HVAC reviews in Clifton, New Jersey
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Recommend without hesitation for excellent service.
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This company is consistently reliable, showing up promptly to address any issues. Their response times are excellent and their prices are very reasonable.
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I rarely leave reviews, but my Goodman central AC unit with Freon R22 was a nightmare to deal with. The air filter was hidden in an unusual spot, so I contacted this HVAC company in Clifton for help. They arrived quickly and found the filter, then inspected the system, discovering several duct leaks that they promptly fixed.
After setting up my Nest thermostat to cooling mode, I was surprised to find the AC running but not cooling. They replaced some parts, and now it's working properly. What struck me is how easily an AC system can become overcharged with Freon - they recommended corrective actions.
As a DIY enthusiast and handyman, I've always known maintenance is crucial, especially for HVAC systems. This experience has reinforced that for me, and I'm extremely happy with the service provided. -
The technician refilled our system with R22 and uncovered hidden problems in the air handlers that were overlooked by others. He completed the work efficiently and left it spotless.
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I had a great experience with this service provider, who helped me get a new freezer installed. Their technician, Zied, was top-notch from start to finish - professional, knowledgeable, and meticulous in his work. He took the time to ensure everything was set up correctly and showed me how to care for it. It's not often you meet someone as reliable and dedicated to doing things right. I'd definitely recommend them for any commercial fridge installation needs.
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They showed up on time, got the job done fast, and did a great job. Extremely satisfied with their service - would definitely use again.
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The home services team did a great job removing the old concrete from my basement sink and fixing the upstairs toilet. However, there were some issues with the washing machine - the drainage tube wasn't properly secured and they forgot to turn on the hot water. My brother, who built his own house, was impressed with the professionalism of the work.
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They showed up right on schedule and got to work quickly. The fix was done swiftly and efficiently, thanks to their professionalism and expertise. Overall, I'm extremely satisfied with the service received.
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They arrived promptly with an estimated timeframe and we booked the job shortly after, which they completed swiftly and to a high standard. Their service was excellent, earning my full endorsement.
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A fantastic experience from start to finish. The pricing was spot on, and what impressed us most was the speed at which they completed the work. We'll be back for future needs.
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Good job, left the place spotless and were pleasant to deal with. Initially expected a pricey bill, but got a fair quote instead. Would definitely suggest this plumbing firm - great value for money and excellent service.
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We had a major sewer issue and they resolved it promptly. Their equipment is top-notch for tackling blockages. Extremely satisfied with the speedy service and professionalism displayed by their team.
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They showed up promptly and were extremely friendly and efficient. The installation met my expectations and exceeded my satisfaction. I would highly recommend their service to anyone in need of HVAC work.
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Gus delivered top-notch service, completing the jobs quickly and doing a great job. His honesty and willingness to help made him stand out. Highly recommended.
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They handled our emergency situation promptly and kindly. The technicians are pleasant and approachable, making the experience comfortable. Good service at a fair price.
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I've had the misfortune of dealing with this company on two separate occasions, and let me tell you, it's been a complete waste of time. The first time I scheduled an appointment for my heater and air conditioning issues in May of 2014, the dispatcher was completely unprofessional. They wouldn't even come to my house without getting $75 out of me just for them to diagnose or repair something.
When they called me on the day before my appointment, they asked a bunch of questions that I didn't know the answers to and then had the nerve to tell me that it would cost me another $75 if they found anything wrong. They basically told me to know more than I do about the condenser units in my new condo because we just moved in.
What really got under my skin was when I asked them why they didn't bring this up on the initial call or before the appointment, and instead of apologizing or showing any gratitude for taking the time to answer their questions, they had the audacity to tell me that I should know more. It's like they're trying to make me feel stupid for calling them in the first place.
The dispatcher clearly has zero integrity and no idea how to handle conflicts, especially when it's their own fault. It's not unreasonable to expect a company to address issues on the initial call or before the appointment, but I guess that's just too much to ask from this bunch.
I've also noticed that other service companies schedule appointments without asking any questions, which is completely normal and professional. What's weird is that this company makes you feel like you're some kind of idiot for not knowing something that they should be aware of in the first place.
And let me tell you, being cursed at by a dispatcher is not a sign of professionalism. It's just plain rude and unprofessional. I wouldn't recommend this company to anyone because they clearly don't know how to do their job right or take care of customers. -
Al did a great job with my blower motor issue on my HVAC system - he showed a lot of expertise. Highly recommend Al, as well as American Way for their service and reliability.
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They came out for my recent garbage disposal installation and leak fix in the basement. Got a call the next morning with a rough timeline, showed up on time and did their job efficiently. Prompt, reliable service.
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This company is top-notch. Their response to our clogged sink was speedy and impressive, thanks to a tech who remained calm and explained everything clearly. The office even checked in afterwards, showing they genuinely care about customer satisfaction.
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I called about my air con not cooling properly, and they sent someone over the next day. The technician, Yassin, did an outstanding job - extremely professional and pleasant to deal with. He took his time to ensure everything was taken care of. Overall, our experience was top-notch, and I'd highly recommend them.
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I needed emergency plumbing services before my trip to Vancouver and the water was flooding everywhere - crawl space, driveway, and shower area. It was a last-minute crisis that required immediate attention. I called them, and they arrived within an hour. They quickly identified the issue, fixed it, and charged a fair price. Given the urgency of the situation, I didn't have time to exchange pleasantries or leave a tip, which is why my review reflects my hectic state.