Home Services reviews in Reno, Nevada

The ladies did a fantastic job! There is so much attention to detail. It is always so refreshing to have a clean home. Two Maids is definitely the company to choose when you need someone to clean for you.

This is the first cleaning service I have used. Having an 18 month old and being 6 months pregnant has made it difficult to keep up on cleaning. They were running a little behind but kept me informed on when they would arrive.

The girls came in friendly, worked really hard, and did a great job. They were able to get hard water stains out of the toilets, which drove me crazy! I will be scheduling another monthly cleaning with them. I appreciate their professionalism and help!!

Had them do a deep cleaning and paid about $500. My house was no where near deep cleaned, most of the check list was not completed. I complained and the owner came out, agreed it was not clean at all and cleaned a few more of the items on the list but the reality of it is the majority of the list was STILL not completed and he didn’t put in a lot of effort. One of the girls actually said she was done cleaning and was not going to fix the floors she supposedly did twice, stormed out of my house while taking her shirt off in my drive way to smoke a cigarette in the car out front of my house. I recently hired another cleaning company that was CHEAPER and they went above and beyond to make sure I was happy, it really opened my eyes on how poorly of a job they did with no real effort put into fixing the situation.

I should of read the reviews first. Please don't waste your time and hard earned money with this company. Obviously they didn't clean nothing. If you do use this company make sure you are there watching them clean. I was still charged $500 for this immaculate service. Honestly I don't think they did any deep cleaning either. I was charged on the 22nd of July of 2022. Go look at your records because I have a bank statement.

They clean our clubhouse, gym facility, meeting rooms, etc. once every four months. They do a thorough job, and if we want to change our requests, they accommodate us graciously. From power-washing the restroom floors to dusting ceiling fans to shaking out the heavy drapes (and 100 other tasks I never would have thought of), they do it all!

I had a cleaning down of my house. My wife and I were getting ready to leave for vacation and shortly after we got back we were entertaining for some family to come over for a holiday. Two Maids showed up on time and did an outstanding job. My wife arrived back to the house before I did and she called me right away saying how relieved she was that she did not have to clean up at all before our vacation. The lack of stress we felt while getting ready to leave knowing we would be coming home to a clean house well amazing!

Byron was easy to work with, set me up in just a few minutes with move in/out and carpet shampooing. Cleaner called day of for door code, I guess this wasn't relayed to her . Later in the day I get a text asking if I have rats. (I do have chinchillas) I thought it was a little rude to ask but let it go. Did my walk through the next day so I wouldn't bother the cleaners the day of. My landlord wasn't happy, window sills not cleaned, floors not shampooed, base boards above sliding door not cleaned off, hair still in my tub. Just a lot of little things not done, attention to detail not a concern. I did not complain to the company as I thought $300 was a good price for "bare minimum work" probably won't use this company again. I got an email and text asking for a tip before I got to even see an invoice. I did tip my cleaner as she did "clean". I didn't appreciate the text asking questions while I'm at work or that I had to do cleaning after the cleaners left and did not get my full refund as intended.

While the majority of things were cleaned properly,Its the finer details that got missed, Linen closet was not cleaned and we pointed that out and it was cleaned, also the oven was not completely clean we checked later that the edges had dust and accumulated grime.
Floor was cleaned nicely, baseboards and carpets were cleaned very well.

The team was very courteous and attentive to feedback.

I have never had a home professionally cleaned, so I was not quite sure what to expect. When I got home, I was amazed at how neat and clean everything looked. Byron and his team had incredible intention to detail and cleaned everything I needed and more. I would recommend them to anyone and will definitely be scheduling routine service. Thank you! A++

Two Maids is always great! They have been cleaning our home for a while now and Robin and Despina are so wonderful. They are always smiling and positive and clean thoroughly. Shay is always great with communication and is so helpful and pleasant in every interaction. Thank you so very much, Two Maids!

This review is long overdue. I used two maids and a mop when we moved about 4 or 5 months ago and they did a great job! Well enough to get our full deposit back. The owner worked with me personally and made sure everything was handled correctly. I called them a week before I needed it done and they made it happen! Very happy with this company!

The 2 maids who cleaned my home came well prepared to work. My floors still shine, my baseboards look freshly painted, my bathroom is sparkling fresh and the list goes on. Our home still smells fresh days later. I highly recommend Two Maids, in particular Lael & Kenzi. Thank you Maids, see you soon again 😍✌️🌹

Zoe and Robin in were wonderful! The attention to detail and friendliness were stellar as always! We always look forward to their visits and the wonderful way they leave our home so clean and sparkling!

The ladies did an amazing job. They were on time, professional and efficient. They were able to do in several hours what I’ve been trying to do for months. The house looks great! Also, when they were finished they realized they hadn’t seen my cat in awhile (she’s a hider) and even though they were super careful about making sure the doors were closed, they followed up with me to make sure she was safe after they left. Incredibly thoughtful and so appreciated. We will be back!

Zoee and Lael have been providing weekly housecleaning services for my home, and I am consistently impressed with their work. Each week, they ensure my home is spotless, paying close attention to detail and maintaining a high standard of cleanliness.

Their reliability and professionalism are exceptional. They always arrive on time, equipped with everything they need, and get right to work. I particularly appreciate how they keep my home feeling fresh and organized, tackling all the usual areas and even the hard-to-reach spots.

Their consistent effort and friendly attitude make them a pleasure to work with. I highly recommend Zoee and Lael to anyone looking for dependable and thorough weekly cleaning services. They truly make a difference in maintaining the comfort and cleanliness of my home.

The staff was friendly and came to work! I was thrilled at how clean my shower came out. The dusting and personal touches were also top notch. I have used other cleaning services in the past and Two Maids was much much easier to schedule. They gave me a quote over the phone, came in the next day to clean, and did a thorough job. I’m happy

The team was amazing! They came in did everything they said they would, they made the tubs look cleaner than I have been able to, they were so sweet to our fur kids, they took their time and put a lot of care into what they were doing. They asked my husband questions and he said they were extremely nice. It felt so good to come home from work and not have to stress about cleaning over the weekend. I was able to enjoy my weekend because of the time and effort they out into our home. They also, didn’t make us feel judged about the rough state our house was in. They got me in a place that I feel I can keep up until their next visit. I appreciate it so much!

Changing my review from one star to three because the company did get in contact with me quickly after writing the review. They were very understanding in wanting to make things right. The customer service is great.

Initial Post: I just recently moved out from my old place and had these guys come in to do a deep cleaning. While it did smell good after they were done I was not impressed with the attention to detail. There were streaks on the shower glass, parts of the shower that were untouched, and areas on the tile that had not been mopped (to name a few). They did a great job with cleaning the fridge but that is honestly the only nice thing I can say. I would not recommend and will not use their services again.

By the time Lael and Zoee were done cleaning my kitchen it was at a level of sparkling I didn't think possible. They got grease off surfaces where I thought it was destined to be stuck forever. And the company worked with me on the price too. Great service at a great price!

Destina and Megan are my SAVIORS! they are absolutely amazing at what they do and are so kind and funny. I trust them completely. They do an immaculate job at cleaning my house. They go the extra mile every time and always do it with a smile on their face. We all have the best time together and they still get so much done. If you need a great duo to clean your home, I highly recommend them!

Also, shoutout to Shay for being an amazing admin and scheduler. You rock!

We scheduled them for a clean for an apartment move out. From scheduling to the end of the job, they were great. Easy to schedule online. They arrived when they said they would and checked in throughout the job. The end result was a very well-cleaned apartment and excellent service. Would highly recommend!