Reviews of local pros in Hackensack, New Jersey

I recently hired Duct Mate for the first time and had a fantastic experience. The staff were extremely welcoming and knowledgeable, delivering top-notch customer service. Technician Joseph swiftly diagnosed my heating issue and installed the replacement part efficiently once it arrived. I'd highly recommend Duct Mate without hesitation.

Duct Mate arrived promptly and efficiently. Their technician was courteous and showed expertise. His job was detailed and thorough, with clear explanations of the issue and fixes. As before, Duct Mate has demonstrated its reliability and professionalism. I wholeheartedly endorse this service.

Duct Mate has consistently delivered high-quality service with a personal touch. As a long-time customer, I appreciate their reliability, professionalism, and trustworthiness. The family-run business prides itself on prompt arrival times and expertise. The team's courtesy is evident in every interaction, making me confident in their abilities.

I recently switched from my old HVAC provider and found Duct Mate - couldn't be more pleased with the experience. Good customer service at a fair cost.

The Duct Mate team delivered exceptional service - professional, knowledgeable, and courteous. The installation of our new A/C system was hassle-free thanks to their expertise.

This company shines from the initial phone call all the way through the tech visit. Everyone is helpful and patient, never getting annoyed at a simple question. The staff has an amazing attitude towards their job and customers alike. Anthony, the technician, did an excellent deep clean of my HVAC unit, offered great recommendations, and was incredibly respectful and pleasant. His demeanor put me at ease, making me glad someone referred me to them.

Ductmate did a great job installing a Mitsubishi split system at my place. Joe came out to assess the job and got involved in the installation. The rest of the crew were top-notch - always clean, respectful, and made sure everything was done right. I'd highly recommend them for new installations and maintenance services to anyone.

Duct Mate's operation shines through in every aspect. Our recent furnace servicing left a lasting impression thanks to technician Anthony, who demonstrated exceptional professionalism, thoroughness, and clarity. The installation of the new furnace was also flawless, mirroring our previous Duct Mate experience. Their work is meticulous, tidy, and spotless. Without hesitation, I highly recommend this company.

Always a positive experience here. The team is always great to work with, from scheduling to the actual service. This visit had Anthony as my tech, who took the time to explain his work and the issues he found. His professionalism and helpfulness made a big difference. Thanks again to Duct Mate for another excellent interaction.

I had my AC inspected and evaluated - the service concluded that repairing the existing unit wouldn't be cost-effective. I concur with this assessment. It was suggested to replace it with a significantly cheaper mobile option, which I'll consider.

Seth, the technician, did an excellent job. He demonstrated in-depth knowledge, worked efficiently, and resolved the problem effectively. The price was reasonable and justified the investment. Overall, I'm pleased with the service and would definitely recommend it.

We had the pleasure of having Anthony Cruz from this home services business diagnose and fix our HVAC system. He was very thorough and explained every step he'd take, then went through a series of tests to confirm the issue was resolved. We can't recommend them highly enough - they exceeded our expectations in every way.

The team exceeded expectations with their new HVAC installation. They were incredibly professional, knowledgeable, and attentive, taking the time to explain every detail. The work was done in a tidy and respectful manner, leaving a positive impression from start to finish.

Anthony and Amari did a fantastic repair on my heater during one of the coldest winters in recent memory, got it done quickly and thoroughly cleaned out the inside of the unit. I'm extremely satisfied with their work.

We were lucky to have made it through the last cooling season without major issues with our 17-year-old central AC. The air handler was leaking into the pan enough to shut off the system, and we had tried fixing it with another company's help twice before that. When Duct Mate stepped in, they fixed the problem in about an hour with their technician, Anthony and his helper.

It turned out that air was getting sucked into the air handler from unused drain ports on the unit, which weren't properly sealed. They also checked the outdoor compressor pressure and found it to be low - likely due to some freezing of the evaporator coil, making the issue worse. To fix this, they recharged the system and did a coil cleaning.

A week after the work was done, everything is running fine again, and the pan under the air handler is bone dry for the first time in years! We're hopeful that our system will last another few years before needing replacement, but if we do need new equipment, Duct Mate's expertise won't be far behind. Thanks to Anthony for his great service.

As a first-time homeowner, I was in need of HVAC repair and had no idea what was wrong. Luckily, Duct Mate came highly recommended and proved it by being transparent about every step of the process. Their team took the time to explain everything thoroughly, without taking advantage of my lack of knowledge. They were patient and fair, which is why I'll definitely be returning to them - if you're in the area, they're worth considering.

Their service was top-notch from start to finish. The team showed impeccable professionalism, demonstrating a deep understanding of their work and a genuine commitment to customer satisfaction. Every aspect of the job was handled with care, from arrival time to explanation of each step. They treated our property with respect and went above and beyond to ensure everything was working as it should.

What stood out most was the attention to detail and dedication to getting the job done right. The impact on our home's comfort level was almost immediate, and we're now enjoying a flawless system. Beyond that, they provided valuable maintenance tips to help us maintain its performance over time. It's not often you come across a company that prioritizes both quality of work and customer satisfaction as much as this one. They far exceeded expectations, and I'll definitely be recommending them to others.

Had a leaky boiler and needed repairs. Been working with Ductmate for years. Anthony showed up on time, did the job correctly and was pleasant to talk to. He explained everything clearly and answered all my queries, thanks for the good service.

Been a loyal customer for well over a decade, getting my heating system serviced from this team consistently. The crew, led by Joe Sr and Jr, along with Pat and others on staff, deliver top-notch work at reasonable rates.

Joe was top-notch to deal with. He came across as knowledgeable, friendly, and on time. What really impressed me was his willingness to tailor the solution to my specific needs and budget.

I'm looking forward to getting a solid estimate and moving forward with this company. Their work in my home was exceptional. Many HVAC firms have been hesitant to take on jobs like mine due to the tiny space available for ducts.

In contrast, Duct Mate adapted their approach to suit my unique situation, making efficient use of existing resources without breaking the bank or rushing through the installation. I highly recommend them.

We've worked with DuctMate for five years now, consistently relying on them to deliver quality work quickly. Their staff is highly professional and courteous - a rare find in our experience. I'd definitely suggest them for any HVAC requirements.

I recently had Anthony and Shavon visit my home for seasonal boiler maintenance, and I couldn't be more impressed with the service. Their professionalism was top-notch, and they made me feel at ease throughout the process. What really stood out was how welcoming they were to my questions and concerns, taking the time to explain things in a way that was easy to understand. It's clear they're dedicated to their work, and I'm grateful for their expertise.