HVAC reviews in Union, New Jersey

Excellent service with clear explanations of the inspection process and next steps taken.

I'm extremely grateful for the team's exceptional service at my home. When my boiler failed, it seemed like a never-ending cycle of problems would ensue with the replacement unit. However, the team came up with a clever solution that addressed the root issue. Their professionalism, cleanliness, and empathy were impressive - they truly went above and beyond. I wholeheartedly endorse this company for their outstanding work.

They were extremely courteous and efficient with a great work ethic.

Our service went smoothly thanks to Technician Art, who pinpointed the issue and offered a prompt fix. However, there was an initial miscommunication about the scope of work, which we managed to iron out. Overall, a job well done and we'd trust them again.

USAA sent a technician from HVACi to investigate the problem with my ductless mini-split, which had stopped working. The tech showed up an hour late, diagnosed normal wear and tear on the condenser unit, but only spent about 30 minutes looking for solutions before wrapping up the job.

Ed, Denis and their team got the job done quickly and cleaned up after themselves.

Denis from the company is a pleasant guy who knows his job. He fixed my AC unit quickly and made it work properly again. I'm happy with the service, which is exactly what you'd expect from a reliable team.

The technicians initially assessed our outdated heating system, concluding that installing a new unit was the only viable option for adequate heat. A few days later, they arrived to install the new system and worked tirelessly throughout the day, efficiently replacing the old unit. Upon turning on the new system, we experienced noticeable warmth in areas of the condo we hadn't previously warmed up.

We appreciated Edward's timely visit, who explained our aircon issues with needed more refrigerant. He offered a reasonable discount of $6 off the original bill, which was appreciated. His friendly demeanor and patience were especially valued as we have an elderly parent.

Edward did a great job. He showed up on schedule, accurately identified the issue, and resolved it without any problems.

Ed exceeded expectations - I've dealt with over a decade of unreliable services, but he quickly identified the problem and fixed it efficiently. Ed is incredibly knowledgeable, courteous, and proficient. His work was prompt and reliable, making me confident in recommending him to others.

They got the job done well and thoroughly. The company left detailed notes about what they did, which helped them identify any problems later on. We're happy with the service and would definitely hire them again.

The adjuster was knowledgeable and on time, quickly identifying the issue at hand. I'd definitely suggest their services again.

We had a great experience with Platinum Heating and Cooling. Eduard came to the job on time, showed up prepared, and knew his stuff. He took the time to walk us through everything that was happening and offered some solid advice. Although they couldn't fix our unit, he helped us explore other options and was upfront about what could be done. We appreciated his honesty and work ethic. This company stands out for its integrity and customer care.

Had a Mitsubishi mini split installed on the second floor. The process was smooth and hassle-free thanks to Eduard, who handled everything professionally.

Exceptional service! The job was completed promptly. Zero issues to report. All problems were identified and resolved quickly. These technicians are incredibly knowledgeable, clearly seasoned pros who know their stuff. It's evident by the expertise displayed during the work and valuable advice provided. Highly recommend - you won't regret it!

This company gets a thumbs up for efficiency and professionalism. Work was completed swiftly without any mess left behind.

Impressive work! Quick fix and no hassle. Looking forward to their help again in the near future.

This guy did a great job replacing my system in just three hours with zero damage! Fast, clean, and efficient, he showed up with a professional attitude and a super polite team. He's definitely worth every penny.

I've had a seamless experience with Platinum HVAC, from initial contact to completion of the job. Their team was extremely professional, knowledgeable, and courteous throughout the entire process. The technicians arrived promptly, accurately diagnosed the issue, and communicated their findings in a clear and concise manner.

The work itself was efficient, thorough, and of high quality. The team took the time to assess my system's overall performance and offered valuable suggestions for maintenance and upkeep. What impressed me most was their dedication to detail and evident pride in their craft.

The level of customer service was exceptional – friendly, respectful, and genuinely focused on ensuring I was satisfied. My home is now comfortably maintained, and I have confidence knowing my HVAC system is in capable hands.

I wholeheartedly endorse Platinum HVAC for anyone seeking reliable, trustworthy, and top-notch service. Having built trust with this company, I won't hesitate to call upon them again for future HVAC needs.

Vadim delivered an excellent service - thoroughly explained his work and showed great patience when I had questions about the process.