Home Services reviews in Wayne, New Jersey
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We spent a year looking for a professional tree removal company. Too many of the companies had such poor communication that we had to chase them first for response to our inquiry and then again to get our estimate. I kind of gave up during last Winter and resumed again this Fall. In total, we received six quotes from six different companies and are SO THANKFUL we saw Adirondack recommended on our town's local neighbor Facebook page.
One of the owners, Bill, responded immediately and came out himself the next day and handed me a written quote. He answered and followed up immediately via phone call and text to a question I had after he left. While many other companies gave me red flags, every flag Adirondack held up was green. He was also the ONLY company to explain that he needed a permit to take down my two dead trees and I provided him the info he needed to send his request off to the town. They also happened to be tied for the lowest quote. The other company with same quote offered no tax for paying cash, but I gladly paid Adirondack the tax because of their excellent communication.
They arranged a convenient time for us and our neighbors' schedules, arrived on time, and both owners, brothers Bill and Scott were there. I see how you can keep prices reasonable when you do the work yourself. Their small crew were very nice to talk to and they all worked well together to get the job done.
They respected all my requests and now we can sleep well at night knowing these trees will not fall.
Thank you Adirondack! -
Excellent. Adirondack has one of the largest cranes in the area, and used its huge crane to reach over my house to the backyard to reach the tree. As they cut each limb--and eventually the trunk--the crane carried the pieces OVER my house. If that sounds like a recipe for nervous pacing and indigestion, it was. Yet, I agreed to this approach because I had high confidence in Adirondack from my first phone call with the owner, Bill Barlow. He gave me his cell number, answered his cell most of the time and if not, he returned my call very quickly. He gave me an estimate within 24 hours. Bill worked with me on the timing of the tree-cutting. They showed up on time. They did the job safely and efficiently, and as promised. There was saw dust everywhere, but when they left, they had cleaned up so immaculately that you'd have no idea any work was done at my house that day. Adirondack was one of the most expensive of 8 companies I contacted, but I knew from my conversations with Bill that I was willing to pay more to have responsiveness (two of the companies I called kept saying they'd go to my house to give me a quote but never did) and the gut feeling that Adirondack was a quality operation that would keep my house (and my neighbors' houses) safe. Bill also provided copies of insurance documents, and volunteered to put my neighbors on the documents too since his crane would be parked in their yard (my backyard was too small and hard to reach to put any heavy equipment back there).
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The team did a great job.. and clean up was Awesome. They really care about the job they do.. Thank you to Justin and his team..
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Three young men came over today to trim some branches on a tree in the front of my house. They did an excellent job. I highly recommend Trees Unlimited!
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On time. Professional. Great prices. Left the work area spotless. Will use Trees Unlimited again for sure
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I was really worried about a large tree that was threatening to fall on my mom's house. Trees Unlimited quickly responded and secured the tree so it would not fall. Then the next day they began the enormous task of removing it. I could not believe how professional these guys are and how much care they took in the process. It went smoothly and I would use them again for sure.
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Justin and his crew did an amazing job from start to finish. Justin is incredibly knowledgeable and helpful in diagnosing the issues and addressing the issues.
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Called for a estimate, made an appointment, day of appointment (Justin) showed up looked around told me I’ll get a quote via email. Don’t happen, called back secretary said there is nothing in the system except for the appointment. Told her Justin was here , she said it’s the owner... will call back when she sorts it out. Still no call no email.
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I would highly recommend Trees Unlimited. I have used them multiple times and have found them to responsive, reliable, professional and reasonable.
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I had a great experience with Trees Unlimited. Justin and his team were very easy to work with. I will be using them again for future work.
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In short, the work that was done does not reflect what was on the estimate, or at least the way I understood it. The canopy was not trimmed, they left a huge pile of mulch (not communicated to me) and my husband ended up removing the holly bush that I paid them to do. I have called the company 3 times to get them to come back and correct it, they have not called me back, this is 2 weeks ago no.
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This is our third time hiring Trees Unlimited. They made quick, clean work of the job. The crew came on time, were professional, and cleaned up the yard following. They even cleaned out my green branch bin!
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Trees Unlimited is amazing!!! they did an outstanding job! Scheduling was quick, and they were on time, knowledgeable, professional and did a great job cleaning up too!!! would highly recommend!
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Very professional and knowledgeable. The work was excellent and Justin and his team took great care to make everything look nice and not harm existing plantings (I had hydrangea around the tree we had to take down). I was extremely pleased.
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Trees Unlimited is professional and well worth the money spent. We’ve used them multiple times and Justin and his team are super helpful and knowledgeable about trees and will make great recommendations.
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We recently engaged Trees Unlimited and Justin's team. They were timely with their response, fee was fair and service was exceptional. We would use them again.
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They do great work. I used another company previously that ran all over my grass and only partially ground down the trunk. Trees Unlimited came cut down my tree, ground the stump below the dirt line, and cleaned the whole area. I highly recommend.
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Everyone from the owner Justin to all of the workers were professional, quick and took pride in their work. They made sure everything was to my liking before cleaning up and leaving. Would definitely use them again!!
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Five star experience! Justin and his team provided perfect, prompt tree service at my home. I highly recommend them. And their prices are fair and affordable.
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Unresponsive after agreeing to tree removal job. I corresponded with the owner, Justin, via phone call and text on Oct. 12. He stated he could do my tree removal, and would send me an estimate for the job either that day or the following day via email. I never received an estimate. I texted and called his cell and office numbers several times to follow-up. As of Nov. 17, I have received no response from him or his office staff.
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I have to put in emergency calls for trees downed twice this year and they responded within minutes. The work is phenomenal! The guys that came to my house were so professional amd honest. I recommend this company to all of my friends!!! 😊