reputable, but I couldn't have been more wrong.