HVAC reviews in Fairfield, New Jersey
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J & M handled our conversion from oil to gas efficiently, covering everything from permit acquisition to burner installation. Their expertise is impressive, and they took extra steps to ensure customer satisfaction. The service was thorough and well-executed, with no room for error. We're confident in their ability to maintain the system throughout the year.
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I rely on J&M for routine upkeep. They visit twice a year to service my heating in autumn and cooling in spring. The staff is reliable and does a solid job. Today, I had maintenance scheduled but discovered my AC wasn't functioning. Technician Jhon arrived promptly and efficiently diagnosed the problem, providing excellent service with professionalism and courtesy.
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We had a major issue with our boiler installation after another contractor botched it. Fortunately, J&M stepped in to fix the mess. Their technicians were knowledgeable and professional, which was reassuring. Mike on the business side was extremely helpful and responsive, working through all the problems that arose from the initial installation. We're glad we chose J&M - their work was reliable and efficient.
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I needed assistance with my air conditioning unit in a hurry, as a heat wave hit overnight. I called J & M at first light and their technician, Mo, arrived within 90 minutes. He presented the repair options and costs clearly, taking into account the older unit's discontinued materials. Considering these factors, the price seemed reasonable. The work was done promptly, and my system is now running smoothly again. I appreciate John, Mike, and Mo for getting me back on track so quickly - their service exceeded my expectations!
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J&M did a top-notch job with spring maintenance on my air conditioning units. The technician was super knowledgeable and transparent about the work, explaining every issue and cost upfront so I wasn't caught off guard. Their club membership program is also a fantastic value.
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The customer received top-notch service from the home services business. Two skilled technicians arrived promptly, demonstrated expertise, and effectively resolved the issue without delay. Their professionalism, clarity, and courtesy impressed the customer thoroughly.
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The tech from J&M Heating and Cooling showed up to diagnose our HVAC issues and gave us two detailed quotes the next morning. They answered all 100 of my questions professionally and clearly, which was reassuring.
My wife and I paid a deposit for the work, and we were pleased with the competitive quote they provided. The president suggested going with the cheaper option, but it turned out to be the best solution.
The installation took about 1.5 days, and the three technicians did a great job. They covered all surfaces with drop cloths and kept the house spotless throughout the process. The final result is impressive - our system works flawlessly.
I'd definitely recommend J&M to my friends or suggest they get a quote from them. -
Danny was excellent, providing clear explanations of his work. He prioritized completing the task on schedule, knowing our shop's opening date was imminent. His professionalism earned him a top-notch rating from me.
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Terrible experience with this company. They ripped me off, charging $676 just to confirm I had a leak in my AC unit - something I already knew about. To make matters worse, they left the unit dismantled, hoping I'd take their offer to replace it. Luckily, I found a cheaper alternative from another reputable team that delivered top-notch work for 35% less than their outrageous price.
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I've used this company before for routine A/C maintenance, and it's a good thing I do since they're reliable. Recently, I was impressed by one of their technicians who came to my place. He showed up on time, treated my home with respect, and took the time to diagnose the problem with my units. What stood out was his thoughtful approach - he didn't just fix the issue, but also explained the options available and the pros and cons of each. I never felt like I was being upsold or pushed into a solution; instead, he presented creative solutions that catered to my system's needs. His professionalism and courtesy are top-notch, and it's clear why J&M has a good reputation.
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Had an outstanding experience with this service provider. They demonstrate genuine interest in their work, are punctual and maintain a high level of cleanliness throughout the job. The installation of our second-floor air conditioning system was done to a very high standard. Pricing was spot on and I'd be happy to use them again for our first-floor replacement when needed - likely within the next few months.
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The technicians showed a professional touch by wearing boots at all times during the visit, greatly increasing my comfort level.
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J&M Cooling and Heating installed central air conditioning on my second floor. Their team did an impressive job, showcasing exceptional qualifications and courtesy. Given my old house's plaster walls and ceilings, it was a challenge to keep dust at bay. However, they left no evidence of their work each day. Running lines from the condenser to the air handler in the attic was particularly well done. I'm confident in their abilities and would not hesitate to use them again.
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We had some baseboard heaters that weren't working, but Dan figured out the issue right away on his initial visit. He brought a replacement part, which was hard to find due to our older system, and installed it quickly and correctly. This company always does a great job with high-quality service.
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We had an issue with our heating system and called in J & M Cooling and Heating. They responded promptly and professionally, sending their technician Dan out on short notice. The repair was completed quickly and efficiently, restoring heat to our home. For a reliable cooling and heating service, we recommend J & M - they delivered.
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Great service from this company, they're really nice people. They actually follow through on their commitments, which is more than I can say for some others. Dan was very knowledgeable and upfront with me, explaining the basics of my central air unit since I'm new to it. I'll definitely be using them again for all my HVAC needs.
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We had some minor heating problems. Sandi sent someone over right away and they fixed it fast. Good job!
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They responded promptly and got my heating fixed fast - thanks.
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I had a smooth experience with this home services company. The staff was extremely helpful and courteous, from the receptionist to the installation team. I received a prompt quote and they got to work on installing my new unit in record time. Everything went smoothly and efficiently.
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J&M has consistently delivered top-notch service, meeting our expectations as always. The technicians recently cleaned our ducts and dryer vents, demonstrating exceptional professionalism and a clear understanding of their tasks. The finished job was spotless, and we're thoroughly satisfied with the outcome.
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The service team was friendly and helpful, answering all my questions promptly. The technicians were tidy and organized, delivering a high-quality repair that met our expectations.