HVAC reviews in Wayne, New Jersey

Ultimate Aire came highly recommended by a friend and I was not disappointed. They definitely lived up to what my friend said and I would give them a 10 Star rating if I could. Any contact with Ultimate Aire has always been wonderful.
My recent call to the office was answered by a very pleasant woman, she listened to my issue and was able to provide me with an appointment the next day. The service technician was punctual, knowledgeable and friendly. He explained what I thought was problem wasn't and put my mind at ease. Also, he wore a mask and covers over his shoes to keep my carpets clean.
My personal opinion is that it is very rare to find a company that provides good and honest service. Since this is what I found with Ultimate Aire, they deserve to get acknowledged and recommended to others.

Ultimate Aire Systems came highly recommended to me by a friend to replace my aging air condition system. My experience with them was exceptional from the initial sales process to the on-site installation! Anthony, my salesperson, was personable, professional, extremely knowledgeable about their product line, and offered us several recommended options that would meet our needs and budget. Installation of the new system was overseen by Jeff, the owner, and his crew was simply amazing … their punctuality, professionalism, passion for perfection in the quality of the work, and respect for our home (placing runners where they would be walking through the house and thorough clean-up when the job was done). It is indeed rare these days to see such an extraordinary focus on customer delight and pride in workmanship as Ultimate Aire has demonstrated to us. I highly recommend them and would give them more than 5 stars if I could.

Outstanding customer service! Dennis came to help out with our AC unit. He is very knowledgeable, informative, and patient. Extremely thorough work. Excellent communication. Keep up the great work. We will be using Ultimate Aire Systems for our heating and AC units moving forward.

The owner of Ultimate Aire, Jeff became my neighbor growing up. Years later I purchased a home and needed to replace one of my AC units. Jeff and team quickly installed the unit and did a great job. It was very easy. Fast forward 2 years and the unit breaks. Paid $200 for a service visit only to then tell me parts are under warranty but labor is $600+ for one hour of work. The reason the unit broke is “not made like they used to be.” I would have happily paid more for a better, stronger unit. I’m paying up now anyway. I’m just disappointed. Tried to keep business in the neighborhood but I’m literally hurt by this. I guess business is business and nothing more. My brother, father and family business have all used Ultimate Aire and would guess have spent $100k+ through the years. Oo well, we’re all moving on and have a difference of opinion on what is right and wrong.

Ultimate Aire installed our HVAC systems in 2015. We have had bi-annual maintenance contracts on both units since then. The office staff is very efficient at scheduling and Dennis, the HVAC technician, is really a pleasure to work with. He is reliable, polite, knowledgeable and very efficient. I would definitely recommend them.

We recently hired Ultimate Aire Systems to install central AC in our home and we were extremely happy with the job they did. The project started on time and the crew was knowledgeable, professsional, courteous, and they did a great cleanup. Jeff, the owner, was extremely helpful throughout the entire process. We trust that he was not overselling us on anything and we really feel he had our best interest in mind. We highly recommend them.

Ultimate Aire has been a pleasure to work with and I can't recommend them enough. Recently they performed a scheduled yearly maintenance on our family's central A/C. Dave did a great job (as always) with his inspection and cleaning of the system. He was on-time, thorough, and easy to work with-- exactly the experience we've come to expect from Ultimate Aire after working with them over the years!

We have been using Ultimate Aire for a very long time, they are amazing! Dennis is the service technician who comes to the house and he couldn’t be better! Prompt, courteous and so accommodating.
The company always responds quickly and their service and advice is always excellent. I couldn’t recommend them more.

Ultimate Aire installed our HVAC systems 22 years ago, and we've had them do annual spring and fall service ever since. Both systems are still going strong. The last several years we've had Dennis servicing our systems and he does a great job. On the very few occasions we've had issues, they've been right over and fixed things right away.

Our 19 year old Carrier furnace died on February 24, 2025. The heat exchanger and gas valve were not functioning. We wanted another Carrier 96% efficent gas furnace for rplacement. I looked up Carrier authorized dealer/installers and found Ultimate Aire Systems near our home with 56 out of 56 best #5 reviews. Called and set appoitnment for Dave to assess our sitution. Dave knew his heating and furnance business to the 'max'. He said Ultimate could secure the furnace I needed as it was available at the Carrier warehouse. We discussed the 19 year old Cariier AC/Condenser/Coil and as I was replacing the furnace, we decided to replace the AC system with another 4-ton 16 SEER unit. The following day I received a comprehensive proposal via e-mail and my wife and I agreed to move forward. On February 27th Jefrrey Clapp, president and owner, of Ultimate, arrived to oversee the removals and installation of the old furnance and AC systems. The addition of the Ecobee premier smart thermostat was great to see digital operation versus old world analog. Jeff, Dave, Doug, Dennis, Felix and other performed to perfection and by 4 PM my heat was back up. The smart thermosat tutorial from Dave was easy for these old timers to understand and operate. Sharon in billing mailed us a "Paid in Full" a few days later. Controller Roaseanne mailed us the rebate forms soon after the installation. As committed, the new AC outdoor cover was delivered to our home by their rep. We are totally delighted by this excellent and professional service from Ultimate. the nicest folks to do business with.
Larry N E
03/12/2025

Have been using Ultimate Aire Systems for years. They previously installed central air in our 110+ year old home and annually perform scheduled maintenance. We just used them for the first time for annual boiler maintenance. Mike and Dave were great. Started asking about any issues we were experiencing with our heating system and went to work. We leverage the benefits of their annual support service now for both systems.

Ultimate Aire Systems just installed a Ductless Mini Split Unit in our home and they did a Great job. From start to finish they were very professional and you can tell the installers really cared about their quality of work .The sales person and office worked hard to find rebates that we qualified for which helped save us a substantial amount of dollars. Would highly recommend them.

We have been using Ultimate Aire for our heating and air conditioning needs for about 20 years. They are true professionals who are knowledgeable and stand behind their work. In addition, to the installation of our HVAC system, we contract with them for a service agreement that includes not only bi-annual system maintenance but also emergency service calls. One of their employees, Dave, is just exceptional. He knows all the ins and outs of the products the company installs, explains things in a clear, concise way and has the ability to troubleshoot if the need arises. It was Dave who made an emergency call on a Sunday, no less, when our 20 year old system decided to stop heating our house during a cold spell. Dave had the problem diagnosed quickly and replaced the offending part thus sparing us old folks of a frigid sleepless evening at home. Dave’s the best!

My experience with UAS was very very positive. Anthony came in because I needed a complete hvac system. We discussed the issues I wanted corrected when he removed the old system. He did everything he promised and I was extremely satisfied with the results. It is very obvious (comfort speaking) that my home was upgraded.... the 2 stage carrier is quiet outside..... no longer sounds like a jet engine when we sit outside..... it seems the air is cooled more evenly across the house...... They are a good company to patronize. Anthony is a gentleman!

From start to finish, their team was professional, knowledgeable, and genuinely cared about delivering top-notch service. They responded promptly to my inquiry and scheduled an appointment that fit my schedule.

The technicians arrived on time, were courteous, and took the time to explain the issue with my system in a way I could easily understand. They worked efficiently and made sure everything was running perfectly before leaving. I also appreciated how clean they left the workspace with no mess left behind!

Their pricing was fair, and the quality of their work exceeded my expectations. It’s clear they prioritize customer satisfaction. I highly recommend Ultimate Aire to anyone in need of HVAC services you won’t be disappointed!

First of all , let me start out by saying that this crew is the Ultimate crew! Arriving on time, polite, covering my floors, closet clothes what ever needed to be .They worked as an efficient team, communicating with one another about the job. I had a complete handler system & condenser installed, this super crew worked in sync with each other with great results for me as a home owner. I couldn’t be happier with my install and the Ultimate crew that made it happen! Do not hesitate to to hire this company and their amazing crew. Ultimate Aire is the Best! I also last but least want to Thank Sharon for being so personable and caring to me as a customer, she explained and assured me of everything that was happening in the progress of my proposal for my project t, as a homeowner this is very important! Sharon is an asset to the company! Thanks to Sharon also ,.

Montclair Comfort Services delivered fast, reliable and highly professional service

We recently hired this company for AC installation, and the experience was excellent. They installed an additional unit for us, and the whole process was smooth and professional from start to finish.

The installation was done safely and neatly, with great attention to detail. Everything was secured properly and left clean once the job was completed.

The team was punctual, knowledgeable, and respectful of our home. I highly recommend them to anyone looking for reliable AC installation services.

Extremely happy with my new central air system. These guys were fast, and fair. After shopping around for the right price Doctor Air was very honest compared to other companies. My system works great and they were very clean and courteous. Thank you!

The HVAC technician replaced old air filters, cleaned the coils, and checked the system thoroughly. The HVAC technician also provided useful maintenance advice.

Absolutely impressed! The technician arrived promptly and expertly installed the thermostat in under an hour.