House Cleaning reviews in Reno, Nevada

We had a water leak in our home and needed help with moisture and mold in our carpets and walls. After another company let us down by rescheduling twice, we decided to call a carpet cleaning service based on our neighbor’s suggestion. Mason arrived right on time and checked the carpets and walls for moisture. He was quick, professional, and did a thorough job. I would definitely recommend this carpet cleaning company to anyone looking for reliable service!

this was my first time using elite carpet cleaning services, and i was very impressed. after reading the reviews, i decided to schedule a carpet cleaning appointment, and i am very glad i did. the booking process was easy, and i quickly received an email confirmation. i also got a reminder message before the visit and a call when the technician was on the way, which made everything simple and convenient. chase arrived right on time, was polite and professional, and walked through my home with me so i could point out the carpeted areas that needed extra attention. he explained the carpet cleaning process clearly and gave me an accurate time estimate. he cleaned 4 bedrooms, a hallway, and 3 staircases in about 2 hours, and the results looked great. the carpets felt fresh, clean, and renewed afterward. the pricing was very fair, and the work was done efficiently without being disruptive. the whole experience was smooth from start to finish, and i would definitely use this carpet cleaning service again.

Earlier this month, we had our large area rugs cleaned, several upholstered chairs cleaned, the carpet on our stairs cleaned, and the upstairs hallway and bedroom carpets deep cleaned. Our technician Gregory did an excellent job. Everything looks fresh again, and the carpet feels softer and fluffier than before. My boys are messy, so I was really impressed that Gregory was able to remove the pasta sauce stains from the kitchen area rug and the upholstered dining chairs. The whole carpet cleaning service was quick and efficient, and our home feels much cleaner afterward. I highly recommend this carpet cleaning service.

Personal, friendly, and truly focused on making customers happy, with real skill in rug and carpet care. They do much more than basic rug cleaning and repair. they really know rugs, from deep cleaning and careful alteration to restoration work that protects delicate fibers and patterns. My parents shipped an expensive family rug across the country so it could be adjusted to fit my space. The rug has been in our family for decades and means a lot to us, so i was very careful about who handled it. douglas made me feel completely comfortable with the process and explained how the experienced rug specialists would take great care of it. He also shared helpful background about the rug’s design and what the patterns represent, which made the whole experience even more special. It is clear this is a family-run operation with a strong passion for rugs, carpet cleaning, and restoration. mason was also warm, knowledgeable, and easy to talk to, and you can tell the team takes pride in every step of the cleaning and alteration process. From inspection to repair to finishing, everything felt thoughtful and professional. If you need rug cleaning, resizing, restoration, or specialty carpet care, this is the place to trust. chase and the team treated our heirloom rug with real care and respect, and the final result looked beautiful, clean, and perfectly fitted for our home. so happy with the restored and altered rug!

I had a tough pet urine stain on my white carpet and didn't know what to do. I reached out to a local carpet cleaning company in Reno, and I'm so glad I did. Gregory and his team called to let me know they’d be about 15 minutes late because of traffic, which I appreciated. They arrived when they said they would and got right to work. They explained the whole cleaning process to me, including how they use special enzymes to tackle stains like mine. The results were amazing—there’s no sign of the stain at all now. I’m really happy with how fresh and clean my carpet looks. I highly recommend their service to anyone in Reno needing carpet cleaning!

I will always call Elite carpet cleaning services for our carpets! I live in a rental house in Reno with my fiancée and her three energetic boys. After over two years, the light tan carpets were extremely dirty, and we had a property management walk-through coming up. Mason got back to me quickly, set the appointment fast, and was able to come out the day before the inspection on short notice. When Mason finished, I couldn't find a single stain left from the boys. The professionalism, speed, care, and price were better than any big company I’ve used before. I highly recommend them!

Amazing service! Mason came to my new place in Reno to take care of a strong pet odor in the carpets. He did such a fantastic job that the carpets now look completely fresh, and the smell is totally gone. Mason worked really hard the whole time and you could tell he truly cared about making sure everything was perfect. I asked if I should get the carpets cleaned again in 6 months, and he honestly explained that every two years would be better for me instead of the usual advice. He cleaned the entire house, spent hours here, used top-quality pet treatments, and charged only $300—which is a great deal. If you need carpet cleaning, Elite carpet cleaning services is definitely the way to go. There’s no one better!

If you need your carpets or sofa deep cleaned, this is the company to call! I always look for quick responses, real knowledge about carpet cleaning, and true professionalism. Mason went above and beyond in all these areas. He picked up the phone right away, gave me a clear estimate, and scheduled my cleaning for the next business day. He arrived exactly on time, was friendly and professional, and most importantly, made my sofa look like it just came out of the store! From now on, I’ll be using this company for all my carpet and upholstery cleaning. Highly recommend!

Douglas came out to clean the carpets at our church, and right away it was clear he really cares about doing a great job! After that, Douglas also cleaned the carpets in our home, including my husband’s study, the guest bedroom, the dining room, and the master bedroom. I was amazed at how fresh and spotless the carpets looked—like new again! We had been thinking about replacing our carpets soon, but after seeing these results, there’s no need. The whole process, from getting an estimate to the actual cleaning, was smooth and professional. Communication was excellent, and we are very happy with the service. If you need carpet cleaning in Reno, I highly recommend them!

I needed to get the carpets and seats in my SUV cleaned because of several spills and messes, mostly from my toddler. I was really impressed with the service! Gregory did a fantastic job—those tough stains on the seats are completely gone. He even went over the upholstery a second time to make sure everything was spotless. Now, the car smells fresh and feels super clean, which made my family very happy. We’re no longer worried about giving friends a ride. Gregory also shared some helpful tips on how to prevent stains in the future. The price was reasonable, and I highly recommend their carpet cleaning services!

we've had our carpets cleaned by elite carpet cleaning services for many years and just had another appointment today. every time, douglas is very thorough and efficient with the cleaning. he always calls the night before to confirm, and gives us a heads-up if there’s any delay on the day of the appointment. when he arrives, douglas asks if there are any spots or stains we want him to focus on, and then does a double cleaning on those areas. he and his team are always honest, trustworthy, and the results are fantastic at a fair price. i highly recommend them to anyone looking for a reliable and hardworking company to keep carpets fresh and looking like new.

From my first call, the team communicated clearly and kept me informed about their arrival time on the day of our carpet and upholstery cleaning in Reno. Gregory made sure to let me know exactly when he would get here, which I really appreciated. We had our big sectional, a fabric bench, and our nursery recliner cleaned, and now everything looks spotless! With a toddler at home, I didn’t think our furniture could look this good again, but they really did an amazing job. I highly recommend them for anyone needing carpet or upholstery cleaning!

I came across an ad for carpet cleaning while scrolling through Facebook, and what caught my eye was the special offer and the fact that the company was local to Reno. I always try to support local businesses, especially when they provide great service. The team called ahead to let us know they were running early and asked if it was okay to arrive before our scheduled time, which worked out perfectly and gave us more free time that afternoon. Gregory did an amazing job—our carpets looked fantastic and smelled fresh afterwards. My wife was really happy with how everything turned out. I’ll definitely recommend them to my neighbors and plan to have them back for another carpet cleaning before our family gathering later this year. They really went above and beyond!

Booking online made things really easy, especially since my schedule is so busy. I quickly got a confirmation text, and I could reply to ask any questions I had. I was surprised when I got a helpful response, even on a Saturday night! Mason was friendly and very professional. He explained the carpet cleaning process and gave me some great tips to keep my carpets looking fresh. While he worked, I was able to stay focused on my own tasks at home without any worries. He finished up, cleaned everything, and let himself out when he was done. The carpets in my daughter’s bedroom look and smell amazing, and my couch looks just like new. I feel confident the carpet will last for years to come!

Wow! I can't recommend Elite carpet cleaning services enough! They recently cleaned my carpets and tile floors, and the results are truly impressive. After living in my Reno home for over eight years without ever having my carpets cleaned by professionals, I was amazed by the difference. The high-traffic areas on my stairs look so much fresher, and my tile floors are sparkling like new. I was especially surprised by how clean the grout turned out—what was once a very dark brown is now a beautiful, light cream color. The whole process was straightforward and hassle-free. I contacted them online, quickly received a quote, and easily scheduled an appointment. If you're thinking about having your carpets or tile cleaned, I highly recommend giving them a try. They're reliable, friendly, and offer excellent service at a great price!

We had a great experience with a local carpet cleaning and restoration company after our home suffered water damage. Our carpets and floors were in pretty bad shape from the flood, and there was also some mold that needed to be taken care of. At first, we tried working with another company, but things weren’t going well—they didn’t communicate much and progress was slow. Once we reached out to this new team, everything changed for the better. Gregory, Mason, and their crew responded quickly and took over the project right away. They were very professional and handled everything, from removing and cleaning the carpets to dealing with debris and making sure everything was spotless. They even helped take care of some painting and made sure the floors looked great. Gregory kept us updated throughout the whole process and made sure to communicate with our insurance adjuster too, which really helped us feel at ease. The whole job was done efficiently and with a lot of care. We really appreciated how smooth and stress-free they made the experience, especially after having trouble with another company before. We highly recommend their carpet cleaning and restoration services to anyone in need.

Gregory was fantastic and very professional during the carpet cleaning at my rental property in Reno. There were a few tough stains in the carpet that just wouldn’t come out, but he really put in a lot of effort, trying different cleaning methods and solutions to get the best possible results. Gregory even took the time to show me his work and explain what he had done, which made me trust his expertise even more. He suggested sealing the grout in the tiled areas, and since I was already impressed with his work, I agreed. Now, the tile floors look great throughout the house. Some of the old carpet stains were especially stubborn, likely because a previous low-water cleaning service hadn’t done a thorough job. Unlike my earlier experience with another company, Gregory made sure everything was handled with care and attention to detail. Whenever I need my carpets or floors cleaned in Reno, I’ll definitely call this company again and ask for Gregory. The service was excellent and I’m really happy with how everything turned out.

I had a wonderful experience with Elite carpet cleaning services. I was honestly worried my rug was beyond saving, but I wanted to have a professional take a look before deciding what to do. Mason came out and took the time to walk me through the entire carpet cleaning process, patiently explaining what could be done and what to expect. He even showed me a photo of a previous job, which looked fantastic and gave me confidence in the service. I followed Mason’s expert advice, and I’m so glad I did! The results were amazing—the attention to detail was impressive, and it was clear he truly cared about getting my carpets as clean as possible. As a homeowner, those extra touches really make a difference. I highly recommend this company for anyone looking for quality carpet cleaning. The whole experience was smooth and professional from start to finish!

I had a fantastic experience with this carpet and tile cleaning company! I hired them to clean the carpet, tile, and grout in my rental property. They gave me a quote quickly after I called, and the job was finished on time with great attention to detail. Mason was very helpful and quick to answer any questions I had, and he even shared before and after photos, which was really helpful since I wasn't there in person. The service was fast, friendly, and professional, and the price was very reasonable. I’m definitely planning to use their carpet cleaning services again!

we needed our apartment carpet cleaned before moving out, so we called a local carpet cleaning company. mason showed up right on time and was really professional and friendly. even though we hadn’t finished moving all our stuff, he patiently worked around the furniture and made sure every spot got cleaned. he even adjusted the price since one of the rooms was smaller, which made it very affordable for us. the service was quick, and our carpet looked fresh and smelled great afterwards. overall, i’m happy with the results and would definitely recommend them if you need your carpets cleaned.

we had a wonderful experience with mason and chase! both were really friendly and made us feel comfortable while they worked on cleaning our carpets. after the first cleaning, we noticed a couple of spots that needed a little extra attention, and the team made it a point to send someone out again quickly. mason came back and we were really impressed with his careful work and attention to detail. our carpets look fresh and clean now, and we are really happy with the results. overall, we had a great experience and would recommend this carpet cleaning service to anyone in reno.