HVAC reviews in Clifton, New Jersey

Our family has been loyal customers since my parents bought this home in 1969, and I'm consistently impressed with the service we've received. The entire staff, including Scott, have always demonstrated exceptional professionalism and responsiveness. Monica has been particularly outstanding - she's always gone above and beyond to assist me whenever I needed help.

When selling our home, I found myself relying on Monica for guidance and support every time. She made sure I had the information I needed without any hassle. Scott was equally reliable, providing invaluable assistance during our oil tank replacement process. I appreciate the dedication he showed in helping us through that difficult time.

I also want to acknowledge the service technicians who have serviced our equipment over the years. They've consistently demonstrated professionalism and responsiveness, arriving on schedule every time. Thank you all for your excellent service - it's been a pleasure doing business with you, and I'm confident that the new owners will appreciate the same level of care.

I'd like to express my extreme dissatisfaction with this company.

The person I've dealt with at their office, Veronica, is extremely rude and dismissive. Every time I call, she barely lets anyone get a word in edgewise on the phone. When I handed them a check for oil payment before the due date, they inexplicably claimed we hadn't paid on time. Now that I need oil again, she's being unreasonable about the amount, insisting on prepayment despite my situation.

It's always an estimate when they deliver oil, not an accurate count of what's in my tank. And every time either myself or our landlord calls for service, it seems like the problem is always supposed to be that we need more oil, even though there's clearly already some in there. The issue doesn't magically disappear when their technicians arrive.

I'm counting down the days until I can leave this company behind and no longer have to deal with their incompetence.

In response to the customer...I understand the concept of a minimum delivery, but considering I'm moving soon, shouldn't they be more accommodating? It's absurd that I was forced to take 100 gallons when realistically, I wouldn't use anywhere near that much in a month. When I asked for an exact amount on my bill, we didn't receive it. It's puzzling that an oil company can't provide their customers with accurate information about what they're paying for. We've every right to know how much is being charged us, and it seems like basic customer service should be prioritized over trying to squeeze every last penny out of us.

I've been a faithful customer since the early days of Blue Ribbon and have spent tens of thousands with them over the years. When Jos A Majka acquired Blue Ribbon, they took on our trust and expectations.

I recently hired them to flush my water heater and replace the anode rod. Shortly after, the new overflow valve I'd had installed less than a year ago started leaking. The previous valve lasted over five years, yet now they're trying to charge me to fix their own mistake. What's concerning is that despite the change in ownership and technicians, they're refusing to honor the work done under Blue Ribbon's name. This lack of accountability reflects poorly on their quality of work and treatment of loyal customers like myself. I was expecting more from them.

Eastern Heating & Air Conditioning provides a full spectrum of HVAC services, covering residential and light commercial heating and cooling installations, repairs, and maintenance for central air systems, furnaces, and related equipment like water heaters and oil burners. They aim to deliver customized climate-control solutions that cater to each customer's specific requirements.

Eastern Heating & Air Conditioning, Inc. has been a staple in Northern New Jersey's HVAC scene for nearly five decades, boasting over 50 years of expertise in heating, cooling, and home comfort solutions. With an A+ rating from the Better Business Bureau, they demonstrate a steadfast commitment to customer satisfaction and adherence to industry best practices. Their multi-trade licensing, including plumbing and electrical work, lends credibility to their technical prowess.

The initial firm offered to rip out my furnace entirely, but Eastern saved me a significant amount of cash and swiftly swapped out the condenser.

This company operates 24/7, ignore any outdated closures. Be aware they don't offer cleaning services - don't mix them up with others. They provide free estimates and consistently deliver high-quality work.

I had a disastrous experience with this home services company. Their customer service is atrocious. When my ac issues were diagnosed, I was told that I needed to purchase their cleaning services for any further work to be done - an absurd requirement. The lady Denise was unprofessional and dismissive, telling me there were no early appointments available, leaving me waiting four days for a visit that never materialized because she had given the wrong number to the mechanic. It turns out she just wasn't bothered to try again when I didn't answer the phone 30 minutes before her scheduled arrival. Needless to say, I cancelled and got my issues resolved elsewhere with someone competent and reliable.

I recently had Eastern Heating and Air Conditioning Co., Inc. service my thermostat, and I'm extremely satisfied with the experience. The technician arrived on schedule, was courteous, and got right to work. They identified the issue with my old thermostat quickly and helped me pick a new one that would suit my system.

The installation was done efficiently and thoroughly, ensuring everything functioned properly before they departed. The new thermostat has been operating flawlessly, providing better temperature regulation in my home. I'd highly recommend Eastern Heating and Air Conditioning Co., Inc. for thermostat repairs or replacements if needed.

It's okay.

Quick and efficient service, though a bit cramped getting my truck out after the delivery.

"Top-notch HVAC supplier with fantastic staff who are extremely accommodating."

Excellent experience, would definitely recommend their services again.

Excellent experience with fast and friendly service from Ralph and Mark.

"Great experience with this company, they provided top-notch supplies for my heating and cooling needs."

Ralph and Vin excel in their field, with exceptional service provided by top-notch team members.

We appreciate the excellent service provided by this company's staff, showcasing their professionalism throughout our experience.

I was impressed with the company's professionalism and courtesy of their staff, who were genuine and fair in their dealings.

They showed great hospitality to a cash-paying customer like myself, making me feel welcome. The team, including Ralph and the warehouse staff, provided top-notch service.

United Supply does a solid job with HVAC solutions - they offer a range of units and parts at competitive prices, making them a viable option for homeowners looking for reliable services.

The delivery area was very cramped and narrow, forcing you to back into it with several obstacles in the way. However, the warehouse staff were friendly and competent. The facility itself felt somewhat disorganized.