Landscaping reviews in Albuquerque, New Mexico

We used this Service a number of times for a few years and they did a good job. However, price went from $150 last year to $750 this year. Same size yard. Same work. We never would have agreed to this amount. Instead, Josh blind-sided us with a huge bill AFTER he did the work this winter without ever advising us he was increasing his rates by over 500%. Buyer beware. Josh is not to be trusted.

I highly recommend Yardman for their exceptional landscaping services. I have utilized their services for various projects at both my business and home, and I have consistently been completely satisfied with the design and execution of their work.

In addition to their project work, we also rely on their maintenance services to keep our landscapes beautiful and well-maintained. I have always recommended Yardman for all landscaping needs, and I will continue to do so.

I have use this company for several years. Always received professional knowledge and work.

Told me there was a 6 cord minimum, plus a $150.00 Delivery charge per truck. They can only carry 3 cords per truck, so delivery charge would be $300.00!
We have purchased wood from them past couple of years and this is the first mention of road conditions. Last year we were told that there was a 6 cord minimum but since one of our neighbors needed firewood as well we didn't question it too much. Total surprise this year , when someone we thought we could rely on for wood suddenly says that to deliver to us would cost us an extra 480.00 this year. this is quite extreme for someone who relies on wood for heat for the winter.
As to the road being "Impassible" we and all the people living here use the road daily to drive to work and back in passenger cars and if you are actually worried about the " safety of your drivers " Why would you reuire a minimum of 6 cords meaning that you would have to send two trucks here instead of one?

I rate this company no stars.... mainly because the experience our family had bordered on "elder abuse". There was a "hard sell" and a huge estimate (double of what the company that actually did it for) plus on top of the outrageous estimate, the process was literally NOT needed.... what was proposed was a long drawn out process, (10+ days once started - and the start time kept being pushed off for more than a month) ... come to find out the other company had the entire job done in 2 days! CRAZY!!!! Then, when it was asked to recoup the deposit, as services were not going to be rendered in a timely fashion, and after the office manager and the sales person called my mother a liar and after we could NOT get anyone to return calls and after my mother got yelled at by both the manager, the owner, and the salesman! We finally had to get a lawyer and other family involved to get the money back. Be wary of what is promised. We are thankful this is finally settled. So, one star due to the fact we did finally get the deposit returned and this experience is done.

I ordered 7 tons of Cobblestone from this company after visiting the yard. The rock looked good and they had no problem taking my order and charging me for it. Ever since it has been a nightmare! They delivered 80-90% Dirt and some cobblestone in the mix. I called immediately and was unable to reach a manager or anybody who was able to do anything about it . About 10 days later I received a call from a very rude woman who basically called me a liar which is the worst part about this whole ordeal . I would never lie much less over a few hundred dollars. It’s an insult to myself and the rest of the hard working Albuquerque community. On top of all this it has costed me more money in labor to have this pile of rubbish removed from my front yard than what the rock is worth. NEVER DO BUSINESS WITH THIS COMPANY! THEY ARE LIARS AND DOWN RIGHT BAD PEOPLE!

After buying almost $1,200 worth of Rock to do my front yard and part of my backyard. I need about five more buckets to finish an area alongside my fence they told me they had a 1 yard minimum.the manager said I could buy four buckets but I'd have to pay the one-yard price. I offered $10 for the five buckets and they turned it down. Not very good customer service.

I told the manager I had one 5lb bucket a 3 smaller ones. understand the 1/2yd policy. They scoop the rock from a tractor it would be hard for me believe that the amount of rock they scoop each time is exact.
I would recommend going to buildology since they use a scale to weigh out what your getting.

For my new patio, the designer told me all he could find were bricks from Home Depot that didn’t match my existing walkway. It would have looked awful if I’d believed him, but instead I found bricks that matched from a manufacturer here in town. When I mentioned this to him, he told me that working on my courtyard was like “putting lipstick on a pig”. They had to move my sprinkler hub to accommodate the new patio, and they didn’t re-install it according to code, so I had to pay another company to do it properly. When the patio was installed at a slope instead of flat, the woman answering the phone in the office took forever to reschedule the job, and was combative and unapologetic. They also resurfaced my and my neighbors gravel driveway, and didn’t use a tractor as requested but instead sent a crew with shovels which didn’t get the potholes out; and they also used round crusher fine instead of flat that would be appropriate for compacting a driveway, so now our driveway is worse than ever and we have to pay another company to remove the crusher fines Pete’s brought in. I referred Pete’s to a client of mine and she shared with me how disappointed she was with them.

Never going back. Paid $150 after tax for this stack of wood. Measured it, and it’s 1/6th of a cord. They claimed to sell wood in “1/4th cord racks” that are 4’x4’, but math says that would only be a 1/4th cord if the logs were 2’ long; they’re not. At 16-18”, you get shorted 1/3 of the wood you pay for. It’s cheaper to buy $5 apiece bundles at Smith’s.

Never going back.

Pete's Landscaping is the best for firewood, We've been buying from them for a few years, today Jan.7 they delivered the most perfect wood ever. Customers for life.. Great Customer service and driver....

Be sure to check you get the quantity ordered if you get it delivered. Twice they've shorted my truck deliveries. The first time a manager came and quickly corrected the problem. The second time I was told by a rather rude female rep that I got what I ordered and that they couldn't have made a mistake. I asked to have a manager come out to inspect the delivery so they can see for themselves the delivery was 3 to 4 yards short of the 15 ordered. Nobody showed up. They have a good selection of quality landscape materials but consider taking take your business elsewhere if want to sure you get what you paid for on delivered material.

Edit: They unexpectedly brought some additional seasoned wood to compensate for the unseasoned (read freshly cut) cord we had delivered a couple weeks ago. The new stuff burns quite well and their customer service has been great in addition to their delivery personnel.
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We had a cord of wood, mixed piñon and cedar, delivered. Customer service was friendly and they arrived as promised and were able to deliver the same day we called. I believed we were getting seasoned wood as advertised on their website. However, the wood was incredibly difficult to get burning and to stay burning. I called to inquire and found out they accidentally gave us one cord of Unseasoned wood. Customer service told me they would send me additional seasoned wood. They also told me to add the unseasoned wood to the seasoned wood once the seasoned wood turned into hot coals. I'm not sure how that will work when I cannot get the unseasoned wood to stay on fire. Today they delivered 66 pieces of seasoned wood to mix with the unseasoned wood. Very disappointed.

I will start with the resolution, and upgrade them to three stars from one. We were contacted by Pete's and Sandra apologized sincerely for what had happened. The driver was NOT Pete Jr (he lied) and he was sent home for the day. They took the time to reach out to me and express what I feel was sincere concern. It doesn't erase my morning, but its a pretty good start. Well done.

We ordered playground mulch, Pete Jr showed up at 5:00 in the morning (5 hours early!!!) and said they had screwed up a big order and needed the truck. I complained and he said it didn't matter because HE was the owner, made a HUGE amount of noise as he dumped the mulch in a giant truck, woke up all of my neighbors and sped off down my street before the back of the truck was even all the way down. Unbelievably RUDE, terrible customer service!

Told me they would deliver between 8:30-10:30. Over an hour late. When I called them no apology or explanation. Poor customer service.
Originally gave 2 stars. Owner's son delivered 1 1/2 hr late and had a reasonable excuse...still could've called. Set me back hours. With a simple call I could done other things I had planned.
I see owner's response but it doesn't jive with what his son told me, so whatever. Their prices are decent and if you don't care what time they quote you for delivery then they are okay.

James, the estimator, came out today for pricing on sod and he also brought my rock samples, called to come out earlier than scheduled which was nice. Great price and friendly service all around. The rock is just what I was looking for, so I called the office to order 3 yards. They will deliver it this Saturday but unable to give a delivery time, just that they will give my a call on Saturday before arriving. No biggie! UPDATE to come!

We got our rock, tonight, they ask if they could delivery early. Friendly delivery guy and we are pleased with the product!!

I will never order from them again. Reasonably good wood, but when I called they said it would be delivered in the morning and it wasn't delivered until 2:30 in the afternoon (after I called asking why). Then they dumped the wood in the driveway - they did not stack it. When I called to complain, the manager said that they never give anyone an appointment for "the morning" it is only 10 - 2 pm. That wasn't what I was told. When I asked why I wasn't told that it would just be dumped in the driveway (a full cord of wood) they said, "Oh there's a $50 charge for that - every wood yard in town charges for that." Here's the problem they didn't tell me any of that when I called they just said it would be delivered. I assumed it would be put where I wanted it. They didn't offer to stack it for the additional $50. I also ordered some hardwood for our meat smoker. They just dumped that in with everything else and expected me to be able to tell the difference.

I have purchased firewood of years from Pete's, among other items. My last experience will be my last period. Not only was the quality of wood VERY POOR (1/2 cord NM blend-we normally buy full cords but I was short on space this particular time), it was like fireworks going off in my fire place. I was very fearful of my Brazilian Koa wood floor burning from the flying embers that my screen just couldn't restrain. I had to feed the fire every 45 minutes because it would completely burn up in less than an hour. Sure maybe it's my fault for not splurging on the most expensive firewood like usual... and it was short as usual...no where near a measured half cord. However they shouldn't carry wood like that in the first place. It causes a huge fire risk. I was afraid to leave it unattended for any length of time. And this is our primary source of heat. But the worst part was that when they delivered we asked them nicely to watch how they were carelessly throwing the wood from the truck because they were doing it very closely to a new 5k custom gate we just had built. Well, wouldn't you know it, not 3 minutes later they threw a log directly at the gate and gouged a big chunk out of the wood gate. We called and told the woman in the office. (I believe my husband even sent over photos.) She said they would take care of it, we never got a call back...this was months ago. Not that I would even allow them to touch this gate but they could have found some way of making this right. I own a construction company and would never cause damage to a clients home then disregard it, hoping to just go away. Very displeased. This lack of customer service is through and through the organizational culture. From the product to the employees all the way to management. It's no small wonder why the delivery personnel didn't take care in their job or listen to our request. Management has ignored us too. I will also need to pay a couple hundred dollars to fix my gate...Thanks Pete...We will be taking our business to A1 Firewood in the future.

Ordered a cord of wood from Pete’s. Upon their delivery I stacked it and measured the load. I was shorted 48 cubic feet. That’s 1/3 of a cord short. I called and they said they would make it right. Upon the new delivery it was 30 cubic feet. Still short 15 cubic feet. I understand that there is going to be some short it’s stacked wood it’s hard to get it exact due to gaps. But this is pretty bad. When they say delivered they also tack on a fuel charge, just add it into the price and be honest about it this was never mentioned. When you say that price delivered its that price delivered not plus fuel.

I went with a business this year to see if I would get better wood and seasoned. Honestly I am disappointed. I shouldn’t have to call them 3 times for separate drop offs to make it right. Give me what I paid for in the first place. Do not recommend. If their shorting their wood what else are they shorting in materials.

I purchased firewood from Pete's. I requested seasoned oak which they said they have and list on their website. Unfortunately, the wood is not seasoned and still has a high moisture content. It is very difficult to light and constantly smokey. I called twice and emailed customer service to discuss my concerns and see if there is a possible resolution. I have yet to hear back over the course of 3 months. I have not used their other services, so I do not want this review to reflect the entirety of their company, but I would not recommend purchasing fire wood from Pete's.

Received my order in full. The wood is seasoned and of good quality. I appreciate the hasty response to my complaint. Would do business again based on the fix.

Update: Sandra called me this morning and said the driver had picked up an incorrect load and that I would receive the rest of my wood either 10/28 or 10/29. I will update the review to 5 stats when I receive my wood.

Original: This is another typical Albuquerque wood buying experience for me. At best I've received just over a half cord after spending just under $300 for a full cord. For reference the bottom of my windows sit at 4 feet. Hoping to receive a phone call when they are open for business.

BTW: a full cord is 4'x4'x8' neatly stacked or roughly 128 cubic ft of wood. This pile is barely over half a cord.

We ordered top soil to cover 1/2 of our yard (15 tons), and then crusher fines for the same area (15 tons). These 2 deliveries were okay. Then we ordered top soil for the remaining 1/2 (15 more tons). This delivery was short. We did not get what we paid for. To make matters worse, the soil was about 1/4 to 1/3 very large rocks and construction debris (sprinkler pipes...). The driver said he would come back and pick up the rocks. I called the office 3 different times, and was told we would get an additional 4 tons of soil to make up for the short load, and that they would need equipment to load the rocks. It took several weeks, but we finally got the soil. Unfortunately, after 3 different calls to the office, we never did get them to pick up and haul off the rocks and other junk. My husband spent a lot of time removing all the junk from the soil to be able to spread the soil. It was back breaking work for anyone, but especially for a senior citizen. Pete's should be ashamed of themselves. I would not recommend using this business. Needless to say we used another company to order the crusher fines needed to complete the job. It turns out the other company was significantly lower priced as well!