From $50
Up to $500
Closed until Mon, 8:00 AM
At Casella Waste Systems in Concord, we specialize in efficient and eco-friendly garbage collection services. We understand the importance of main…
Compare top-rated garbage collection providers in Concord. Profiles include verified reviews, service details, and direct contact options.
From $50
Up to $500
Closed until Mon, 8:00 AM
At Casella Waste Systems in Concord, we specialize in efficient and eco-friendly garbage collection services. We understand the importance of main…
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SCAM SCAM SCAM DONT GO THERE! They Rob you right to your face! They will tell you one price and then have you unload it so when you go back to collect, they tell you the price has changed. Then when you complain they tell you to go load back up if I want, Unbelievable, shut this place down!
I have been a loyal customer for three years. NO MORE. Recently my billing has been wrong and despite Casella's promises to correct it, it still is screwed up. Ok, I get things happen. But recently I needed a roll off dumpster to clean up some construction debris. I arranged the delivery a full week in advance. I had a crew on site the morning when the dumpster was to arrive. No dumpster. This is despite me arranging it a week in advance and making several follow up phone calls during the days leading up to the day of delivery to confirm. Nevertheless, Casella was a no show. I paid people by the hour to wait, and wait. When I called to find out what was going on no one could tell me when, or if it would arrive but, worse, they didn't care if one got there or not. Clearly our three year business relationship meant nothing to Casella, so, I have moved on to another vendor. I am sure Casella doesn't care. But beware, if you do business with them, they could not care less about doing business with you. You'll find that out when you really need them to come through for you. From my prospective, I rather do business with a company that at least acts like my business is important to them.
Be careful when you go. I've been twice now during posted hours and they've been closed. My wife just went (new year's eve) an hour before closing time and they were already closed. She called the Casella office to see what was going on and the dispatcher didn't have any record of them closing early. As far as she was concerned they were supposed to be open still. Multiple other cars had their blinker on to go in but had to turn around. I've heard from other people they go during the last 30 minutes of business hours and they already have the gate locked. It's hard enough to get there by 4:00 but especially when they close at random times.
I have never written a review on a company, good or bad, so this shows my level of frustration with Casella. By far, THE WORST service I have received from a company. New to the area, I arranged for them to take care of our trash removal. Because of the service area they would only service every other week. I didn’t think that was great, but I could make it work. EXCEPT, they just wouldn’t show up for pick up and then tell me they couldn’t come out for another two weeks! Out of 10 possible pick ups (before I finally had enough and cancelled) they successfully picked up our trash TWO times! What am I supposed to do with a months worth of trash?! It became VERY CLEAR that Casella doesn’t care about the small accounts. No communication, no follow up, no accountability (drivers would say they came but our cameras tell a different story), and no solutions. I would recommend them to NOBODY!
Was looking not dispose of a double bed. Mattress and boxspring, $90! Then with the side rails, small head and footboard… done by weight with a $25 minimum! Crooks!
Used to be a good place to take your trash. $10 minimum for a load of trash which was better than paying a ridiculous amount of money for Concords purple bags. That changed in an instant. July 1st the $10 minimum went to a whopping $25 minimum. What is wrong with you guys? Guess what,now the previously overpriced purple bags from Concord is suddenly a bargain. Good luck with your business moving forward. You’re gonna need it. We won’t be going there anymore and hopefully more people read this and stay away.