Reviews of local pros in Helmetta, New Jersey

Excellent service. RA Nichols always shows up on time, experts in their field, professional and helpful. This company has done extensive work for us several times and each time there work is fantastic. They are also excellent at keeping an open communication before, during and after each job. Can’t recommend them enough!

My technician Mike quickly identified the issue and fixed it within an hour. He was informative and helpful in understanding the problems and the benefits of a maintenance program which I purchased. RN originally installed my heating and cooling unit over nine years ago and it’s been fantastic, very satisfied. Thank you, Mike.
John Tracy

Had a great experience today with RA Nichols. Brian was courteous , respectful and knowledgeable during our plumbing inspection. He took care of the issues identified and cleaned everything up when the job was done.

I had several estimates and R.A.Nichols was the most reasonable. It was 5 months from the time of the original estimate before I was able to proceed with the job. This company honored the original estimate. How refreshing that is. Jake and his associate Taylor were on time and ready to work. They encountered some obstacles, but went the extra mile to complete the job to theirs and my satisfaction. I highly recommend this company and their employees for all your plumbing needs. I am a very happy client!

Jake and his crew were fabulous. Efficient, courteous, considerate of the home and all done in one day. I was kept informed at every turn. Cleaned up was immaculate. All main pipes replaced. Couldn't ask for more.

Very professional and courteous..did job very well. I would utilize them again. Very organized and cleaned up afterwards plumbers are always expensive so not surprised at quote they gave me . They fixed a sink and replaced a kitchen sink food disposal system

RA NICHOLS made my HVAC purchase as painless as possible. Great company, great communication. The workers were very respectful and professional. Would highly recommend them.

Jeremy was amazing. I needed a new water hookup for my new washing machine and he not only fixed that but fixed the drain on my bathroom sink as well.
I really appreciated the way the office called ahead to let me know exactly when I could expect my technician to arrive . Great job all the way around!

Great company,. Mike showed up on time, very knowledgeable,polite, courteous,solved my issues very quickly.
I would recommend RA Nichols to all my neighbors, friends and family.
It was a pleasure doing business with them.

Our water heater pilot light went out. Called the company that installed it, they sent out 2 plumbers ahhh they said we can't do it!!!! To tight gotta move washer and dryer whaaaaaa! The owner called me and said I should hire a handyman to move appliances that were in the way and then either call them back to light it or call PSE & G. Hmmm. Called my neighbor he referred RA Nichols Home Services. I called and they sent a great young man out he lit it without a problem and left. RA Nichols Home Services an absolute great company!

RA Nichols and crew were extremely professional, took the time to figure out a complicated plumbing issue and present a timely and cost-effective solution. Additionally, I asked for a minor adjustment and they did the work for me free of charge. A wonderful crew I would recommend and use again.

Brian installed a new kitchen faucet and changed older valves under sink and did a wonderful job. He was efficient, neat and very professional. Great experience.

Fantastic service! They showed up on a weekend to troubleshoot, and had a new heater installed the next day. They also fixed an out of code issue from another plumber. Extremely happy with the work.

Excellent service! Jake, the technician who responded was amazing. Professional, polite, explained everything. Fixed my frozen pipes in 3 degree weather (with a smile). Highly recommend.

I had a great experience with RA Nichols. My technicians (Jeremy for Plumbing & Nick for HVAC) were very professional, punctual, and transparent about pricing from the start. They both explained the issue/work required clearly, completed the repair quickly, and made sure everything was working perfectly before leaving. They left the area clean and treated my home with respect. It’s rare to find such reliable service these days—highly recommend them for anyone needing plumbing or HVAC work.

Mike came here within 1 1/2 hours after was very professional and explained what he found I called about heat is running when I turned off the thermostat he was able to solve the problem within a few minutes and fixed explained everything to us and said he would send us a estimate for a new thermostat he also informed me the thermostat is working now. Completed the job within the hour. Talked about the contract and said Gina will be calling. Gina called later in the afternoon and asked if everything was OK she was very nice explained everything to me and set up an appointment to change the furnace change filters make sure everything is working. I already recommended the company to a friend that has a problem with there furnace. Everyone was vice nice, friendly, professional. Mike did a great job thank you Mike

Once again RA Nichols saved the day! During these frigid temps, our heating system stopped working. One call to RA Nichols and their technician Nick was on site within an hour to investigate and repair the system. We’re so grateful for the prompt, professional, knowledgeable service RA Nichols provided to our family. Highly recommend RA Nichols for all your HVAC needs.

Truly professional and knowledgeable...their experience and confidence is obvious. They do fantastic work and quickly. Their prices our beyond reasonable....they work with you on that aspect. I highly recommend RA Nichols to everyone for any of your home needs. They will not do you wrong. Thank & Bless each and everyone of them. You have a everlasting and trusting friend in my brother and myself. Again sincerely Thank You fellas. Oh in addition RA. Nichols is straight up honest with you from step 1, through the entire process. Once yet more...thank you guys.

The best thing about the world of reviews is that each potential customer can come on here, read them, and then decide whether you want to engage a company regarding their services. This company was referred to me, and I had not read the reviews. To be fair, had I read them, I would have probably given them an opportunity to earn my business. They are strong. That said, there were also some dissatisfied people, and that is the give and take with forums like this. When its good, great. Everyone can take a victory lap. But when it's bad, you also have to be willing to step to the mic after the game and be accountable. There is no accountability here. And if you read the reviews, it was typically over the same issue-money. This was my experience with them, and I now thoroughly understand what those individuals were saying. I would agree that there techs are friendly and knowledgeable. The issue is not with them. It's with the company's leadership and their thirst for cash, satisfied customers notsomuch.
If you decide to use this company, understand a few things: They are not as interested in your satisfaction as they are in making sure your check cashes (even if its for several thousand dollars); they are very focused on hiding behind their "scope of work" contract, regardless of the sales pitch they use to get the business (be very clear about what your expectation is and make sure that is included in the scope of work, with estimates on how much each additional thing they don't wan to add to the contract is. You may get nickeled and dime to death. So if you are getting boilers installed, be sure that you insist that they work and they produce heat--i know that sounds unreasonable, but here we are), and understand they don't guarantee their work the way you would think they should...even with warrantees (the boiler they installed shorted within days of them installing it, and they refused to come and address it, because it was easier to blame it on the new techs that had to finish the job--let's be clear. What would they incentive be for contractors to purposefully --or even accidentally break a transformer that would require them to work without heat, with the understanding that the boiler was under warrantee and they would have no opportunity to profit from it's failure). Now, if those things don't matter to you, and based on the other dozens of great reviews they have for straight-forward work, has you enamored, then have at it. That is a great thing about this country. Everyone gets an opinion and everyone is free to do what they want. But for those of you that read reviews, and consider where you spend your money sacred, and return on investment matters to you, you might want to look elsewhere. I know I will be moving forward, and I would not recommend them personally or otherwise, because basic things about service should matter. There are several opportunities with RA Nichols in that space, and for those that don't like to gamble, this may not be the company for you.

Had a first time frozen pipe burst and had to frantically search online for getting it fixed right away and luckily got in touch with their services and though we couldn't get a technician on the same day due to the technicians being fully booked, they were kind enough to come in early morning and Jake the technician was really knowledgeable and friendly and explained the whole process and got it fixed in an hour.

Thanked him for cleaning up too as we had a bad leak. Highly recommend and also signed up for their membership service for the year!