HVAC reviews in Howell Township, New Jersey

4.6 based on 178 reviews Back to the listing
    1

    They said they would come out on Weds. Between 1 and 2. I informed them, that 1 pm is when I return from Physical Therapy. Stephanie confirmed it the appointment. I told them I was unavailable on Thursday due to surgery. Weds. came, and they called me as I was walking out the door for physical therapy. They wanted to come at that moment. They knew I was going to be unavailable. The technician called and said the office would reach out to me. They never did. I called them, and left a message. John called me back. He was utterly rude to me. He even hung up in the middle of conversing. His exact words was "Bye". Not oh I am sorry, maybe we can come out later this evening. He just wanted to reschudule. The whole idea, was for it to be fixed before surgery. John seemed agitated and really did not want my business. The sad part is, I really wanted them to do the job.

    5

    The company was easy to work with after we knew that we needed a new unit they were able to fit Us in right away they cleaned up after themselves there was something that we noticed later that was more of a maintenance issue they came for free and showed us how to not have that problem anymore. I can't say anything about the price because I did not price it out with other companies. I have a 3 and a 5 year old so I needed to move on this right away. The only thing that I would have done differently is chosen a more efficient unit. they told me it was a very high efficient unit and I took their word for it but it did have the lowest Seer rating I priced out the unit and it looks like most of the money that I paid for was the labor not the unit. So if I would have spent another $500 I probably could have gotten a unit with a much higher seer rating. So the company was excellent I would absolutely use them in the future. but if I had anything to do over I would have spent a little more money and gotten a much better unit.

    5

    My 86 year old mom used all care to replace her furnace and she is glad I called you guys! She was very nervous about having guys in her house but the 3 techs that came and replaced it (She’s older so she only got ones guys name or that she remembered. She thinks it Jim and also had mention a two guy who looked alike so I’m guessing there brothers) They were very cautious and had worn there masks the whole time. Not only did they act professional they cleaned up after them self and once the new unit was in you couldn’t tell they were there other then the new unit. Her husband had mentioned he could tell all the guys knew what they were doing the whole time also.. They installed a carrier top of the line unit. i plan on using u guys for our water heater at my house.

    5

    Service person was on time, polite, professional, and informative. Great price on heater service and helped trouble shoot AC repair! Would definitely recommend and use this company again!

    5

    My heat didn't come on and it was very cold I couldn't take it anymore so I called Allcare Heating and Air and spoke to Mike he said he'll be sending Eric to take a look . Eric came on time as promised and he was very professional and knowledgeable and he fixed the problem . I gave them 5 stars , I wish I could give them 95 more ! Very Professional !! Thank You guys , you are My Heating and Air Specialists ! God Bless You All !!

    5

    My water heater was not kicking on. I was referred to Allcare from a neighbor who had a good experience. I called them around 8:30AM in the morning and spoke with CJ. He said someone could come by around 11AM. Greg showed up right around 11AM as promised. I explained the issue to him and he was able to quickly diagnose the issue as a loose cable and within seconds my hot water heater was up and running again. He was very courteous and professional and told me to keep an eye on it and if it starts to act up again to give them a call right away. Amazing customer service. I will definitely be using Allcare for any HVAC needs in the future.

    5

    I am so pleased with the Service that Allcare H&Ac provides each and everytime I call. From the service desk making an appointment, to having service out to my house, they have proven to be reliable, efficient and professional.

    5

    This father and son duo are not only extremely reliable they are experts at fixing a problem the first time and preventing future problems all on one visit. They are so accommodating, and leave my house without a trace of repair , they are so respectful and clean. I highly recommend them!

    1

    I was told I needed a repair that would cost at least 1500 dollars. I called NJR for a second estimate and they went up to look at the unit in my attic (allcare did not they were just going off what they remembered from the last visit) and said there was nothing wrong with that part so, I Paid 133 for Allcare to do nothing but lie to me about a repair. NJR repaired the unit for 160 total for the visit. When I called to complain to AllCare the person on the phone argued with me (I had no filters which, I didn't even realize so, in there defense they were working with some potential issues) and then told me they would give me a refund because I'm annoying. Super classy. Hopefully, I actually get my refund.

    5

    I called all care at 6:30 am, immediately got a return text with an appt the same day. Furnace motor was replaced at a reasonable price. I’m very happy with the response time and service.

    5

    Very good company to assist in your home needs. Honest with the diagnostics and helped us with the repair of our heating machine. We absolutely recommend using them!

    1

    My A/C was working fine until they changed the Thermostat. It stopped working and I had to sleep in the heat a couple of days before it got fixed. I won't recommend them.

    5

    Great company, very competitive pricing offering all major brands. Allcare installed a new heating & air system and updated our duct work. Everything works very efficiently. Couldn't be happier! Thanks again Allcare crew.

    5

    We didn't know how lucky we were to meet these kind folks! Everyone you talk to on the phone or have at your home is professional and friendly. They installed our heating and AC units 10 years ago when we renovated. We always call them for maintenance and repairs. Can't say enough about them.

    5

    Frank was absolutely amazing! ( I believe he used to service our air at the company I work for, KEF) Quick and easy, had my air up and running within minutes. Great price ! Five star company!

    5

    My heating unit had issue due to the flue pipe design changed during Solar panels installation. Contacted AllCare to confirm the issue. Frank the technician was knowledgeable and pointed out the issue. He mentioned unfortunately he cannot fix since it was on roof. I was charged the diagnostic fee. Later when the flue pipe design was fixed and heater still did not work, Mike (AllCare) sent Frank again to check it. Issue got fixed. They have not charged again since it was a followup call.
    They are knowledgeable, on time, reasonable in price. Would definitely recommend them.

    5

    Very happy with my experience with Allcare. I called and they were able to schedule same day. The tech was early and fixed my issue within 10 mins. Very reasonably priced as well.

    5

    Loved their services!!! The heating system in my home has been having issues for some time even after contracting multiple people to fix it. Since this company’s repair and maintenance, I haven’t had any issues. 10/10 highly recommend.

    5

    Allcare installed my unit several years ago and its been running great. We had a slight vibration start up recently. Called Allcare, and Frank showed up found the issue and repaired it quickly and professionally. Great job Allcare!

    5

    I have used Allcare on three different occasions. Twice at my old house and once at my new house. Every time I called them, they were extremely professional, the price was fair and they did excellent work. It is very difficult to find a high level of quality at a reasonable price, but each time I need heating or air condition service, it is comforting to know that I can call Allcare and they will provide exactly that. Thank you.

    5

    I woke up this morning to clammy hot house. I called a few companies who told me I would need to replace my entire ac unit....thousands!!! Then I called All Care, they really worked with me, their prices were much cheaper then everyone else. They came and ended up just needing to replace a part. They came within 30 minutes of my call and did a fantastic clean job. Gary was so sweet !!!!! I’m so happy I was able to use them and will continue to use them. Nothing is better then a family owned business who truly cares about their customers needs. Thank you so much All Care for keeping my family and I nice and cool!