HVAC reviews in Fairfield, New Jersey

I needed a new heating system and Joe from the company took care of it. He arrived, assessed the situation, and provided clear advice on my options. He was straightforward and didn't push anything I wasn't interested in. His professionalism impressed me, and I'll likely use them again for future plumbing needs.

I had an issue with my furnace in the morning, called Air Crew at 6:30 AM. Within 45 minutes, technician Joe arrived to assess the problem. He ran diagnostic tests, identified the need for a new control board, and promised to order and install it ASAP. Joe returned around noon to replace the faulty part, ensuring I didn't lose heat that day. His professionalism and prompt service were impressive.

I'm extremely satisfied with the service I received from this company. On one of the hottest days, my air conditioner failed to function, leaving my home at an unbearable 86 degrees inside. Luckily, I had found this company through great reviews and was able to get them on the scene within an hour. The technician is very knowledgeable and efficiently fixed the issue quickly. He took the time to answer all my questions about other problems I'm experiencing, being kind and helpful without rushing off.

What impressed me most was his approach - unlike some other companies that try to sell you unnecessary work or new units when something breaks, this company takes a genuine interest in resolving your issues honestly and transparently. The owner, Joe, is also a genuinely nice guy who clearly values customer satisfaction.

I recently had my AC unit serviced by Joe at AirCrew, who replaced the old system two years ago. I'd previously been let down by another company, which failed to keep scheduled appointments or made excuses for not showing up. Frustrated with their lack of reliability, I reached out to AirCrew and was pleased to get an appointment on short notice. Joe arrived promptly and walked me through the maintenance process, making sure everything ran smoothly. He even replaced the air filter, which is a difficult task for me due to my mobility issues. Overall, I'm impressed with AirCrew's professionalism and attention to detail - they're a reliable company you can count on.

Joe, the owner, consistently delivers reliable and expert service. He's upfront about his work and keeps customers informed. What sets him apart is his unwavering commitment to customer satisfaction and genuine integrity. His recommendations are always in your best interest - a refreshing change from what you often see. With Joe's team handling HVAC needs, you can expect top-notch care and trustworthy guidance.

I'm thoroughly impressed with the service I received from Joe. He was incredibly knowledgeable, offered clear explanations, and demonstrated integrity throughout our interaction. I'll definitely be using him again in the future for all my heating and cooling needs.

I had two issues at my house that Air Crew tackled, including a pot filler that was on its last leg and could've caused a flood if it fell. I replaced the old one with a new one, but Air Crew's Joe made short work of it by using the old unit instead. The installation guy had missed screwing into the wall, so it was a loose fit, but Joe took his time to get all screws in place, even having to drill through the backsplash. He also fixed a leak under my bathroom sink, correcting some issues with PVC pipes that were installed incorrectly - he redid them correctly. Joe explains what he's doing as he goes along and is fairly priced. I'm looking forward to using him again next month for A/C maintenance.

Joe is without a doubt the best technician I've had - honest and reliable. My heater just stopped working on January 7th, and after a long story with PSE&G, I found this company at 6am on January 8th in frustration. Joe arrived around 8:30am and diagnosed the issue as a faulty pressure switch that needed to be replaced. However, due to my old unit's age, he also identified a few more components that required swapping out.

Despite the complexity of the job, Joe worked efficiently, clearly explaining what was happening, why it needed fixing, and what parts were being replaced. His pricing seemed reasonable for the work done. I appreciate his straightforward approach, speed, and professionalism. Given my positive experience, I'll definitely be reaching out to him again in the future. He's a 10/10 recommendation - hands down, Joe is the best technician I've worked with.

I had great service from Air Crew, calling them late at night and getting a technician there within 45 minutes. The job is done and my house feels noticeably cooler. One technician stood out, displaying excellent customer care - Joe was particularly attentive to ensuring everything worked properly before leaving.

Highly recommended company - professional and courteous staff, transparent communication, prompt repair with excellent workmanship. Highly satisfied customer.

AirCrew exceeded my expectations. They responded promptly to an emergency AC system failure, getting me back up and running quickly. Given that my old system was nearly 20 years old, I appreciated the thorough assessment of whether it could be repaired before replacing it. The technician's expertise, courtesy, and professionalism were impressive. I'm grateful for their care and would not hesitate to hire them again. Their attention to detail and willingness to consider repair options made all the difference.

I had a broken radiator with banging pipes and a strange-sounding boiler. I called Air Crew, recommended by my sister who's used them before, and Joe showed up promptly. He was extremely knowledgeable, truthful, and kept me informed about what he was doing. His work was efficient and at a fair price. On a bitterly cold Sunday, he arrived quickly to fix the issue, which is more than I expected from some companies. I'm thankful for his professionalism and reliability.

I reached out to Air Crew on a Sunday for a repair and received a prompt response. The next day, they arrived promptly and got straight to work. The technician worked efficiently to resolve the issue, left the area tidy, and completed the job flawlessly. Overall, I'm extremely satisfied with their service and wholeheartedly endorse them.

The hot water heater gave out unexpectedly. I reached out to Joe at odd hours that night. The following morning, he arrived promptly with a new Bradford-White unit, which was easily installed without issue. A commendable service.

Aircrew showed up to inspect my HVAC blower, then gave me a quote for the blower and motor separately. While repairing the unit, they discovered that the motor had been recently replaced (so it didn't need replacing) - which saved me money. The technician was upfront with pricing and services, making Joe a reliable choice for heating and cooling work. Overall, I'm pleased with the service and would definitely recommend Aircrew to others.

The air crew did an excellent job in addressing our urgent issue. They responded promptly, arriving within two hours of our initial call. The technician's work met our complete satisfaction. He was highly professional, courteous, and polite throughout the process. What initially seemed like a complex task was successfully resolved at a fair price. We're extremely grateful for Joe's assistance and appreciate the quality service he provided.

Aircrew installed my new boiler about two months ago and had a fantastic experience. The team, led by Joe, provided a fair price upfront and were able to fit me in quickly. When I recently reported a noise coming from the boiler, Joe came out on the same day to investigate - turned out to be nothing. Their service is excellent and I'd highly recommend them for heating and cooling needs.

I needed urgent help on a Friday night and reached out to Air Crew. Joe picked up the call and arrived in under 30 minutes. Despite an initial issue, he identified a new problem and fixed it without breaking the bank. He's now our top choice - thanks Joe for saving the day!

I was thoroughly impressed with Joe and his team's service. From boiler assessment to removal and replacement, they were friendly, prompt, and tidy. The work was of high quality and reasonably priced - a great value. Working with an honest and straightforward professional was a pleasure. Timely execution is especially welcome given the upcoming winter weather. I highly recommend them without reservation.

Here's a rewritten version of the review:

Had a hose leak in the kitchen that suddenly stopped working at night. I called Joe from Air Crew, who arrived just minutes later, fixed it immediately, and will always be there for emergencies no matter what time of day. He's been handling our plumbing issues for years now, consistently doing good work at a fair price. This guy is top-notch - highly recommended!

Joe from Air Crew Heating and Cooling was straightforward and reliable. He found a closed damper in our basement ductwork clogging airflow to the upstairs rooms, and also gave our backyard condenser unit a thorough cleaning after years of grime buildup. The result is an instant improvement in comfort throughout the house - no costly repairs or replacements needed.