Reviews of local pros in Hackensack, New Jersey

Magic Air stands head and shoulders above the rest - a true standout in their field. The service provided is impeccable, courtesy of a consummate professional who consistently delivers high-quality results on time. Prices are spot-on too. If you're looking for reliable expertise, look no further than Magic Air.

Extremely poor experience with your company, which took advantage of my elderly mother by claiming a valve couldn't be fixed and trying to sell her a new one at inflated prices. Fortunately, she found a reliable alternative that completed the job in 15 minutes for a fraction of the cost. Your unprofessional tactics, including hanging up on her when confronted, are shameful. We were initially misled into recommending your services, but our trust has been shattered by this incident.

Joe Columbo from Duct Mate fixed our AC and did an excellent job. He demonstrated expertise and speed, making sure everything was clear. His friendly demeanor made the experience even more pleasant. We've had two instances of servicing with Duct Mate now and we're thoroughly satisfied. The team's professionalism is unmatched. Pat in the office is also very impressive. We wholeheartedly endorse their services.

I just wanted to add that Seth recently serviced our AC, and he was outstanding. He quickly identified the issue, fixed it, and provided a clear explanation of how to use the new thermostat. His expertise and courtesy are truly exceptional. Duct Mate continues to deliver top-notch service, which is reassuring.

Joe and his crew from Duct Mate installed a brand-new HVAC unit with entirely new ductwork, delivering exceptional results. The team was outstanding - friendly, knowledgeable, and reliable. They arrived on time, maintained a spotless workspace, and kept me informed throughout the process. Their professionalism is top-notch; I wholeheartedly endorse Duct Mate for all your heating/cooling needs.

Everyone I worked with at this company is highly competent and genuinely cares about their work.

We owe a huge debt of thanks to Ductmate for saving the day! A sudden burst pipe in the dead of winter left us without heat or hot water, rendering our entire system useless. The owner arrived promptly the next morning, assessed the damage, and got to work right away. He fixed the issue with lightning speed and efficiency. We're forever grateful for Ductmate's top-notch service and professionalism - they've earned our complete trust and loyalty.

We've had a long-standing relationship with Duct Mate, exceeding 20 years. Joe and his team consistently demonstrate expertise, professionalism, and responsiveness. They're a pleasure to deal with, offering fair and competitive pricing without compromising on quality. We have complete confidence in their work, knowing it's done correctly from the start.

Jason D. and his team exceeded expectations at my place today. The office is also super responsive, thanks to Pat - always friendly and assistive. I'd highly recommend Duct Mate Inc and their whole crew!

Joe is an exceptional professional with impeccable courtesy, demonstrating extensive knowledge and experience. He consistently exceeds expectations by addressing concerns thoroughly. The team at DuctMate installed my old furnace/AC, delivering outstanding results. Every employee is remarkably professional, clearly explaining their work. Their reputation backs up the 5-star rating - trust them for your HVAC needs.

This tech was top-notch - friendly and knowledgeable from start to finish. Took the time to break down complex systems, offering useful tips. Highly recommend this guy and the service he provides.

Duct Mate is top-notch - we needed them ASAP after bringing home our new baby. We discovered the heat wasn't working when we got back from the hospital. Joe arrived within an hour to fix the problem. He was prompt, efficient, and explained what was wrong with the system, which turned out to be a wiring issue, not the unit itself.

They seemed friendly over the phone when setting up our appointment. The technician showed up on schedule and wore booties in our home as promised. He walked us through what he'd done with the heating system. Update - the spring tune-up revealed a couple of issues, but no pressure was applied to fix them immediately. I got my options explained and could choose how to proceed, even since we have their service plan which gave me a discount.

Duct Mate is a top-notch service provider that executed the job flawlessly. Technician Seth demonstrated exceptional expertise and completed the repair with outstanding results.

The team arrived promptly, led by Joe Jr., who efficiently walked us through our options. The subsequent crew - Jason and Drew - proved exceptional in their work, demonstrating impressive attention to detail and professionalism. Their courteous demeanor and commitment to customer service left a lasting impression. Following up on our installation was Joe Sr., ensuring everything ran smoothly. Our interactions with Brian and Patty in the back office were seamless and informative. Overall, this company's dedication to quality and customer satisfaction has won me over, making them my go-to for future needs.

I've had my existing HVAC system serviced by Duct Mate, Inc. for the first time since it was installed years ago from another company. They exceeded my expectations. The technician, Seth, was outstanding - courteous, efficient, and meticulous. He took care to protect my floors with booties before entering my home, ensuring no mess or damage. He thoroughly cleaned out old filters and debris, disposing of them properly in my trash cans. His explanations helped me better understand how the system works, giving me confidence that it's running at peak performance for the winter months. What really put him over the top was taking a moment to interact with my dog, Millie - genuinely showing affection. I'm thoroughly satisfied with the service and wholeheartedly recommend Duct Mate, Inc. to anyone in need of HVAC maintenance.

Anthony arrived right on schedule, demonstrating respect for our home by carefully testing each unit and explaining the functions of my remotes. His professionalism was impressive, and he offered valuable insights into additional services that might be needed. Overall, I appreciated his courtesy and expertise, making the experience genuinely pleasant.

I used Ductmate for a diagnostic service and it went smoothly. The staff at the front desk were polished, providing clear explanations of what would happen next. The tech, Joseph, was spot on - very knowledgeable and kept me updated every step of the way. I trust Ductmate to do a job right and look forward to using their services again.

Joe's team did a great job replacing my water heater - they fit me in on short notice and still managed to be courteous and tidy. Overall, I'm impressed with their professionalism and would certainly hire them again.

Joe is a standout - he saved us from a cooling system meltdown on short notice. Extremely pleasant and knowledgeable, Joe handled the emergency with ease. Highly reliable and trustworthy, we'd hire him again without hesitation.

This company is top-notch and I wouldn't consider anyone else for my home services needs. The staff, from the technicians to the office team, are all exceptional. No issues whatsoever - highly recommend without hesitation.

Our house recently underwent a major renovation. Initially, Duct Mate was hired to install new AC ducts, vents, and returns for the kitchen/family room and addition off the kitchen. However, upon completion, it became clear that much of our existing infrastructure had been damaged during construction and wouldn't function afterwards.

Despite this unexpected setback, Joe and his team worked efficiently to assess and repair the damage, ensuring our air conditioning system was operational before the hot summer months arrived. Their professionalism, work ethic, and expertise are truly impressive. We wholeheartedly endorse Duct Mate for their exceptional service.