Reviews of local pros in Madison, New Jersey

I have used Gatti Plumbing multiple times for renovations and plumbing fixes, and have never been disappointed!
They fix things the right way, are very reliable, are helpful, and provide high quality service. Definitely a team to call!

I’ve used Gatti Plumbing twice now and I’ve had my expectations exceeded both times. Gatti Plumbing has always been available when I’ve called. They are professional and clean when providing service, as well as upfront with cost and what needs to be done. I’ve used them to repair a clogged sink, running toilet, and dishwasher install with haul away of the old dishwasher. I would recommend Gatti to anyone looking for a plumber and will always use them in the future for any plumbing needs.

Gatti plumbing was extremely responsive and did a great job.
They even went so far as to process a warranty claim via a manufacturer.
This was likely a bit of a pain for them - but they did it, resulting in a lower charge for the service - which was done in a very thorough & professional manner. Highly recommend!!

I highly recommend Gatti Plumbing. They are my first call when I need any plumbing, heating or cooling service since they first installed a new boiler and tankless water heater for me about three years ago. Have had no issues with any of the work they have done and they are always very professional, efficient and pricing is reasonable too. Just wish I had discovered them sooner.

Originally many people referred us to another company, L***o, to replace our steam boiler, which is also 5 star in Google. Not only that company quoted us $1000 more, they might be too busy and didn't really care about us. They were like "give me a written quote from another company and we'll then give you a cheaper price", "pay deposit now or wait for two more weeks, it's up to you". In contrast, Gatti was much nicer. The staffs were patient. They went over all the details of the new boiler and answers all our questions. I initially worried that the great price might come with tricks or hidden cost. But no, it didn't happen. On the next day we found a small issue and Gatti came right away and solved the problem quickly. Good quality and nice service.

Nick from Gatti Plumbing was great! He showed up on time, fixed numerous plumbing issues around my house, and took the time to explain everything he did. He was extremely professional, kind and thoughtful, and very knowledgeable in all aspects of plumbing. The prices are very fair and reasonable. I will always use Gatti for all my plumbing and heating issues and would recommend them to anyone!

We hired Gatti Plumbing a couple months ago to install two toilets. Not only was customer service friendly and swift in getting us onto the calendar, but the service we received was top notch! I believe Kyle was our plumber and he worked his a** off by himself carrying those monstrosities up the stairs. Even after several hours of work he finished with the utmost professionalism and courteous attitude. We will definitely hire Gatti for all of our future plumbing needs!!

Gatti replaced our boiler about during the time when covid was still a concern. They wore mask during the time they were inside. They came highly recommended from another friend. We needed to replace the boiler right away. Gatti's team showed up on time, accessed the situation and gave us a quote within a day. They completed the job within 1-1/2 days and left our basement in good condition. The pricing was great. We love our red boiler and highly recommend Kyle and his team.

We had a very poor experience with Gatti plumbing. We had called them in late December because our free standing tub was moving and we thought there could be a leak under the tub. One of their plumbers came and looked at the tub and said there was no leak and that it just needed to be caulked. Also that there really wasn’t a leak under the sink but that one of the rubber stoppers for the sink drain was bent and he could adjust it. Charged us 300 dollars for the tub caulking and sink which we figured must be the going rate, so no big deal. Three weeks later the caulking around the tub was badly cracked and so I called Kyle the owner. I told him it was a free standing tub, sent him pictures of the work that Gatti plumbing had done and he looked at the cracked caulking said it was most likely a leak after all! He said he would come take a look at it himself and that it would be 200 dollars an hour and that he would refund us the money for the caulking. He came yesterday, stayed for less than 2 hours and charged us 500 dollars for the tub repair (and 148 dollars for the adjustment under the sink). When I asked Kyle why he charged us 500 dollars for the tub repair when he was there for less than 2 hours and based on what he quoted us it should have been less than 400, he said he needs to make at least 500 for a free standing tub repair and that because he is fast that’s why it took him less than 2 hours. He said he could have hung around and pretended to take 3 hours if he wanted to. When you are quoted one price on the phone and they then come in and charge you a different price, that’s completely unprofessional and fraudulent. He also never once acknowledged that they had messed up the first time they were here and should have identified a leak the first time around.

Called Gatti in the morning; two plumbers showed up in the early afternoon. Both worked on installing faucet and answered my questions while working. The two had an excellent rapport, good humor. Very professional. Results were excellent.One important note: When I first searched for a "plumber near me" on Google, I called another plumber first, but because they couldn't give me an estimate on the call, I hung up and called Gatti. Got a estimate immediately. Great price, so I decided to give Gatti a go. Glad I did. Would use them again in a flash. Highly recommend them.

I called Kyle to have my steam boiler serviced. His team was professional and courteous and did a maintenance job that I had never seen before. Gatti plumbing is reasonably priced, explains everything and provides an itemized invoice following the repairs. I highly recommend their services!

Today, Feb. 2, 2021, I called Gatti plumbing because the new steam boiler that they installed on Dec. 3 of 2020 stopped working. Unfortunately,, I never received a call back after multiple calls and messages as it was freezing in my home and I had just had a new steam boiler put in two months ago by Kyle. I tried to reach them through the call center on their website as well and received a message that they no longer service this area. I called another plumber and he showed me that the pressure gauge was set too high, at 9 instead of 2 and that the piping for the new boiler was not done properly, the boiler could not be flushed for maintenance. Kyle put the boiler in for a good price but did not install the boiler properly. I have used Gatti plumbing for 1 year and was always satisfied. I was surprised when he didn't return my phone calls today, when I had no heat. Unfortunately, I can no longer recommend his services. It seems that he is not trustworthy and does not do the work properly.

Loved the services we received from Gatti Plumbing. They were easy to schedule and were efficient in their work. We've called them for issues big and small, as well as cosmetic fixes (new faucets, etc.) and each time they've blown us away with the quality of their work! Highly recommend!

Kyle replaced 2 boilers in our multi-family house at one time and the work was great! He is very professional, all his prices are upfront and fair, and he takes care to be thorough with the appropriate speed. I fully recommend Gatti Plumbing.

Lots of great service for others, but not for me it seems. Two guys came out (plumber and helper) to move and connect a washer and gas dryer, relocate a sink in the laundry 3', replace a toilet, and clear a drain associated with my gutter drainage system. Ultimately, the sink was relocated, the appliances were set in place (not fully connected yet), and the outdoor drain was cleared. I paused the remaining work scheduled for the next day due to the poor performance of the plumber (helper was fantastic). At the conclusion of the work, the plumber failed to turn the hot water back on, left a sopping wet towel in the laundry room with water everywhere, put a decent sized scratch in my wood flooring when transporting the appliances, and left a stain on my carpet.

I called Kyle (owner) to explain the situation and asked him to send another plumber out to finish the job. He then said the initial charge of $1,500 was too little and he should have charged $2,500 (they actively worked for 3.5 hours). He had no issues with the state the plumber left my home in, kept coming back to that I should pay the full $1500 even though the work wasn't finished, and kept using an analogy that if I go to a restaurant and get bad food I should tell the server while he's there. I mentioned that I didn't notice the issues until they left, and as I had an issue with the plumber notifying the owner was the correct course of action. Kyle refused to send someone out to finish the job and said I could hire someone else. At no time did Kyle offer an apology or consideration for what I experienced. When asked directly if this quality of work is what he expects out of his staff, he said yes.

Kyle Gatti was really great. Very responsive. He gave me a good ball park estimated price for the job and also gave me an estimated time of arrival for when he'd arrive after he was done with another job. He even followed up with a call when he was on his way and gave be an ETA down to the minute. Very courteous and professional and left everything very clean and he fixed the problem fast all the while I was in between zoom meetings. I'll definitely use Gatti Plumbing again I'm the future. Thank you!

The Gatti Plumbing team was awesome! I asked them to install a water softener and they were able to come the next week. They installed it exactly how I asked and even taught me about how my unit worked.

The person who did the installation even came back to ensure there were no leaks a few hours later after the water had been running through it for a while.

Highly recommend.

I called in with some pictures of a broken old boiler with leaking pipe. Kyle came the same day and did excellent work with hourly fees stated upfront. He stay late to fine tune everything to make sure the old unit work so my families can stay warm. Honest hard working guy!

90+ degrees and the air conditioning quits! Paul arrives at the front door with a big smile and a friendly hello! He found the problem quickly and fixed the air conditioning! Very efficient! I was so grateful for the excellent service and prompt visit! Every service call from Willco has been exactly as I have expected. Thank you!

Willco was very responsive and sent Mike out the next day. Not only did he get the unit working properly right away. He took the extra time to explain the in and outs of the unit and other options that are out there. Will definitely use them again and would definitely recommend Mike for the job. Experienced and very knowledgeable.

Knowledgeable service tech Rich. Friendly, worked clean and careful. Performed tune-up on Mini-Split system with 4 zones. Very happy with work performed.

Frank was awesome! Very knowledgeable about our water needs.