Reviews of local pros in Hackensack, New Jersey

4.7 based on 1593 reviews Back to the listing
    5

    I'm thoroughly pleased with the team from this home services business. They arrived promptly, were extremely courteous, and displayed thorough expertise. Each component of my heating system was meticulously examined and ensured to be functioning optimally prior to their departure. Exceptional customer care is undoubtedly provided here; I highly endorse them.

    5

    Great service all around. In freezing temps, they sprang into action, replacing my furnace's faulty blower motor promptly. Their technician arrived on schedule, was extremely polite and efficient, and got the job done swiftly. Thanks for a seamless experience - I'm grateful for their prompt attention to my heating needs.

    5

    We had a major tub clog causing our whole bathroom to back up. The team arrived the next day, which was impressive. Their technician, Eli, got straight to work, finding the source of the issue and fixing it efficiently. Excellent service - would definitely recommend.

    5

    Bruno Martins did a superb job - you can tell he's got it down pat. I'm thoroughly impressed, his professionalism shines through. He worked efficiently and left everything spotless. A top-notch worker, no question. I'd highly recommend him and this company to anyone. First rate plumbing and heating is the way to go. They fit me in at 8 AM sharp and Bruno arrived right on time. Great value for money too - I'm delighted with the work completed today.

    5

    We rent an older home that needs regular maintenance. The team works well with us as tenants, keeping the landlord informed along the way. Eli is usually on hand to assist - he's very friendly and explains the work being done, giving options when needed. He's patient while we coordinate with our landlord, which makes everything run smoothly and efficiently. We're glad we found a reliable service like this in Metuchen NJ.

    5

    I ditched my old provider for 1st Choice and it's been a breeze. Booking the appointment was straightforward, although we did have to wait for a replacement part, another issue cropped up. When our tech, Angel, returned to tackle the original problem, he quickly pinpointed the new issue and fixed it. Angel was top-notch - friendly, knowledgeable, and had all the necessary parts with him. The whole experience was fantastic, thanks to Angel's professionalism and 1st Choice's reliability.

    5

    This company has had excellent service for over a decade, consistently delivering professionalism and expertise through their staff. The current plumber, Mike, stood out due to his thorough explanations and attention to detail, making him very knowledgeable. He put me at ease with his clear communication and took the time to address all my concerns. I've been satisfied with First Choice's service for years and appreciate the extra effort made by Mike.

    5

    Just as expected, our heating system broke down during the impending cold snap. Fortunately, First Choice arrived promptly to sort out the problem. Their technician discovered that the old furnace had been neglected over the summer and was rendered useless by damaged pipes and tubes. The new installation is a welcome upgrade - sleek and efficient. Although the job took some time to complete, the First Choice team showed great professionalism and courtesy throughout.

    5

    I recently hired First Choice Plumbing, Heating, Air Conditioning & Electrical and had a very positive experience. Their technician arrived promptly and delivered exceptional work. He conducted a thorough inspection, explained the issues clearly, and ensured every problem was resolved to my satisfaction. I appreciated his attention to detail and commitment to quality. The service provider was professional, knowledgeable, and dependable. I would highly recommend this company, particularly their technician, for reliable and top-notch service.

    5

    I recently had a mini-split installed with this company, and it was a great experience overall. The team arrived promptly and were very assistive in navigating the permitting process - unfortunately, Jersey City took its time approving it. They kept me updated over several months to ensure everything stayed on track.

    The installation itself was done by Armando, who did an exceptional job. He showed up on schedule, worked efficiently, and explained the system clearly both before and after the installation to make sure I understood how it works. Plus, he's a genuinely pleasant guy to talk to.

    I'd highly recommend this company for its skilled work, professionalism, and excellent customer service - especially Armando.

    5

    Angel is hands down the best service tech I've worked with - incredibly knowledgeable and refreshingly honest too. He's a true professional, and I'll never hesitate to call him again for any future HVAC or plumbing work. If I could, I'd give him a perfect score - he truly exceeds expectations in every way.

    5

    I highly recommend this service provider. They displayed unwavering integrity, possessing a deep understanding of home heating systems. Their communication was transparent and accessible, addressing all my concerns without attempting to push unnecessary upgrades. Trusting expertise is rare, but I felt unshakeable confidence in their capabilities. If you require someone dependable and well-versed in heating systems, they're the go-to professional.

    5

    Jordan fixed a leaky toilet shut off valve and supply line, saving me from a bigger mess. He showed up promptly, got the job done quickly, and did it right. No corners cut or shortcuts taken - just solid workmanship and attention to detail. His clear explanations and friendly demeanor put me at ease throughout the process. My issues are resolved, and I'm grateful for his professionalism.

    5

    Angel and Geo showed up right on time. Their expertise was impressive, and they had a friendly demeanor. They swiftly identified the issue and presented alternatives. By isolating the leaky pipe, they managed to cut costs. The team demonstrated respect for the property and left it spotless. I'd wholeheartedly endorse their services. The person handling my appointment scheduling handled everything efficiently, fitting me into their schedule perfectly.

    5

    I've relied on First Choice for years, consistently impressed by their professionalism and transparent pricing. Recently, they installed a new furnace and did it efficiently - the installers were respectful and took care to keep my home clean. I've already recommended them to numerous friends, who have also been satisfied with their service and attention to detail. Their work speaks for itself, making me confident in recommending First Choice without hesitation.

    5

    Ed Larrapino praised the owner of First Choice, stating they did an outstanding job at Brookside Condo in Iselin. After 39 years in construction and real estate services, he's seen many HVAC technicians, but this one stood out.

    As President of Brookside Condo Association, Ed had to ensure heat and hot water were provided to all 48 residents by October 15th. First Choice completed the task on time, thanks to a dedicated team led by Michael Flynn. Flynn's expertise in managing the project with eight workers daily for two weeks was impressive.

    Ed highly recommends First Choice for HVAC services in residential and commercial properties. He notes that Eddy Larrapino will work closely with clients to guarantee their satisfaction with the work done.

    5

    They did a great job fixing my 17-year-old furnace, which broke down and left me without heat for six days. After meeting with reps from three companies, First Choice stood out from the start. They upgraded both the boiler and furnace to handle new zones that had been added.

    When Mike Flynn, the technician, came in, he figured out why the radiators weren't working properly - it was because the thermostat was in direct sunlight. He moved the thermostat, bled and balanced the radiators, and installed a new section of baseboard in the master bedroom.

    For the first time in 32 years, my home is consistently warm. The installation team did an amazing job, leaving everything spotless. I'm extremely satisfied with their work. I'm now getting quotes for a new AC system and some electrical work this week. First Choice does it all, and I feel lucky to have found them.

    5

    This company met our expectations for service.

    5

    I'm a long-time customer and I love this company - they consistently do top-notch work at my place and I've never had any problems with them.

    1

    I recently had a disastrous experience with Sears' AC technicians. The visit was a mess from start to finish. The technician left my attic lights on, scattered my garden hose all over the yard, and then had the nerve to tell me I should clean my air conditioning unit myself. When I pointed out that this was supposed to be their responsibility, he claimed it was just about diagnosis.

    Things only got worse when I spoke with customer service, who listed a long list of maintenance tasks that were not even attempted by the technician. And to top it all off, I was informed that I'd have to pay extra for a follow-up visit to get the job done properly - on top of the $140 I already shelled out for nothing. Avoid Sears at all costs.

    5

    I'd definitely suggest hiring Prestige Air - they're genuine and deliver quality work.