Constraction reviews in Roselle, New Jersey
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Requested pricing for a pantry to be installed in my home two weeks ago, as well as future fencing/decking pricing. I am still waiting for my estimate. Called the company yesterday, and the woman said she would email Dominic (salesman) and that we would have our estimate the same day. No response, so we called again in the afternoon. The woman again said that she would email the salesman and make sure we'd receive a personal phone call. Well we have yet to receive any phone call from this company, or yet any estimate we have requested. Maybe instead of emailing an employee, that a simple phone call would be a much better solution. I was told this is the #1 general contractor in NJ. Well it seems that your customer service is lacking, and very unprofessional.
Update: After being asked to remove or update this review by the owner of the company, Joe Percario, here is our revision. After posting this original review, we were contacted to have another meeting with the owner, to go over our quote. Within seconds of his arrival, I was confronted if I was the writer of this review, and why it was posted, quoting "One bad review = 10 lost jobs for me." Then describing the job AGAIN, he suggested "installing a walk-in pantry, since we are cutting into the garage, for more room and storage, since your husband can eat a lot." To him this was a comical remark, although I myself was in absolute shock and awe of what he just said to my face. Finished the rest of the walk through, and continued into the dining room where he proceeded to finally put together our quote. In describing the quote, he suggested that "we install a heavy duty pull down staircase in the garage, that way it won't collapse while you're standing on it, or you could always go on a diet." If this is the manor that this man conducts his work, I am very surprised that he has been in business for so long. I am absolutely disgusted at this individual, and if I had not been in shock at the event, he would have been kicked immediately out of my house. I have never been so disrespected in my own home! You should be at your utmost respect while talking with a customer you would like to do business with, not degrade them in their own home. To all future customers, please beware of the individual that will be working on your home. -
What a pleasure working with Joe Percario and his team. They replaced my old roof and fixed all the gutters and soffits expeditiously and with little disruption to my business. Couldn't be happier with the job they did or the people I worked with. True professionals! Highly recommended.
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I would like to leave this review for Joe Percario General Contractor because I had a very positive experience with them. I dealt with Tom the consultant and the construction team was very clean and courteous the entire time. We did some window and door replacements and it was a hassle free experience. Good quality and worth every penny. Thank you Percario.
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I just recently completed a major interior renovation with Percario (kitchen, bathroom, knocking down walls, a number of other plumbing, electrical, and structure components). They do it all. My wife and I are truly wowed by the final product. Great quality work, expert design advice (especially needed if you are knocking down walls), very flexible and supportive throughout the entire process. Amazing team of people there.
Overall, can't say enough good things. -
Excellent work. Had a roof installed, second one by Percario, last one was 25 years ago. Very professional from the appointment phone call to the completion follow-up call. Work was scheduled within 2 weeks of estimate. Job started and finished on schedule. Very satisfied.
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This was the greatest experience ever. The entire job was done so professionally and everyone was a delight. I had an addition, roof, a kitchen and new windows put in. Everything was done exactly as they said it would be done in the time they said it would be done. The entire team was fantastic at helping us with all our needs to get the job done right.I would tell anyone who needs to get home improvements down to just take the time and sit with a rep. You will find out for yourself how great this company truly is. Pass it on.
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I had a ton of work done including a new tri-level roof, two customs windows, new siding in areas, and work on the Patio. They weren't the cheapest (you don't want the cheapest ever or even close to it), but they did a great, PROFFESSIONAL job. On time, neat and orderly, and it's three years later and the work is holding up wonderfully. I thought I had a leak on the roof and I called them and the work manager came out, went on the roof, and turns out it was a leak from one of the windows which we didn't replace. They caulked it up for me for free even though it wasn't their responsibility and had nothing to do with the new roof they put in. It made me feel good to know my contractor is there for me. That's why I originally chose them, hoping they would be solid, and they sure were. Calling them back in the Spring to get more work done. Jersey City, NJ.
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Professional. Responsive. And did a great job fixing/partly replacing a section of our roof several years ago. With all the rain they recently diagnosed and repairied water leak from a roof vent. They answer their phones and call back. And because this was so time sensitive I was really impressed at how fast they came to my house. Highly recommend.
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I am writing this as work is being done on a siding job. Ultimately I hired Percario because I specifically asked if they subcontracted, Joe said no. Here we are day 2 of a month delayed siding job and guess what? Subcontractors are here. I asked to speak to Joe when i called the office, was given attitude (up until then everyone was very nice) and told I cant speak to Joe, only Dom. I asked who he was since i never heard the name and the lady blew me off i had to tell her listen if my money is good enough to take then treat me with some respect. its been 3 days no call from Dom, and personally id rather have went with a company that doesnt say 1 thing and do another. I could have saved money and went to the subcontractor myself. Ill update review when the job is complete and see how they rectify my concerns.
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We used Percario to replace and install new double doors for our house and had a great experience working with them! They were very professional, really satisfied with their service. We are happy with our finished product.
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I was a fairly new homeowner with limited knowledge about construction and craftsmanship when my cement slab cracked and flooded the basement. I don’t know what I would have done without the levelheaded, fair and informatively honest Dominic Percario.
He gives you options and then describes them in layman terms breaking down each step in the process so you can make the decision that is best for you and your home or business. His team’s work is efficient, clean and well executed. I don’t know where I would have been without his guidance and knowledge during the harrowing insurance process. I am grateful for Joe Percario General Contractors. -
Please be careful if you are doing business with this company. The owner will come to your home, and will talk a good talk to get you to sign a contract. They will charge you a whole lot of money for mediocre work. The mediocre performance is for what was finished. A I feel like I was ripped off by this company.The son/ co-owner doesn't seem to care about customer service. I will never work with these people again. Update 2 months later// Just found out that along with the cable cords they ripped out, they also ripped out the bird netting and spikes we had installed. Never asked or told us they removed it. So disappointing.
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Save your money and go with someone else this company is very unprofessional. The owner is now going under the reviews saying he isn't affiliated with the company which is a lie. The general contractors and the Percario Properties LLC is the same company. I think I would know I was a previous tenant. I won't be taking any reviews down until someone explain to me why y'all are still keeping my security deposit!!!
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I just had a full bathroom remodel completed by Percario. Dave, Jim and Dom were outstanding to work with. I had a challenging timeline to work with and Percario delivered a quick turnaround with a seamless approach. They did the job right, secured the permits needed and helped provide guidance every step of the way. The finished product turned out great. Everyone who was a part of job was accessible and punctual with any and all questions/concerns. I would highly recommend using Percario for one of your projects.
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We used Joe Percario to install replacement windows in our home. The crew was quick and professional. We were so pleased with the work they did we recommended them to some friends who were also getting replacement windows put in their home. They loved them too.
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In the spring of 2016, I met Joe to get information about a new roof I was considering because my roof was getting old and it was covered with a green moss from all the trees around my house. Joe explained the reasons and what a new roof would entail. I decided to go ahead with the project and I am glad i did. The crew lead by John was excellent. The job was done in 1 1/2 days including my detached garage and I have been very happy with the result. I would recommend Joe Percario General Contractors without any hesitation.
Mark Keefe -
Had our first floor windows installed. Had some issues with scheduling installation, but the staff did all they could to make sure they kept their original install date. Windows are beautiful and definitely worth every penny. Install staff was fantastic and friendly. Will definitely continue to use Joe Percario Cont. for future home projects.
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We had our entire roof replaced and extended dormers on the back of the house three years ago. The work that the Percario team did has held up with no issues. We were pleased with the service and professionalism given to us. We will definitely use Joe Percario General Contractors again!
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I hired Joe Percario General Contractors to replace my roof. I was given a fair price, the work was started and completed as promised. They were neat and conscientious, taking the time to clean up. A few months later I had a few pieces of siding partially come off during a storm and didn't know who to call, I called Joe Percario and they sent someone over to fix it for me the same day. I would highly recommend them.
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We had some major construction performed and WOW it came out fantastic. It was such a pleasure to work with all the contractors and workers. Dave Hackney and Adam Friedstein supervised the crew and made sure everything was exactly what we asked for. First, we had our porch roof replaced along with a new attic fan and three bathroom vents that John Lee supervised and you couldn't have asked for a better person to work with. Then, we had two bathrooms redone with new shower tiles and floor tiles & counter tops. Next, they replaced our home siding and we couldn't be happier with how the home looks. New gutters, garage doors and (9) interior doors were installed. I believe John was the contractor for the interior doors and window and very talented. Yes, there were quite a few issues but Dave & Adam made sure everything was taken care of. The last issue is being resolved; the window we asked for was incorrect and they will be replacing the window. We couldn't have selected a better company to work with. They always notified us the days they were coming and they always communicated what was occurring. I can highly recommend Joe Percario. Thanks guys for everything!!
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I have had nothing but the best experience with JPGC! Initially i scheduled an appointment with one of their consultants to just try to get a general idea of what I would be getting myself into with kitchen remodel, but, their careful evaluation, product knowledge, and willingness to explain things to me no matter how many times I may have asked, I decided to go with Joe Percario GC. After deciding to go with them, I met with the consultant and project manager to make sure we were all on the same page. We went through every detail of the project which insured that the entire job would go smooth until the end. Everything was completely as I expected and I couldn't be happier with my new kitchen...will be having them come out again for my next favorite room, the master bathroom!