Constraction reviews in Roselle, New Jersey

Great work! Very attentive and reasonable pricing thank you for all your help.

Santos Contractors is professional, reliable, and does excellent work. They were responsive, punctual, and completed the job with great attention to detail. It’s hard to find a contractor you can truly trust, and they exceeded my expectations. I highly recommend Santos Contractors to anyone looking for quality work and dependable service.

Highly recommend Santiago and PC Santiago Construction. Seriously can’t say enough good things. They recently finished our front porch, and the whole experience was great from start to finish.

Santiago was always responsive, kept us in the loop, and made everything feel easy. Communication was solid, timelines were clear, and there were no surprises. The crew was always on time, super respectful, and did really clean, professional work.

We stayed on budget and even hit our deadline before what initially planned, which was the goal. We’ve already gotten so many compliments on the porch, and we honestly love how it came out.

We’ll definitely be using PC Santiago Construction again for future projects.
Thank you, Santiago and the whole team. You guys crushed it.

I had a great experience with PC Santiago Construction and Santiago himself.

From the very first call, he was super responsive and easy to communicate with. He showed up on time, explained everything clearly, and gave me different options for my kitchen floor so I could choose what worked best for me.

The work was clean, professional, and done right. His crew was always on time, respectful, and left the place clean every day.

I’m very happy with the results and I will absolutely use them again for future projects. Highly recommend!

Had a great experience with them from beginning to end. Bright young man Nate helped me out. priced a bit more then the rest but definitely worth the quality. You cant find contractors like this anymore.

Definitely not who i thought they where..... I was looking for assistance/ help from a home town favorite after a terrible ordeal involving a house fire and a unscrupulous contractor and I received a big "nothing" from Joe Pecario General Contractors - Roselle

This is a very quality company that provided great service! My friend needed some kitchen work done, and it was completed quickly and professionally. They were very happy with the finished product and it looks great! I would certainly recommend this company.

100 % the best NJ roofing contractor alive. Call Mike any time and he will have it leak proof. I trust him with my 7 Newark properties.

Mike worked with us to get the roof we wanted and John and team did a great job getting it done. So far we're very happy with the results and looking forward to years with a great roof.

If you're looking for quality and attention to detail, Joe is your man! Super professional and prompt in all dealings. You really get what you pay for. Did a fantastic job on our kitchen, pleasure from start to finish. 10/10 would recommend.

So....it's been a month since I posted my original review, which was in no way complementary...I was asked by Percario to please remove the negative review and that they would work to fix the problems that were occuring and assured me that things would move along and get better. It's been a month....the kitchen is still not done....and the original problems of NON communication and no show for work IS still happening....Seriously, once again if I could give a negative 1000 stars I would. I, again caution anyone wanting to use Percario, if you have all the time in the world....literally....go ahead and use them...it's just getting it finished is the problem. from the beginning of July 2018 until......still not done. To the Percario social media team, I am not taking this one down...don't even call and ask.

I am giving this company a four rating due to the harassing phone calls I have been receiving since I gave them a one. I have received two to three phone calls daily asking me to remove the one rating, however I see other one ratings and I am wondering if those people are also receiving the same harassing phone calls. I was dissatisfied with the service and not receiving a call after an estimate. They did call me to clear up the situation however I don't feel like it warrants harassing phone calls to remove one rating when there are many other low ratings. Please stop calling my phone and harassing me, our business is DONE!

Helped repair some storm damage, tree came down on the corner of home and crushed roof/gutter etc. Came out and advised/handled the bulk of dealing with the insurance company and used some special software to submit their estimate to them, and got us enough money to cover it entirely from insurance. Positive experience, prompt responses, I would recommend them.

What a joke. I have been literally calling them 2 times a week for the past 3 months to get an estimate for an additional roof vent. I keep speaking to a woman who takes the message and obviously they either don't receive it or they just don't care. How can anyone trust them if they can't be trusted to call you back. Time to find a reputable company.

Good luck getting them to respond when you have a problem after the work is done! We did a large project with them a while back (replacing siding, roof and windows) and they did a decent job. But when we had a couple small problems after a few years, it's impossible to reach them, they never call back. We had to fix everything ourselves.

I just had an old window replaced by Joe Percario. Both men who installed the window worked as a team. They worked non-stop; were meticulous ; truly professional and did a great job. I am so glad I had them install my window as opposed to Cal Decker and Son.

We knew we needed the roof repaired but still were very happy with the inspection done prior to beginning the job. They we're thorough and cleaned up at the end of each day.

I regret signing a contract with Percario on july 30, 2020.. The work was promised to begin september 15 but started on November 24. 6 months later we're still waiting for it to be completed. There is little to no communication. Entire weeks can go by with no work, no call, no text. They have more projects than they can service and end up juggling the work.
Do you homework. Ask questions. Get it in writing. Demand permits. Better yet, go with a different company.
Eileen

My experience was within 4 months of completing a portico install at my residence, the work deteriorated in that the portico is sinking. Contractor said the issue was cosmetic and after the cosmetic fix, it deteriorated again. I have a professional engineer's report stating that work required footings and that no footings are installed. Contractor claims portico is tied to home structure but engineer has confirmed that is a false statement. I would not use this Contractor again. I hope someday I can reverse this rating. If I could, I would attach pictures to this rating.

TLDR; Overall the experience has been positive, but there were definitely some bumps along the way.

So, we were new to the whole home improvement game, and had no clue what we were doing at the start. We wanted to finish our basement, and we had a number in mind based on some other friends that had similar services done. We went with Joe Percario because of his BBB profile, and some of the reviews and photos we had seen of "his" work.

Step one is that they send the estimator/salesman to get a look at the proposed project space. They take measurements, and they consult their big binder. The price came back at about twice what we were expecting. Okay, so now the "downgrades" follow. Well, instead of this, we can do this...yadda yadda yadda. Okay, we finally converge, and agree (still not quite as low as we had hoped/expected, but still within reason).

Step two is that they send in the project manager, PM, (who is a JP employee). He looks over the space, takes measurements and looks at what is on the order form. It is of the UTMOST importance that you realize that the PM will do everything in their power to minimize their costs. Unless you are very specific when drawing up the contract, this can bite you in the ass. In order to keep the costs down, we had to cut off a section of the basement with a wall. They wanted to install half a wall (not putting dry wall on both sides). We eventually agreed to have them put up drywall, but not finish the other side. They wanted to not finish the closet space under the stairs, but eventually had to because the Township MADE them because of fire code violations. So, yeah, we bumped heads a few times because things were not explicitly written out in the contract. We'll know better next time. Remember, the salesman promises the world, but the PM is the one that you'll have to deal with.

For those that don't know, the PM hires other contractors to actually do the work. The only time we had JP employees was when they had to come back and do the closet under the stairs...and when we had to replace sections of the floor...more on that later.

Okay, so we get rolling, some of the electrical is done, some of the framing is done...and then we come to a standstill for over a month as we wait for the permits. The PM had promised the project would be done before Christmas, it was not. He had lied to us continuously about the state of the permits, until I actually went over and talked with the township. Eventually we got the permits, and somewhere around this time the PM was actually terminated from the company and replaced by a new guy who had to get up to speed quickly.

As for the work, the basement looked beautiful when completed. There were issues though. The hvac crew installed vents in the existing ductwork without any kind of return (my hvac guys hated what they did) and the vents break very easily. I had one replaced almost immediately, and I've been dealing with a broken one for years now. So, we were not fans of that work.

Now the biggest problem was that we put tile down directly on the concrete slab floor. Everything was wonderful until the floor started to buckle. We called JP up and complained, and they sent JP workers over to fix the buckle. Again, it looked nice, until the floor buckled again. We were told that we should never have put tile down on the floor like that as there is movement of the slab, and this kind of thing happens. The biggest problem was that they said it like WE should have known better. Eventually, they fixed the problem again (even though they kept saying they were not at fault for it). We eventually agreed that if it happens again, they would remove the tiles, and we would have to put down a floating floor instead (think Pergo). They would handle the labor, but we'd have to buy material. Luckily, the floor hasn't buckled since.

So, eventually things got taken care of, but it took some effort on our part. Remember, they are out there to make money, not be your friend.

If I could give this company negative stars I would in a heart beat.
We contracted them to redo 2 of our bathrooms and the sales guy put us at ease. Everything went quickly downhill from there.

The project manager they assigned us didn't bother to truly listen to any of our requests and then kept arguing with us that we were the ones who didn't remember correctly. After about 4 or 5 of those arguments I kicked him out of my house. They also charged us an extra $4K for additions which we had told them about in the beginning but they basically had us cornered since they were half way through the job at that point. We then got another project manager who was much nicer but things still went wrong again and again.

The guy who they contracted to do our tiling was horrible. All the grout has completely cracked in two bathrooms. And today the cracks led to leaks in our basement.

They swept all the debris into the subfloor which eventually collapsed part of our basement ceiling.

PLEASE STAY FAR AWAY FROM THIS COMPANY!