HVAC reviews in Union, New Jersey

He showed up on schedule and provided clear explanations - a true professional with in-depth knowledge of his work.

They arrived quickly to fix a heating problem that was causing issues.

I highly recommend Platinum for their emergency services. When my furnace failed unexpectedly on a night when I had a young child at home, I was frantic. Platinum arrived promptly and worked tirelessly to replace our entire system as soon as possible. Their staff were kind, professional, and fair, offering a good price without trying to take advantage of our situation.

He got the job done efficiently and professionally.

I highly recommend Platinum for your HVAC needs. When we moved into our home, our air conditioning failed on the first try, but I knew right away that Platinum was the way to go. The two technicians who came out gave a quote, and while others were decent, Platinum's diagnostic visit stood out - they thoroughly inspected everything and identified multiple issues. They explained what was wrong in a clear and concise manner, even providing photos to help illustrate their points. Communication was top-notch throughout, with updates provided regularly. What impressed me most was that they stayed longer than expected to fix the problem and were grateful when it was finally working again before the summer arrived.

Artsem did a great job fixing our HVAC problems efficiently and with professionalism. We'll definitely be calling him again for any future needs.

Edward is top-notch, no problem at all. Turned up fast, fixed the AC in a flash, and now it's actually working. Great service on a blistering hot day.

Eduardo arrived promptly, showed a good attitude and was extremely knowledgeable about the issue. He quickly identified the problem and provided a straightforward solution. Extremely pleased with his professionalism and expertise.

Denis from Platinum Heating was knowledgeable and friendly. He took the time to figure out why my condenser unit wasn't working and fixed a faulty capacitor after running tests. When he entered my home, he wore booties to keep dirt outside in. This consideration showed he cared about the space. I'd trust him with any future HVAC issues or maintenance tasks.

The technician performed well on my heating system installation.

I recently used Platinum Heating and Cooling to fix my boiler, which had stopped working. The scheduling process was easy, with a prompt appointment set up without any issues. When the technicians arrived, they did so within the given timeframe and completed the job in under three hours - faster than I anticipated.

The team was well-organized and efficient, explaining their work clearly. I'm pleased to report that everything is now working as it should. Their straightforward approach and professionalism were impressive. Given my positive experience, I'd consider using them again for future heating needs.

Service technician arrived promptly, inspected the unit thoroughly, and completed the work satisfactorily.

Platinum Heating & Cooling installed my Carrier HVAC and heating system flawlessly. The staff were prompt, courteous, and explained everything in a clear manner. The installation was tidy and swift. The 5-year labor guarantee demonstrates their commitment to quality work. They truly exceeded expectations, making them an ideal choice for future projects.

Vadim Tech showed up on schedule, gave a thorough rundown, and addressed every query I had without any hassle.

Den, Edward, and Demitry arrived and sorted out the compressor problems that had been plaguing me for a month. Their rapid resolution was impressive. I'm extremely satisfied with their work - thanks and appreciation go a long way here!

A professional job done promptly by someone with excellent expertise and a courteous demeanor.

The technicians conducted a thorough inspection of my furnace and heat exchanger, identifying cracks and disassembling it for repair. Everything was restored to its original condition once the work was complete. I appreciate their professionalism and expertise, particularly given their extensive experience in the field.

Platinum Heating & Cooling did an outstanding job, addressing my cooling concerns with their mini split solutions. The team, led by Denis and his brother, is incredibly detail-oriented. Throughout the process, Denis kept me informed, clearly explaining each step. He was professional, knowledgeable, and tidy – I'm impressed and will definitely be using them again in the future.

Ed was a delight to deal with - extremely courteous and explained everything clearly. I'll definitely be choosing them from now on.

The technician was super knowledgeable and made the conversation very straightforward - they wanted to ensure everything was done correctly.

The customer was very impressed with the service provider's demeanor and expertise.