Reviews of local pros in South Hackensack, New Jersey

GRC came to my home on a sweltering day when my AC stopped working. They diagnosed the issue, demonstrated their understanding of the problem, and showed me different units with improved air flow capabilities. I selected one and they returned within a day to install it. Their cleanup was thorough. The staff was friendly and assisted me throughout the process.

We hired GRC for a new air conditioning system and had a seamless experience from start to finish. Their professionalism shone through in every interaction - sales, installation, and aftercare. The AC is working as expected and their follow-up is prompt.

GRC Mechanical Services are top-notch pros. Their work has been exceptional every time - they genuinely treat you like family. The results speak for themselves: our AC system is running smoother than ever. If you need reliable HVAC service, look no further; they're the go-to guys.

We had to replace all our major home appliances due to flooding caused by Hurricane Ida. After scheduling for an estimate, we received a proposal with two options within a week. The salesperson followed up with phone calls to see if we had any questions or concerns. Their financing options were a big help since the insurance company was unresponsive and we couldn't wait any longer.

Getting approval for financing and accepting their offer meant installation could happen quickly - it took just 3-4 days, which was a huge relief (PSE&G would have taken an extra 3 weeks to schedule). The technicians were very professional, knowledgeable, and courteous throughout the installation. All our questions were answered and concerns addressed to our satisfaction.

They thoroughly tested the system after installation and made sure everything was in good working order before leaving. We're extremely satisfied with the quality of the products and the workmanship delivered by this company.

The team at GRC was excellent to deal with and installed a new AC system professionally. They left the area clean and tidy, demonstrating a high level of service.

We spent ages figuring out how to replace our wine cellar's refrigeration - it's a tough nut to crack finding someone local who knows what they're doing. John and GRC got it right, no fuss or stress for us. They came in, assessed the setup, then checked the lines to make sure everything worked smoothly. They even handled the supplier part, which was a challenge during Covid - they kept me in the loop the whole time. The team at GRC genuinely understand how to handle specialized equipment that requires ultra-low temperatures for extended periods. Cirilo, Terence, and Tim were top-notch on-site - they treated our home like their own. They covered every inch of floor space without cutting into walls, not even in one tricky spot. Their communication was clear, prompt, and hassle-free. Two months later, everything's working flawlessly. We're stoked to be GRC customers and can't thank them enough.

I've had nothing but frustration with another company that installed my water heater. When issues persisted after weeks of problems and no solutions, I reached out to GRC. They stepped in promptly and resolved the issue in just two business days. From start to finish, the entire experience was top-notch - from friendly customer service representatives to skilled technicians who treated me with respect. Needless to say, I'll never go back to that other company again; GRC is my go-to for any home services needs.

GRC Mechanical did an impressive job from start to finish. From the initial consultation to installation, they were responsive, professional, and tidy. I'd highly recommend GRC for any air conditioning or heating issues. Kudos to Joe, Matt, Terrance, and Cirilo - top-notch service that's greatly appreciated.

I've been consistently impressed with GRC's work on my central AC system, which they installed a few years ago. Their technicians are always polite, knowledgeable, and courteous when entering my home. For annual maintenance and urgent issues, I rely on them exclusively. In fact, I even sent one of their team members to my mother's house for a weekend emergency call - testament to their reliability and trustworthiness.

I had a great experience with GRC for installing central air into my existing heating system. The team showed up promptly, worked efficiently, and left everything spotless. After researching multiple options, their price was unbeatable. Overall, I'm thrilled with the results and would highly recommend them to anyone looking for reliable service.

I'm thoroughly satisfied with Breathe Easy Maintenance Plan and the technicians who performed my HVAC start-ups this spring and fall. I've been using their services since 2022, when I was seeking a better experience.

The office staff and management at GRC are consistently friendly, professional, and accommodating, demonstrating a genuine interest in their customers' needs. They remember me and my account details, which is impressive.

I've had three start-up services with the same technician, who always arrives on time and completes his work meticulously. He's patient, explaining each step clearly, and respects my home during the service. The most recent visit was exceptional - he replaced my 10-year-old thermostat and provided guidance on programming for optimal performance.

Overall, I'm extremely pleased with GRC and their technician, John. His professionalism and customer care have earned him a permanent spot in my recommendations.

Heating stopped working this morning, but within 20 minutes, a technician arrived and got to the bottom of it. I'm grateful for the quick response and the kind, professional service.

A sales representative from the company visited after a tech had identified a freon leak issue with our 25-year-old system, which wasn't surprising given its age. The rep took precise measurements and assessed our existing setup before outlining multiple options. He was helpful, explaining everything clearly and patiently answering our questions. Fast forward to today, two technicians arrived early, Cirilo and Justin, who worked efficiently to replace the old unit with a new one. They were courteous, kept our home tidy, and demonstrated their expertise while being willing to address my queries. Their professionalism is an asset to the company, making it a pleasure having them in our home.

GRC fixed my wine cellar cooling unit quickly. They replied to my requests the same day, even though they didn't sell or install the equipment. Excellent service. When it was time for replacement, they offered a fair price and did an outstanding installation. Their crew showed up on schedule, protected the floor, and were courteous and tidy. The new system went in seamlessly and is working as expected. It's reassuring to know they stand by their work.

I've been relying on GRC for my heating and cooling needs for over 12 years now. They consistently demonstrate excellent time management, a strong work ethic, and exceptional skill. What really stands out, however, is their attention to detail - the technician made an error on the invoice, which wasn't caught until they proactively called me to correct it. It's reassuring to know that such mistakes are promptly addressed, especially when it might otherwise go unnoticed.

I've been working with GRC for nearly two decades, which speaks volumes about their reliability. When my old unit stopped working, Matt from sales was incredibly responsive, explaining options clearly and being accommodating to my needs. He managed a quick turnaround, getting the new unit installed within just one week. I've also had experience with Joe in service, who's always available and can dispatch help promptly when needed. Both Matt and Joe have consistently impressed me - they're trustworthy professionals who get the job done efficiently.

I needed urgent AC repair over the weekend, during a heatwave. Marie answered my call Monday morning at 8:30am, promising to send someone that day. By noon, Matt had arrived and fixed the issue, getting my AC up and running again. The service was top-notch, exceeding my expectations. I'm so impressed that I've cancelled my existing contract with another company and signed with GRC instead. My experience has been fantastic from start to finish – I highly recommend this business.

Here is a rewritten version of the customer review:

Excellent service from start to finish. The technicians were knowledgeable, professional, and responsive throughout the process. They explained the options clearly and helped me understand the benefits of each solution. The work was completed on time and I'm extremely satisfied with the final product. It's been a significant improvement over my old unit, running much more efficiently and effectively.

This driver was reckless, tailgating and weaving in and out of lanes without using their turn signal. They even drove across multiple lanes at once, putting everyone's safety at risk. The lack of caution or concern for others on the road was alarming. It's clear that this individual is disregarding posted speed limits and other drivers have to adapt to their aggressive driving style.

I had my heating system serviced by GRC. The technician did a good job, showed great knowledge and professionalism, was friendly and explained the specifics of my system clearly. It was a positive experience thanks to their service.

I recently hired GRC to replace my condo's HVAC system, and I was impressed by their competitive pricing. Their staff was extremely responsive and accommodating throughout the process. They efficiently scheduled the installation, ensuring it happened before the next heat wave hit. The technicians, Terry and Justin, arrived on time and did a fantastic job with the installation.