Landscaping reviews in Albuquerque, New Mexico

To begin with, I am not Phyllis Amato, I am her husband, Marty Diamond. Yesterday John Hoffman came out to my home to adjust several sprinkler heads. At the time I pointed out what I suspected as a leak of some sort in the middle of the lawn. John diagnosed several possible causes and corresponding repairs. This could have been very costly as trenching may have been required to locate a break in the line. As John went to work we BOTH hoped for the best. Fortunately I dodged the bullet because John ultimately determined the problem to be a broken riser. By the time he told me this he had already replaced the riser. The cost was $133.00 plus my great relief.
John really loves his work and genuinely enjoys working with the company's customers. He is very capable and honest, which speaks well not just for him but for Just Sprinklers as well.
The message: Ask for John.

Visited this place to check out their special seasonal pumpkin patch. Parking is rough. There were plenty of grandparents there to buy that special pumpkin with grandchildren. Plenty of Sprinkler people hanging out. No one coming to answer questions or help. No wagons, carts, trollies to put pumpkins in. You had to carry each pumpkin inside to pay while the staff of 4 at that moment stood and looked on. The cashier was argumentative and rude regarding prices. The overall attitude was very negative and very unhelpful. Nice selection of pumpkins but customer service was extremely lacking. If you can't lift things very well and you prefer a positive attitude, think about finding another source. Maybe it was just a bad day, but I know that the grandparents I saw buying pumpkins would have appreciated some assistance. The other parents there were able to lift but no direction from anyone. Courtesy and customer service go a long way with me.

Excellent service, prices are good and they have lots of stuff to help you with your DIY pond or what ever you're creating. You really could benefit from taking a look at what they offer. Did I mention good prices yet? I'll go back to get my supplies on future projects. Check it out!

The manager at the Santa Fe store is incompetent. It took him a very long time to figure out my refund for the 4 pallets I returned. First he thought I got 3 pallets, then oh no, I didn't pay for any pallets, then he discovered that I did pay for 4 pallets. He was supposed to check on delivery for the sod but he didn't. He is as dumb as a box of rocks. I gave him 1 star.
The young people working there were excellent. They took care of the sod order (and the sod is very nice) and found a delivery person for me. Then they tried to cover for their boss by saying "he knows more about the fish." These young people deserve 5 stars so I averaged the stars to 3.

Omar and Francisco did a really great job. Omar arrived very soon after I called and assessed the problem. They fixed our major leak and got our water turned back on just as soon as possible. Francisco was a fantastic worker and very knowledgeable. Thanks a great job.

Called to make an appointment. They were booked out 2 weeks. They came highly recommended so took the appointment. Took off from work early on the appointed day and 5 minutes before appointment time they called to cancel appointment and couldn't reschedule for 2 weeks out! So happy to hear they are that busy. Guess they don't need my business.....

I called today and got an afternoon appointment. The irrigation tech that came was Patrick Davis. He was courteous, knowledgeable and quick. He took care of my main problem then asked if there was anything else. I told him I was concerned about costing too much time and paying extra; he said there was still some time left and so he quickly repaired three sprinkler heads that were mis-sized. I felt I got my money's worth, I'll ask for him next time I need a tech.

Had 15 of 23 sprinkler heads replaced on a 25+ year system. Estimator was professional and was on time. Estimate was for a job (no details of cost breakdown) for $1200+tax. They could schedule the work for the next day between 12:30 and 3:30. 3:30 comes and goes with no call. At 4:00 two employees show up to do the work. After showing them around one indicates it should only take an hour. Of the two workers, one does the bulk of the work while the other is constantly on their cell with what sounds like personal calls (I later catch this individual laying on their back on the front lawn talking on his cell while his partner was working in the back). Three hours later, at 7:00, they finish up. Based on the price of the materials they used, I estimate I was charged $180/hr per person for labor or put another way about $72/sprinkler. The work was good but based upon the unprofessional actions by 50% of the install team, I think the price was very high.

I was told that they sold wood for bbq smoking, they had a 10 log bundle of oak for less than $30.
Great deal and friendly service, I'll be going back for sure.

Great store for ponds and irrigation. Great selection of different types of landscaping and pond rock.
UPDATED: These folks constantly exceed my expectations. I had to figure out a way to go from a 1" hose to a 2" waterfall difuser. I came to them and walked out of there with with three free parts (leftovers from old kits) and only had to pay for 1 threaded coupler. Friendly, professional, and competent. I love this store!

They did a tremendous job installing our synthetic lawn and flower bed in the back yard. Very hard working crew that knew what they were doing. Willing to do any minor changes you ask for while installing the lawn.
Highly recommend and competitive pricing too.

I was referred to Just Sprinklers by a family member. We needed to correct some problems caused by poor installation by another company. The entire process was a pleasure - from the evaluation/estimate by Omar to the installation. Ryan Johnson and his crew were professional and personable and a pleasure to work with. The job was completed even sooner than they had estimated. We had a few questions afterwards and they had someone out the next day to answer our questions. We are fans and I anticipate we will be long term customers for all things landscaping.
Marty and Sidney
Albuquerque

I had Patrick Davis over to fix my sprinkler system and he did an outstanding job. I called the day before and explained that we would be leaving out of town and we needed the sprinklers fixed by the end of the day on 7-12-2017. Patrick showed up bright and early, as I requested,and did a great job and did it quickly. The lady on the phone was also super nice and efficient.

These guys are the BEST! The technician we had fix our irrigation, John, was Outstanding! He got the job done quickly, efficiently, and even took a moment to dig up a rebate form for me that I didn’t even know I was eligible for! This is the only Sprinkler company I will use from now on and I’ll always ask for John.

Had an AMAZING experience from start to finish!! Very knowledgeable and helpful in the evaluation, was impressed with Ed Gonzales. Bobby and his crew were the best I've ever experienced when it comes to their professional isms, and they were kind and respectful to boot!! I couldn't be more happy with the end result!! I love when the end result is BETTER than what was expected. I would highly recommend!!full

My sprinkler system is not working. Just Sprinklers had few weeks wait time. I had to call another services who told me to change the wiring system and rest of the system is working fine. He did not charge anything for the estimate. I wanted an opinion from Just Sprinklers since Sprinkler Timer had Just Sprinklers name on it. Just Sprinklers Technician showed up on time as promised. I mentioned to him the wiring issue as suggested by previous Technician. He said the problem was with the solenoid and changed it. That didn't solve the issue. He then said it was the valve and changed it. It didn't solve the issue either. He then "confirmed" it was the wiring issue. He then went on to charge $420 for the "work" he did before confirming it was wiring issue and my issue is not solved yet. Interestingly, he charged $230 for the parts that cost only $30 in Home Depot! I am very disappointed with Just Sprinklers services and their quality went down the drain.

We’ve used Just Sprinklers for years for all our irrigation repairs. Recently the have become associated with American Leak Detection company that offers a free service currently. We did not use this service because we thought “free “Was too good to be true. Instead we spent over $350 with a trusted plumbing company to detect the leak and then called Just Sprinklers when the leak was determined it to be related to irrigation on the outside of the house. Since our intuition told us the leak must be on the outside, we should’ve just call just Sprinklers. They would’ve done the analysis for free and the guys are so great they know just where to look.The work itself involved a lot of digging. Much appreciation for the staffs strong backs. Their estimator came out the next morning and gave us an accurate work estimation and price. They were able to schedule us for a repair the very next day. Our biggest mistake was not using their free league detection service.

It's unfortunate I have to leave a bad review as it seems this is the only recourse left.

We recently a purchased a home and our first encounter with Just Sprinklers was as a subcontractor to the Water Authority to install a smart irrigation controller. After not hearing from Just Sprinklers for several weeks, we reached out to Just Sprinklers and confirmed a date for the install. When Just Sprinklers showed up, they did not install the controller as this was apparently scheduled for another date. They walked around the property, identified no major issues, and charged us separately for the visit. They never returned to install the controller as the Water Authority subsequently terminated their contract for poor service.

Flash forward, the Water Authority comes to install the controller. It turns out one of the zones is totally dead and they have no idea where the water goes. We have John from Just Sprinklers come back and verifies the dead zone. As Just Sprinklers had installed the irrigation system 2 years prior, it's still under warranty. Great. John feels it'd be prudent to review the old records to see what was done before proceeding further. Great. 2 days later. Silince. We call John back and he profusely apologizes and promises to take a look at it when he gets back to the office later. Silence. We call back a week later and he again profusely apologizes and promises to look into it. Silence. We call him back several days later and he is in finally in his office. He'll run over to accounting to look at the records and will call us right back. Silence. Since then, he will no longer return our calls. We call the office and they say they'll send him an email. I don't get why he won't just call us back. Maybe he doesn't want to deal with our system as it was apparently it was a very large and expensive system?

I rate this a 5 star because of the pumpkins, I don’t know about anything else. The pumpkins were a good cost with gigantic size, and the range of pumpkins is great. I got a around 80 lb pumpkin, for only 24 bucks! (with tax) I highly recommend this for other people that want pumpkins, but don’t want to spend the money with McCalls.

After years of patronizing this store, spending literally thousands of dollars over that time period, I will NEVER shop at Just Sprinklers again. Had a very unpleasant experience while trying to SPEND $800. The employees were too lazy to be bothered with draining a fountain and getting it ready to take home because "we close in an hour". There were 4 employees in the store. The two female employees at the register were working very hard to get us to NOT buy the fountain, using a variety of excuses, as well as by having a condescending, rude, and totally unhelpful attitude. They clearly didn't care about whether or not they lose a regular, loyal customer. I expected, however, that management would care, so I sent an email to the address on the website saying I had a bad experience that I would like to talk with them about. Do you think I got a response? NO. So obviously management and/or owner John Seaver don't care either. So they will get no more of my money, which, sadly, won't hurt them a bit. Am not surprised about low level employees not caring, but when upper level doesn't care, it's a problem.....
Don't be fooled by all the 5 star reviews on their website. They are clearly overly edited.

They cancel the apt that is set up and say they will be there later. Then they don't come. I have made appointments 3 times and they have arbitarily moved it to when I can't be there. So if you make an appointment just be aware they will move the time till later and then not come at all. I must not have a big enough account to warrant any attention. I am really pissed.