Reviews of local pros in Mickleton, New Jersey

4.9 based on 327 reviews Back to the listing
    5

    Only company I will EVER call for my fireplace needs. I had them come out and install an insert in my fireplace. The two men who showed up were professional and polite, and didn't mind answering my questions and concerns about what they were going to do. They finished the job in a timely fashion, and even fixed a leak that had been going on for many months that we could not find. I Highly Recommend Mason's.

    5

    I've used Mason's for over 15 years - since we moved in. They are always on time, extremely attentive to detail and always clean up after themselves. As a family-run business, they always have a good team of employees and are committed to the local area. One of the few companies out there I recommend without hesitation.

    5

    Mason's just finished installing a fireplace after re-lining the interior chimney. We couldn't be happier. The estimator was knowledgable, the installers were professional and friendly and the fireplace looks and works great. Was Mason's the cheapest estimate we got? No, but with some things you don't go bargain hunting. We're very happy we went with Mason's.

    5

    We had Mason's Chimney Service come out to our house recently to do some work on our house. They are a family owned and operated company. The work they did was beyond excellent. They were on time, very professional, and kept the house clean while they worked. I would highly recommend this company !!

    5

    I can not say enough about Ed and his wife. Very Professional and thoughtful. Ed is a man who takes pride in his work. This is something very hard to find today. We moved into our home two years ago and Ed told me last year I may have to only be serviced every other year. When he came he was very honest telling me what I needed to do to save money and that I did not need him this year. Ed knows his craft and cares. I told him he's my guy for life and I won't go with anyone else! If you want a good man, professional, knowledgeable and someone who cares then Ed is your man!!!! And we love Ed's wife too. She is a joy to speak with and always there to help us and guide us through any questions we have while Ed is working. Thank you guys so much!

    5

    Ed was kind, professional, very knowledgeable, and very patient and helpful with my limited knowledge and many questions. Ed helped me understand what a level 2 inspection shows, and what I needed to do if I wanted to convert my (very old and unused) gas fireplace back to a wood burning fireplace. Highly recommend.

    5

    We've used Mason's Chimney Service several different times at our home for chimney repairs and maintenance cleaning. They have always been prompt and reliable. Ed takes time to explain exactly what is needed and why. It really is a pleasure working with them.

    5

    After years of having an inefficient gas log set in our fireplace, we spoke to Ed at Mason's Chimney service who helped us determine that a wood- burning Napolean insert would be a great option for us. We are so happy we took his advice. It is beautiful, easy to operate, and heats our home perfectly. Ed and Rich were knowledgeable, professional, and worked quickly and neatly. Couldn't be happier!

    5

    Mason's had rebuilt my fireplace box with a Rumford style firebox 8 years ago. They were on time, worked neatly, and the workmanship was excellent. They delivered on all of my expectations with the final product. Since then, I have used them on other projects and I will definitely use them again and again.

    5

    They were great! Gave me a quote. Showed up when they said they would. Did the job. Charged me the quoted price. It looks great. No more leaking. I really love the fact that it's a family business and they've been in business for many years. I would highly recommend Mason's Chimney Service.

    5

    We called Mason's Chimney Service to clean our chimney. Ed and Rich cleaned the chimney and then inspected the chimney. They found some problems that needed to be repaired. They sent us an estimate to repair the problems, which we accepted. Mason's Chimney Service is a very professional company. They respected our home and made sure we were satisfied with their work when they were finished. We certainly would recommend them to anyone in need of their services. We will be using them again.
    Thank you Ed and Rich for a great job

    Linda & Thurman
    Williamstown, NJ

    5

    Mason's is an outstanding chimney service - the best around. If you need service they are the ones to call. Ed and Rich just serviced my fireplace - it looks like a new unit - clean and ready to go. In addition they are extremely clean, putting down drop cloths from the moment they enter and wrap them up on leaving to prevent dirt. I wouldn't think of using anyone else!

    5

    Very knowledgeable and professional. They cleaned out my fireplace and chimney. They made sure everything was safe with the camera. They even took the time to show me how to turn on the gas to light my fireplace since I just moved into my house a month ago. Rich also explained I had the wrong size grate and took a picture inside the fireplace of the serial number and recommended a local company to purchase the correct size.

    5

    I have used Masons for over 35 years, starting when they were located in Glassboro with their father.
    To me they are the most reliable company in the industry.
    Easy to schedule, on time every time, clean & neat and the rates are within reason. Repairs and suggestions are easy to have done and understand why it is needed.
    The brothers are very professional and Ed’s wife Stacy is a pleasure to talk with when scheduling your service.

    5

    I have been dealing with Mason's Chimney Service for many years. They responded very quickly to an issue with the chimney in my former home which was leaking during rain storms. During the inspection they discovered a significant defect that was a potential safety issue. The problem was fixed to my complete satisfaction for exactly the amount of money they estimated. Three years ago I moved into a new home and I have continued to use them here for dryer vent cleanings. I have a rather complicated twisty dryer vent and they carefully and efficiently cleaned it out, leaving my laundry room in good, clean conditions even though they had to move the washer and dryer (in a very tight space) to get to the vent. I have recommended them to my neighbors and everyone is very happy with their work, professional attitudes, excellent customer service and fair pricing. I highly recommend them!

    5

    Our fireplace was completely unusable! After a terrible experience with another company, we called Masons. Great Decision! They came, they saw, they fixed. They torn down our old chimney and replaced it. Then they took out our fireplace and created a beautiful new stone fireplace. It took us a while for them to schedule us in because they are busy, but after the job completion, we can truly say it was "Worth the Wait." Professional, on time, good clean up and GREAT JOB!!! We couldn't be happier!

    5

    I recently called Mason's Chimney Service to replace a chimney cap, fix the fireplace damper and also clean the fireplace chimney. They did a great job in getting everything fixed and cleaned as expected, and also pointed out some other areas that could use attention in the future. They provided estimates and did not pressure me at all. I was extremely pleased with their service, professionalism and at a very reasonable rate. I'd highly recommend Mason's to anyone who needs chimney and related work performed.

    5

    We have been clients of Mason's Chimney Service for over 20 Years/spanning three homes. They have done everything from fireplace inspections, chimney cleanings, and complete fireplace evaluations and restorations. The work that they do is always done by them. They are professional, honest, immaculate and thorough in all projects that they have done in our homes. Today when they came out to clean the chimney for its annual cleaning, they said it was clean and Did not need it.. Talk about honesty. At that time they then educated me on how to clean the massive granite fireplace facade. Thanks so much. Your reputation of excellence continues. Toni B/ Haddonfield

    5

    Mason's are absolute pros at identifying issues, and craftsmen when it comes to fixing them. We initially contacted Mason's for a cleaning/inspection but they noticed that the brick facade was pulling away from the wall. When they came out to tear down and rebuild the facade they discovered other serious issues in the wall. There were acorns stashed on/around the interior parts of the fireplace and there was not enough clearance between the fireplace and the surrounding structures (the fireplace was added some time in the 70's after the home was built). Insulation was also falling down and touching the fireplace structure inside the wall. Mason's entirely rebuilt the fireplace and interior brick facade in less than a week. They installed a smaller fireplace because they felt that the existing size was overkill based on the size of the room. They also installed additional insulation inside the wall for better efficiency. We wanted to preserve the original look of the fireplace and they were able to conserve and reuse most of the original brick. Any added brick was blended in seamlessly. They also took pictures before deconstruction and were sure to put the mantle, shelf, and hooks exactly where they were before. Rich and Ed were punctual and took great care to keep our home clean. They are also animal lovers and took every measure to keep our cats safe and secure during the construction process.

    5

    We will never use anyone other than Mason's Chimney again!.

    We called upon Mason's to perform our chimney cleaning and inspection this year, and boy are we glad we did!. Their honesty, qualifications, experience and video services saved the lives of my family and our house. Their survey revealed evidence of a chimney fire that we would not have known of had it not been for their video services. The fire caused cracks along our flu liner that would have allowed heat transfer to the interior structure.

    So bad was it that they advised us to not use the chimney any longer until it was properly restored. They wrote a very professional report including all the proper photo evidence, along with proof of their licenses and certifications which I submitted to my insurance company, who promptly accepted the claim. They spent several days removing the old and installing the new. Their operations were so clean that my wife and I are not able to tell that they were ever in my house or on my property.

    They are extremely polite, responsive, and professional. Lastly, the finished product is first rate, our new fire pace burns wonderfully and best of all I know my family and house are now safe once again!

    5

    It’s taken me a while to post this review (sorry Ed!). Mason’s did a FANTASTIC job removing the old insert that wasn’t to code, putting in a new liner in the chimney, and a new wood burning insert. I couldn’t be happier with their work. This is a true family run operation and everyone was friendly and courteous. Ed’s brother even helped me remove a stripped screw from another project I was working on. I cannot recommend this company enough!