Reviews of local pros in Hackensack, New Jersey

4.7 based on 1593 reviews Back to the listing
    5

    Duct Mate exceeded our expectations. We recently moved into a new home and hired them for AC installation and furnace replacement. The team delivered top-notch service, consistently demonstrating reliability, professionalism, and open communication throughout the project. Their attention to detail was impressive, and we appreciated daily updates via phone calls. Overall, their work is exceptional – no hesitation in recommending Duct Mate to anyone who needs similar services.

    5

    I've never needed HVAC service before, but I'm glad I chose Duct Mate. Their technician, Joseph Jr, far exceeded my expectations - he showed up on the same day I called. The issue with our external unit and circuit breaker was resolved, and everything was left in excellent condition. What impressed me most was that there were multiple items checked off that I wasn't even aware of, which they took care of for us.

    5

    Ductmate is incredibly impressive. I wouldn't hesitate to endorse them wholeheartedly. From start to finish, they excelled in handling a notoriously difficult HVAC project for me. Their team took complete control of every aspect, handled all logistics with the equipment vendor themselves, and ensured my protection against any issues that might arise.

    Their expertise, communication skills, and dedication to customer satisfaction are unparalleled. If you're searching for a company that truly prioritizes quality, transparency, and delivering results, look no further than Ductmate. They're the best option for any HVAC need, big or small.

    5

    Maureen was very helpful, responding to our emergency in under 24 hours. The technicians who came out, Anthony and Shavon, were outstanding - extremely knowledgeable about their work and did an excellent job fixing the issue. That's what makes Duct Mate stand out; they clearly prioritize hiring good people with expertise.

    5

    I had a fantastic experience with this A/C & Heating service. The technician I worked with was extremely knowledgeable, honest, and helpful throughout the entire process. They not only fixed our blower issue but also went above and beyond to identify the root cause - incorrect Nest thermostat settings.

    It turned out that our thermostats were set incorrectly, causing the blower to run even during heat mode. The technician patiently updated all four of our thermostats to correct this. I was impressed by their willingness to take extra time to ensure everything was done correctly, rather than just showing me how to fix one and leaving the rest for me.

    The service was professional, thorough, and genuinely helpful.

    5

    On the chilliest winter day, my heating system failed. Anthony arrived today to assist. He's courteous, knowledgeable, and respectful. He identified the issue and repaired it at a reasonable rate, completing the job swiftly. The service was exceptional! He walked me through each step of the repair process. Honest and transparent, he earned my trust. If you're experiencing heating or cooling issues, this company delivers reliable support.

    5

    Joes' team was exceptional. Their crew delivered outstanding work, and their friendliness was unmatched - they're the most pleasant guys I've worked with. The job was done flawlessly, leaving me incredibly satisfied. From a service standpoint and execution, I highly recommend them. Notably, my bill decreased by $90 due to their work.

    5

    DuctMate exceeded my expectations in every way. From the initial consultation to the finished installation, the team demonstrated exceptional professionalism. Joe and his crew were thorough, explaining everything clearly and working efficiently. Their attention to detail was impressive, showing they genuinely cared about their work. The office staff matched this level of service - friendly, responsive, and always willing to help. It's refreshing to encounter such high standards in customer service. Overall, DuctMate offers quality work, professionalism, and a great experience.

    5

    Duct Mate just installed a new furnace for me and it was a breeze. They walked me through the best options for my place and got everything up and running without any hassle. The HVAC guys were top-notch, always keeping us informed every step of the way. I'm hooked - they'll be doing my maintenance from now on!

    5

    Duct Mate recently installed a Mitsubishi heat pump for my home and I'm thoroughly pleased with the outcome. The system offers superior temperature control compared to my old setup, which was primarily hydronic baseboards and traditional AC units. This new heat pump is much quieter and more efficient, as it modulates to maintain a consistent temperature.

    Not only does the heat pump keep my home at a comfortable temperature, but I've also noticed a significant decrease in my energy bills. The installation team from Duct Mate was top-notch, knowledgeable, and courteous. They took the time to explain everything clearly and ensured the setup was done correctly on the first try.

    I highly recommend Duct Mate to anyone considering upgrading their heating or cooling system. Their service is excellent, and the results speak for themselves.

    5

    I'm blown away by the exceptional service I received from Mr. Jemmy's team. My boiler suddenly stopped working at night, but Mr. Jemmy sprang into action, diagnosing the issue on the spot. He quickly got my home warm again, and we're all incredibly grateful for his prompt and knowledgeable response. His commitment to going above and beyond is truly impressive. The fact that our home is now cozy and comfortable thanks to their expertise is a testament to their professionalism. If you need reliable and honest HVAC service, make the right call – you won't regret it.

    5

    The technician was extremely helpful and showed a high level of expertise in diagnosing the issue. They clearly explained what caused the problem and provided effective solutions. Results were very satisfactory.

    5

    Great service from a lovely team who left our place spotless and did an outstanding job.

    1

    This company is unprofessional and unreliable. They visited to provide an air conditioning quote, but never followed up with the estimate as promised. Calls and texts went unanswered. When my wife tried them from her own number, they responded promptly, reiterating their intention to send the estimate - yet none arrived. If you're not interested in a job, just say so like a genuine professional. It's clear they wasted our time.

    5

    Great experience with this company! From our initial meeting, he's consistently shown up on time, been very responsive and upfront about what to expect. His team is top-notch, with a great attitude. They're always early and put in extra effort to complete the job. I'm extremely satisfied with the service, and his professionalism shines through.

    5

    I highly recommend this company - they're extremely efficient and professional. They came to my home, fixed the AC, and offered a speedy, budget-friendly solution that I really appreciated. Thanks again!

    5

    I hired a technician to upgrade the attic loft's HVAC system with additional vents and a return air duct. They delivered excellent service - prompt communication from my contact was consistently responsive via email, phone, and text. The job was completed efficiently without sacrificing quality, and the price was reasonable compared to other quotes I received.

    5

    They arrived promptly to repair the heating system, with both technicians being knowledgeable and courteous.

    5

    Jemmy's team delivered exceptional service by installing multiple HVAC systems in my property. They demonstrated professionalism, adhering to a tight schedule while maintaining a clean workspace. I'm impressed with their work and would not hesitate to hire them again.

    5

    Jemmys HVAC delivered top-notch service and installed an efficient system quickly. Their technician, Jemmy, was knowledgeable and transparent about the work, highlighting cost savings over competitors. I'm impressed with their professionalism and will definitely choose them for future needs, recommending them to anyone looking for reliable service.

    5

    He did an excellent job and the company operates with great speed. Work was completed promptly. I would definitely suggest this service.