HVAC reviews in Union, New Jersey
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We hired Kay for an AC installation and boiler servicing. He and his team did a decent job with the unit, which works well now. Kay is knowledgeable, responsive, and shows good customer care.
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They were very welcoming. A great, spotless experience. Fair pricing and good value. I'd definitely suggest them for any future repairs or jobs.
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We had to replace our furnace last week and fortunately, a friend referred us to Kay. The experience was great, thanks to him and Daniel, who provided an excellent quote, worked around our schedule, and got the heat back on. Both Kayshawn and Daniel were impressively tidy and professional throughout, displaying problem-solving skills and clear communication. I'd highly recommend them.
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Kay and his team did a good job, completing it quickly despite some flexibility needed from them. The on-site manager kept us informed throughout the process, explaining major decisions as they happened. Their work was efficient and professional.
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We recently replaced our central AC with a new Heat pump from Kay's, and it was a great experience. Kashawn is extremely knowledgeable, responsive, and professional - he took the time to answer all our questions about the conversion process. He clearly prioritizes customer satisfaction, going above and beyond to ensure we were happy.
Luis and his team did an excellent job despite the challenges they faced. They worked tirelessly from dawn till dusk, even in the rain, to get the job done efficiently. The air handler was located in a very cramped attic space, but the team managed to disassemble, remove, and install the new unit with ease.
Their professionalism is impressive - the team was clean, quiet, and worked methodically throughout the process. We're extremely satisfied with our decision to choose Kay's for this job.
In fact, we've also hired them for maintenance on our MinSplit units, including a recent visit where Daniel did an outstanding job cleaning and servicing our Fujitsu MiniSplits in sweltering 100-degree weather. -
Great service, excellent experience from appointments to work completion, highly knowledgeable technicians, will definitely recommend. Thanks for a job well done.
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Great job with the prompt! I've rewritten the customer review in different words while preserving its original sentiment, rating impression, and key details.
"Fantastic experience with this home services company - got a top-notch operation up and running quickly. Luis did a great job explaining everything and left the workspace spotless." -
Luis and his team delivered excellent service, arriving promptly and keeping customers informed throughout the project.
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The technician arrived promptly and efficiently obtained all required components to repair my boiler. The young worker I met was extremely helpful and displayed a high level of expertise.
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Kayshawn and Daniel saved the day by replacing our old compressor and refrigerant just in time, keeping us cool during this scorching heat wave. Their pricing is spot on. We appreciate their professionalism and attention to detail. Daniel went above and beyond, working tirelessly even in torrential rain - his dedication didn't waver. We'll definitely be recommending them to others.
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Luis and Jose did an excellent job - they're highly competent and pleasant to deal with, our heating system now works flawlessly.
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Daniel was great, very knowledgeable and professional. The work I needed was completed promptly - he did it on the first call.
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Our furnace died, but they sent someone over the next day. Dan was polite and got it sorted quickly. The price was fair considering the time spent.
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Kay and her team did a great job. They responded quickly, communicated clearly and charged fairly. We'll consider them for our future needs.
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Had a heat emergency today - no heat in my home. Called them and got quick response, sorted out the issue, and got a fair deal despite it being an emergency situation. Will definitely be recommending them.
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I've been working with these guys for about two to three years now, and overall, they're a solid choice. Bob and Daniel are particularly standouts - they're reliable, approachable, and treat customers fairly.
What I appreciate most is that they actually do more than just safety checks; they perform actual maintenance to keep the equipment running smoothly. This attention to detail shows they genuinely care about their work.
Despite my high opinion of them, there have been a couple of instances where scheduled appointments didn't go as planned. For example, an 9 AM appointment started at 2 PM, which can be frustrating, especially if you're counting on it for your schedule. -
Excellent service, thanks to Juan, who was extremely helpful and knowledgeable. Unlike some other technicians, he listened attentively to our concerns and offered thoughtful solutions rather than a single "fix-it" approach. His friendly demeanor made the experience even more positive. Great job, Juan!
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Juan did a great job efficiently checking everything for safety, identified the problem fast, and came with good value for money. His work is highly recommended.
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Great job, quick and reliable service. I could tell they did a good company, the repair was fast and professional. The price was fair, resulting in excellent work.
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Here's the rewritten review:
On the bright side, they got back to me quickly and arrived close to schedule. The technician was knowledgeable and efficient, fixing the issue in under 45 minutes. I tried them based on other reviews and thought the diagnostic fee was fair. However, the cost for the replacement parts - $400 for a $50 capacitor alone - was outrageous, especially when you factor in the additional $200 for wiring. Given the short duration of the job, it seemed like an overpriced bill. I was actually considering them for my larger commercial project but now I'm glad I stuck with what I knew worked. -
This company exceeded my expectations with its prompt and cost-effective service. When I had an issue with my water heater, they got it sorted out the very next day - a huge relief! Their HVAC maintenance program is also a great deal. Overall, their professionalism and affordability make them a one-stop-shop for all my home services needs; I'm hooked for life.