Home Services reviews in Reno, Nevada

4.7 based on 3278 reviews Back to the listing
    5

    Reno City Cleaning came through when we were in a pinch moving into a new home. They did an excellent job and cleaned many nooks and crannies that we would normally never get to. I would recommend!

    5

    From scheduling to the cleaning the communication was excellent. The service exceeded our expectations on what was able to be accomplished for a clean out move after 10 years. Highly recommend this service.

    5

    I recently hired Reno City Cleaning for a deep cleaning service, and I must say I am extremely impressed with the results. The team arrived on time and was very professional throughout the entire process. They paid attention to every detail and left my home sparkling clean.

    I was particularly impressed with their eco-friendly cleaning products, which not only cleaned effectively but also didn't leave behind any strong chemical odors. The pricing was reasonable for the quality of service provided, and the customer service was top-notch.

    Overall, I highly recommend RCC for anyone in need of reliable and thorough cleaning services. I will definitely be using them again in the future.

    5

    This is hands down the best cleaning service I’ve had across several states. My cleaners are punctual and arrive in great spirits. They leave the house immaculate and even put up with my 6 month old curious puppy!

    5

    The team was professional, punctual, and left my home spotless. They paid attention to every detail and exceeded my expectations. Highly recommend for anyone looking for reliable and thorough house cleaning!

    5

    I recently hired Reno City Cleaning for their residential cleaning services, and I couldn't be happier! If I could give them more than 5 stars I would!

    I have now had Reno City Cleaning out for a second time with the same amazing results. They left my home immaculate, and their professional cleaners were friendly and punctual. They are now my go-to cleaning company for my home's bi-weekly cleans.

    5

    Move out cleaning was outstanding! The fridge was cleaned very well and no mess left behind.
    I'm very confident that we will get our deposit back. I would definitely recommend Reno City Cleaning!

    5

    We recently used Reno City for a deep clean of our house. They did a great job and the prices were reasonable! They responded to my quote inquiry right away, it was super easy to set up the cleaning, and there was a website for me to provide my payment information. I also received texts of updates of when the cleaners would arrive which was very nice to get. Thank you!

    5

    They did a great job, I needed help with my ceiling fans and don’t trust my balance on a ladder, they look amazing! My bathrooms needed a deep clean and they got the job done!

    5

    Had our first clean with Reno City Cleaning this past weekend and cannot recommend enough. Glenda and Scooter were wonderful to work with, asked about specific focus areas, and delivered. They were punctual and thorough and will definitely be booking services again. Thank you!

    5

    Reno City Cleaning did an amazing job! They were professional, punctual, and left everything spotless. My home has never looked better. I highly recommend them if you're looking for top-notch cleaning service!

    1

    Don’t use this place unless you want to spend a lot of money for no cleaning. We paid them almost 400$ for a detailed move out clean with the addition of the fridge and the oven. There were 55 things that they said they would do and they questionably did 11. We hired a professional because we had lived in the place for a while and it was dirty, we needed help. They did not do any surface , doorknob, light switch, fan, window, or wall in the house. They didn’t even sweep and mop with the exception of one closet which they left the dirt pile in. I’ll include pictures of AFTER the clean, everything pictured was on the list. I will also include the list with what they actually did highlighted. Their solution was to give us a discount. They offered to send someone out to fix it but it was a move out clean so we don’t have keys anymore. Ultimately we paid them hundreds of dollars to be charged cleaning out of our security deposit anyway. We needed someone who knew what they were doing as advertised, that is not what we got. Very frustrating and expensive.

    Reply to claim from owner: He is again saying he tried to send someone out again to clean the next day even though WE DID NOT HAVE KEYS ANYMORE. He is trying to report the review so you can’t see what a poor job they did. He did give us a discount after arguing with him for close to 12 hours but it was not a “50%” discount as he claims. His denial is SO unprofessional. To his claim that we said she did a good job, we did but only immediately after walking in before we looked at the place because we looked at the oven. We were not present for the whole clean only for about 10 minutes at the end of it an hour and a half after they had told us she left our home (and was still there). This guy is a bully who probably only has good reviews because he reports the bad ones so they don’t show up. There is no way his cleaner was factually there for 7 hours, she did the baseboards the fridge and the oven. That is it. If that took her 7 hours she should not be a house cleaner. Everything else we had on the list highlighted is because we did those things first before she got there and couldn’t prove she didn’t do them. He is also bullying us about the condition of our home in his reply. We have pets yes but “strong pet odors” is mean and not factual. Before his cleaner got there we swept and mopped some rooms and shampooed and vacuumed all the carpets. We needed help with the other stuff that is why we hired them. He refuses to acknowledge that his cleaner did a terrible job and doesn’t want these photos to represent him even though they represent the work that they did not do that we paid for. To his claim that we “tried to scam him” we asked for a refund because his service was terrible and as you can see from his reply his customer service is terrible also. We are no longer pursuing him financially only trying to spread awareness so that this doesn’t happen to anyone else.

    5

    This company went above and beyond, after another cleaner canceled my appointment last minute, I was frantically trying to find another cleaner before my move out. Thats when I came across Reno City Cleaning. They were quick to respond and were able to squeeze me in on a last minute notice. They showed up on time and reviewed with me all the services to be completed. After the clean was completed I reviewed the work and noticed a couple items were missed. I addressed it with them and they responded immediately and did everything they could to make it right. This level of customer service is something that’s missing from a lot of companies but what I received from Reno City Cleaning was clear and communicative. I recommend them to anyone in need of home cleaning services as they take care and pride in their work.

    5

    I came to Reno from out of state to help a friend who was in the hospital receiving chemotherapy for cancer. He had been so ill he hadn't been able to clean his home for over a month. John came in and did an amazing job. He introduced himself and I told him the story and he was very compassionate and professional. The house was filled with so much dust and hadn't had a deep clean in several years. He understood the problem and he focused on the most important areas first. The price had been set beforehand and when I believed we were done he insisted on staying another hour and finishing up some last minute items. He even helped me change the air filter. He was truly an angel in a time when I needed one. I just wish he lived in the same town as I do so I could hire him on a regular basis!

    5

    These girls are great. They are on time, always a smile, and asked if there is anything special you would like to have done. They are hard working and go out of their way to make sure you are satisfied with the work they have performed.

    5

    Very satisfied with my home after Lael and Tyra were here. They were very friendly and gracious and got to work right away. Always brings a smile to my face when Lael and her team are here. Thank you!

    4

    We hired Two Maids & A Mop to clean the interior of our RV after Burning Man. They were ready to respond on a short notice did a great job on the intial interior cleaning.
    They wiped surfaces, washed dishes, vaccumed rugs and more. There were a few details missed, but for the short timeline and the price point, I think it was a good and reasonable service. Would recommend.

    P.S. If you want something cleaned make it accessible for them. Don't expect to drop it off still wrapped in dusty plastic and have them open it all up and clean it. For example if we had emptied our fridge of food, they would cleaned that too. Call to check with them about their services.

    5

    I went through a bit of a depressive phase in my first solo apartment. It was an oldddd building with a lot of problems, and by my moveout date it was incredibly grimy. The building itself had issues with mold and with flies and the floors were horribly, horribly dirty.

    Im moving across the country soon and really wanted my deposit back, so I called in Two Maids Reno to clean the place up. They did an absolutely wonderful job! It looks like I never even lived there. They cant make an old unit look new, but they sure can erase the doings of a depressed 20-sometbing dude.

    5

    They always do a great job! I always enjoy it when they have been to my house because everything is so much cleaner!

    5

    Evelia, and her crew are EXCELLENT, thorough and so friendly and professional. We are beyond pleased with their work and after the initial deep clean they will be back bi-weekly. Highly recommended them.

    5

    Robin did a fantastic job. Two maids is great!