HVAC reviews in Clifton, New Jersey

They're spot on! Had a leaky water heater in the basement and needed it sorted pronto since I was leaving town for a week. They answered my calls, provided a fair quote, and delivered an excellent service. No complaints here - actually, not my first experience with them either.

They got it right from start to finish - prompt service, a skilled technician who took the time to explain the system, and impressive work overall. Glad I chose this company.

AVOID THIS COMPANY AT ALL COSTS. I hired them to replace a furnace control board, but they didn't have the necessary skills for the job. Instead of ordering parts, they made me wait two days without heat. The technician told me that I needed an entirely new heating system because there was no exact replacement part available. However, he later admitted that the newer control board could be installed by someone with basic knowledge. When I called another company on the same day, they fixed the issue for significantly less - $495 compared to their original estimate of $695. They also honored a lower price they had initially offered, which I couldn't do with this company.

This company is the go-to spot when you need a new water heater. My old unit suddenly stopped working last week with no warning, leaving me without hot water during holiday guest arrivals - a true emergency. They responded promptly within an hour of my call and did a fantastic job installing a new heater and extras. You can depend on them to get the job done right.

Al was fantastic - extremely polite, courteous, and efficient. I had an issue with my gas boiler and called them. He arrived promptly, was great to talk to, and did a thorough job. Prices were fair considering the quality of work done. Highly recommended without hesitation.

They checked our clogged toilet while they were working on it, but ended up finding a bigger issue - a leak in the kitchen that was caused by the bathroom being upstairs. They identified the problem and fixed it. The technicians were friendly, attentive, and reasonably priced. I'm satisfied with their service, which is why I'll likely call them again, though hopefully not needed anytime soon.

This company delivers exceptional service. When my AC broke down during a sweltering summer day, they sent someone over within two hours - impressive speed considering the situation. The technician quickly identified the issue and offered a solution: bypassing the faulty part to avoid costly repairs while ensuring safety wasn't compromised. He thoroughly inspected the system to rule out any other underlying problems and even recommended upgrading our air filter system ourselves. Notably, he took notice of my bare feet in the house and removed his shoes to show consideration for cleanliness. Trustworthy and efficient - I'd definitely hire them again for future HVAC needs.

They're the absolute best - super trustworthy. Had a busted heater, four other companies couldn't figure out the issue, costing me a fortune. But American Way Techs got it right first time around. Clearly know what they're doing. Don't hesitate to use them, you won't be disappointed.

American Way plumbing did an excellent job replacing our old water heater, despite the unit being faulty from the factory. The process took longer than expected, but the technician arrived on a Sunday and resolved the issue quickly and efficiently. I'm extremely satisfied with their service and appreciate the flexibility to accommodate my schedule, even on weekends. Their professionalism and work ethic have earned me a high level of trust.

Avoid using this company altogether. They botched a simple kitchen faucet repair, leaving it still leaking after their visit. When you asked them to return and fix it properly, they refused. The plumber who handled the initial job claimed they didn't owe it to come back. I even spoke with management, but they were rude and unhelpful. The only cost was $150 for a subpar service – not worth it.

I reached out to several companies first. Only these ones replied promptly. They were excellent - showing up quickly to assess my clogged HVAC filter and faulty garbage disposal. The work was done efficiently, and everything's now running smoothly. For the quality of service, I paid a reasonable price. If you need reliable help with household issues, I'd definitely suggest them.

Our main line was clogged, making basic tasks impossible until they arrived. It took a bit over an hour to resolve the issue. The price was fair considering the time taken. Overall, the service was efficient and friendly. We'll likely call them again if we encounter similar problems in the future.

Avoid this company at all costs. I called them for an estimate on replacing a water heater, but was met with hostility and condescension. The person on the phone seemed to assume I had extensive knowledge about my current water heater, which made me wonder if they'd actually help anyone who didn't know that much. To be honest, I might have been able to fix it myself if I had known what they were looking for.

When the owner responded, it became clear that my initial experience was not an isolated incident. The person I spoke to was rude and refused to provide any estimates or information without a ton of specific details about my boiler. I ended up seeking help from another plumber who provided a great estimate and didn't require all that detail. It's frustrating that your business seems more interested in intimidating potential customers than treating them with respect.

I recently renovated my bathroom, which included replacing the tub/shower plumbing to accommodate a new shower valve. The job had already required me to remove drywall, so that was out of their hands. Two plumbers from this company arrived on site to cut out the old pipes and install the new ones and valve. They did an excellent job, but I'm the one who spent months finishing the remodel. After the shower enclosure was complete, they returned at no additional cost to put in the shower head and trim. Everything looked great. I'm extremely satisfied with their work and would definitely use them again if needed. Having a reliable company for this type of project is crucial, which is why I'll stick with American Way plumbing going forward.

We hired this plumber because our shower wasn't getting hot, so we assumed the water heater was on its way out. We were considering replacing it with a tankless unit since many people are making the switch. The technician listened to our concerns and advised against buying a new heater right away. He came back to assess the issue and confirmed that the existing heater could be fixed. His honesty put us at ease, and we appreciate his straightforward approach.

Avoid this company like the plague. My experience with their plumbing services was a disaster from start to finish. The plumber they sent, who claimed to be one of the owners, seemed completely lost when it came to setting up my existing dishwasher. He assured me he could handle the installation and replacement, but I ended up paying $325 for nothing. After the job was supposedly complete, my new dishwasher started malfunctioning - it wouldn't drain. When I called the main number to report the issue, the customer service representative acted like maybe it wasn't supposed to work that way. If I needed further assistance, they would charge me again, claiming it was an installation problem. I strongly disagreed and the conversation took a turn for the worse when he became aggressive and hostile over the phone. I will not be using them again under any circumstances.

I had a persistent issue with whistling noise coming from my toilet, which was initially addressed by repairman Richard. He conducted a thorough inspection and provided a detailed report along with some repair plans. However, when I requested a re-inspection to fix the problem, the next technician showed no knowledge of the original issue and seemed uninterested in resolving it further. He assured me there were no more problems, but I'm left wondering why the job wasn't taken over by someone familiar with Richard's work. Unfortunately, this lack of continuity has led me to lose confidence in the company and I won't be ordering any additional services from them.

I've had a fantastic experience with this plumbing service - they're spot on when it comes to reliability and customer care. Adam is fantastic, super nice, knowledgeable, and genuinely looks out for his customers. The prices are more than fair and transparent about costs. What's really impressive is that they've come back multiple times to fix issues related to previous repairs without charging extra. It's clear they put their customers first and deliver high-quality work. I'm thoroughly impressed with the whole package, trust them completely, and will continue to use their services for all my plumbing needs.

I've had an outstanding experience with American Way HVAC. Their speedy and trustworthy service has consistently blown me away. Not only do they offer fair prices, but their in-depth knowledge of my heating system and boiler is unmatched, keeping us cozy all year round. As a loyal customer for over 5 years, I'm convinced they're the top dogs in the industry. I highly recommend them to anyone needing top-notch HVAC support. Owner Al is a committed professional with an unwavering commitment to delivering exceptional service and expertise. His dedication has earned my heartfelt gratitude – thank you for exceeding expectations!

I called late one evening and was impressed by their prompt response. They fit me in for an early morning appointment and got my heating working again swiftly.

I'm extremely satisfied with these professionals. Six years ago, they fixed my faulty gas boiler, saving me a substantial amount of money from replacing it - the original estimate was $25,000 but they did it for just $900. Most recently, they inspected the system again and assured me that it's in working order and will pass the co-inspection with flying colours. Their honesty and expertise have earned my eternal gratitude; I highly recommend them to anyone in need of reliable home services.