Reviews of local pros in Helmetta, New Jersey
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Alex did a quick & thorough work. He explained the issue clearly and was able to fix it in that visit itself. The estimate provided was also reasonable, comparatively less than another plumber's estimate. I would recommend and use R A Nichols for any plumbing issues in my house.
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Courteous and professional service. Our technician Nick was excellent and knowledgeable.
Very satisfied, would highly recommend. -
More people should be like this Bryan polite, courteous, very, very knowledgeable in what he was doing, and explained everything in detail and in a way that I could understand. He did an inspection of plumbing in the house and did repairs where needed gave estimates for other things to be done at a later date. RA Nicholas should be happy as Bryan does an excellent job in representing the company.He is the best!!!!
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R.A.Nichols has done repair work at my house a few times in the last year for different issues. I have been very pleased with them. They show up when promised, are very respectful and pleasant, trustworthy and efficient. I’m very happy to have found them after feeling others who have done work may have ripped me off. I actually have now signed up for their maintenance plan and already see then benefits.
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Once again, RA Nichols did a wonderful job. I got an inspection of all plumbing in my house. Moose (love the name) was knowledgeable and pleasant. He checked everything carefully and made valuable comments about the condition and expected life of each item. He replaced some old plumbing under my kitchen sink before he left. They will replace my old hot water heater soon. I highly recommend them.
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If you need Hvac, plumbing service you have to use RA Nichols. The service was exceptional, the technician Conner was top notch and extremely patient and knowledgeable. His dedication to his craft is unparalleled. Great job on a moments notice. I have finally found a great HVAC and Plumbing team, you now have a customer for life. Thanks again outstanding work...
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Nick was fantastic. I appreciate him taking time to assess the issues and explain everything in detail.
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I needed a previously installed hot water heater brought up to code. Jeremy explained everything very well. He was polite and friendly.
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I’ve worked with Justin from RA Nichols for years—he originally handled all the plumbing and boiler work at my home himself. Over time, he’s moved up within the company and has become a trusted consultant for all the major home services I’ve needed. His knowledge and honesty are unmatched.
Most recently, I needed to replace my old 25-year-old A/C system. Justin came by, assessed the setup, and walked me through several options. I was still running on oil heat, and while the boiler was newer, he showed me how moving to a heat pump system with backup oil heat could save me money in the long run. It wasn’t just a sales pitch—he gave me real numbers, explained the pros and cons, and helped me make a decision I felt good about.
I ended up going with a Daikin FIT heat pump, and the system is incredible. I’m even getting a $2,000 tax credit next year. His install crew—Mike, Greg, and Sofia—were outstanding. Clean, courteous, and took care of every detail. Now I can control my home’s heating and cooling system from my phone, even when I’m out on the water.
Justin and the entire team at RA Nichols have earned my trust over the years, and they’ll continue to be my go-to for anything HVAC or plumbing related. Highly recommend -
Technican was on time and very pleasant. Looked at what needed to be done and gave me the price.
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Very professional and friendly staff, I’m so grateful that they come to my House and help me with my issue .God bless you.
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The service was truly first class. No BS. Gave me options and pricing right away. The job done was impressive. Alex explained everything to me. For plumbing issues in the future I now know who to call for a great job!
Not sure why Google won't let me post a new review so I am adding to this one.
Once again I found myself with an emergency plumbing job as my water heater had totally failed and leaked all over the 1st level of my home and needed to be replaced. Due to the job R.A. Nichols had done about 1 month ago I knew who to call.
Once again, they were great. They responded quickly and Jeremy did a wonderful job replacing the water heater and explaining everything to me. He even put me in contact with a company that helped me put in an insurance claim and get started with getting everything cleaned up. -
Mustafa was great. Informative and answered any questions that I had. I would highly recommend RA Nichols
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Jeremy from RA Nichols was very professional and helpful. He went above and beyond to help resolve my plumbing problem quickly and at an exceptionally fair price. RA Nichols is my go-to for all plumbing heating and AC needs.
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I had a great experience with RA Nichols Plumbing when I called about a backed-up sewer line at my home. They were able to fit me into their schedule that same morning, and the receptionist was incredibly helpful and kind. Jeremy, the technician, was professional, thorough, and worked with me to explore every low-cost option to clear the clog before recommending more involved solutions. When it became clear the issue was with an old house trap likely causing the recurring backups, Jeremy clearly explained the problem and the next steps.
The team provided a quote, and when I had concerns about potential costs due to unknowns behind the wall, I reached out to management. I really appreciated that they took the time to walk me through the quote and ease my concerns. The final cost was adjusted based on the actual work done, and there were no surprises.
The honesty and professionalism from the entire RA Nichols team—from the owner to the tech—stood out. I’m happy to have formed a relationship with this local business and will definitely continue to use their services in the future. Excellent 5-star experience all around! -
I didn’t think I stood a chance of getting my air conditioning issue resolved on a Friday night at 4:30. Thankfully I was wrong. The call was answered by a pleasant service desk rep. She made the process of making an informed decision painless.
The tech showed up was courteous and knowledgeable. The truck was stocked with the part I needed and by 6 pm the house was cooled down.
Thanks RA Nicolas for great customer service.
Regards
Karen G. -
Arrived on time. Evaluated what needed to be done. Did the condenser cleaning job very well .Explained how mulch was getting into the fin and unit. In the photo the paper towels are from the tech cleaning the unit. I live in a HOA, so the tech made recommendations on how to care for the condenser in the future especially given the HOA not the homeowner hires the landscaping company and apparently the landscape crew was throwing mulch over the unit to get mulch behind the unit.
Also had an urgent need to replace a 23 year old intake water valve that decided to go bad. The office dispatched a plumber and an hour later the bad valve was replaced and our water was back on. Much like the service tech who cleaned inside the AC condenser unit, the plumber was friendly, skilled, and offered recommendations. Thank you!!!
Later on used the same plumber to install 3 toilets as well as the water valves for those Toilets plus the other main water intake valve. Thank you for your help and service.
In addition had a new hot water installed to replace the 12 year old heater.
And replaced the 2 water spigets, one outdoor, one indoor.
Most recently noticed a very small section of the main water intake valve was swearing causing a very minor leak and puddle. Using the same plumber again had the 23 year old coupling valve replaced. The total cost of all these jobs waa about $6000, not inexpensive but necessary maintenance. You get peace of mind knowing your plumbing is functioning ptopeely and well. -
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Extremely happy with the work done! The individual was friendly and got the job done quickly. We did not expect same-day service, but it was done in only about half an hour! The price was also much better than we expected. We look forward to working with this company again.
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The individuals (Ron Jr I believe? and someone else) were very friendly and knowledgeable, and willing to help answer questions about the work needed and options available.
I was also welcomed to watch the process when it happens, and that excites me as someone interested in construction, demolition, and HVAC.
The explanation for the plans being made were very clear and concise and instill confidence that the job I want will be done satisfactorily. -
RA Nichols always does a great job and is our 1st call when we have plumbing issues. Most recently we had Jeremy come to our house to replace pipes under the kitchen sink. He arrived on time, was knowledge and friendly, and fixed the sink quickly. Highly recommend RA Nichols.
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Annual plumbing inspection. Free of charge. Very thorough inspection, took photos and explained potential issues. Provided estimates as requested.
Brian is a plumber I would recommend. -
Mike came out to check an issue I was having with a couple of rooms in my house being hotter than the rest. He was very thorough, and checked all possible causes. In addition, he was very professional and personable. I will definitely be using RA. Nichols to finish this job, as well as for any future issues!