Landscaping reviews in Albuquerque, New Mexico

This was the worst load of wood we have ever received. We were told the wood was cut to 18", this wood is much larger with branches sticking out all over, does not fit our stove. This was not cedar. We had to purchase a chain saw to cut it ourselves. We are elderly and not expecting to spend money on a chain saw let alone cut it. Very expensive experience. We will never use this company again.

Extremely disappointed. No veteran discount on a vet owned business, poor customer service by the lady with a huge attitude in the office. Staff looked disgruntled and paid 180$ for a 4x4 stack . Don’t go there you can get firewood elsewhere for cheaper! Place is a rip !!!!

I don't think you care about your customers to treat them this way. You won't refund me for product I overpaid for, which you quoted to me how much I would need and it was too much. Wouldn't even refund the delivery fee which I also didn't need. Is it customary in today's business to take people's money and not deliver a product or service and refuse to give it back? Goes against standards of basic human morals. Don't trust these guys. I won't change this review until unless someone makes it right cuz I don't need to be spending $210 more dollars than I don't need to

Ordered 15 yards of stone delivered. They came with their 15 yard truck maybe 70% full. Definitely will not cover what 15 yards is supposed to cover. We have it being spread to where it might cover an 80x10 ft area 3in thick. It really should go a lot farther than that. I wouldn't recommend them based on this experience.

Just needed 2 Home Depot buckets of Santa Fe brown to fill in some spots in my yard. Woman in the yard said 19 cents a pound. 2 buckets was 94 pounds. Woman in the office said 38 cents a pound. Nearly $40 for 2 buckets of rocks! Not coming back.

This is the beauty of google reviews. Ive never even used this business but i know by the reviews that i never wilk. Leaving a bad review just based off their responses to poor customer reviews. You can clearly tell from their replies that they do not care about their customers and its pretty much "well this is what you said/ wanted" type of excuse response. Its always the customers fault, not one of their responses takes responsibility, but instead turns in on the customer with some sort of passive agressive excuse. You can tell there is no common sense on their end, yes the customer told you to unload the wood there, but did you not even consider that you're blocking? How neatly you're unloading the product? This is the job of the business to take pride and go above and beyond and communicate with their customers to ensure satisfaction, not just "well that's what you wanted so you got it." Type of attitude which is evident in their responses.

Place to get firewood in emergency yet overpriced the handful of times getting. Unpleasant people. Laborers are a great help.

Pete's fill and topsoil is high quality and was delivered on a timely, professional manner. Highly recommended!

I usually love going here but this time after I got home, I looked at my receipt (should have looked before paying). I was charged a fuel fee. I bought three small rocks and a small piece of flagstone. I called to ask about the fuel charge and was told its for the fuel used on equipment used to load my order. Interesting because the man weighed it, picked it up and placed it in my back seat, 10 feet away. No equipment used. I carried the four pieces to the scale.
He also added all pieces for one price when my small flagstone actually was a lesser price per pound. I was told the fuel fee is auto generated but not a word of oh we should not have charged you that…so I paid a fuel fee for others? and all small orders are lumped as one price?
okay.

Pete's did an amazing job with our back yard. They made our back yard into a paradise. The crew went above and beyond. I highly recommend Pete's Top Quality landscaping.

Fantastic experience with this vet-owned business! They had great communication coordinating the delivery and were flexible when we needed to adjust the date last-minute. We are very happy with the quality of the bark mulch.

Went to buy soil builder. They delivered fill dirt. I talk to driver he told me to call, Sandra answered basically said my fault. Said the gentlemen that helped me write down fill. The driver had the piece of paper he wrote on , it had nothing but the word dirt. I need soil builder for garden we talked about it. All they offered was free delivery but still want 350? Something for what I ordered. Very sad because I like you guys but really poor customer service. To tell me me fault, I only looked at soil builder and mulch. Never looked or new about fill dirt
I don’t know if I will be back.

Bought a mix of top soil and soil builder (totaling 3 yards) for our new garden beds only to realize that when we watered, the water would pool on top and wouldn’t soak through the top layer of dirt. After the water dried, the top layer hardened and the dirt underneath was completely dry. We did this twice and day for a week hoping the water would soak down. It did not. After some research, it seems what we got from Pete’s is hydrophobic.
Did more research on how to fix the problem only to find that we would now need 3 more yards of mushroom compost and worm castings to mix into the dirt.
Since we spent about $300 and took two days to lay the soil in our garden beds, we were really dreading doing it all again. I called Pete’s hoping for advice, a refund, or something to help liven up our soil. I explained all of this to the woman at Pete’s and let her know I was worried that everything in our garden beds would die if we left the soil as is. Her response was “not if you water it, it won’t.” I explained to her again that even when watering, the soil underneath the top layer is completely dry. She let me know she would speak to a manager and call me back.
When my call was returned, they recommended adding a layer of bark mulch on top of the existing soil but wasn’t able to explain to me why or how that would fix the problem when asked. I asked to speak with someone who was able to explain it to me and was told they would call back. Never received a call back. I asked for a partial refund or discount on the mulch they recommended. They declined to refund me but offered to credit me 1.5 yards bark mulch which I guess is better than nothing. Needless to say, I won’t be using their mulch to try and resolve this problem and won’t be returning to Pete’s.

Even without this issue, the soil was completely dry and full of rocks. And we have SO many flies now, wasn’t a problem before laying the soil. Yes it’s cheaper than Soilutions but the quality of Pete’s top soil and soil builder is not rich or healthy enough to support plant life. Wish I could turn back time and get my soil elsewhere.

Piss poor driving by a man in a Maverick with this company’s name on it, swerving all over going into the left and right lane almost hitting other vehicles. It appeared that he was either on his phone or searching for something in his vehicle. I honked 2x and still continued on with his swerving. A+ for driving safely! I can only imagine the work you guys do!

Neighbor used Pete’s. They asked if they could move some rock into our yard and move back as part of the process. I was fine with it, but they did not make it look very good when they put it back along with the weed mat. Looks terrible.

Friendly front-of-the-house, but terrible delivery "service". Didn't ask me where to put the pallet of rocks. Scratched the driveway with the fork life in two places. I've never written a Google review before but an now -- because when calling customer "service", they were defensive, talked over me and downplayed/dismissed my concerns. Would never recommend them or return. (I don't use Google photos so can't upload pix.)

I’ve been buying firewood from Pete’s for many years and the last 2 years the quality has gone way down. Two years ago I had a load delivered and it was full bark scrap and unsplit chunks. This year I decided to go pick it up with my trailer to save a few bucks and it was even worse. The loader scooped up a load and dumped it in my trailer. I noticed most of it was unsplit but underneath the wood was dirt and bark enough to fill my residential dumpster! I should have rejected it but I was hoping for the best….I’m absolutely done with them! Stay away! See picture! Very disappointing!

Great to work with, helped walk around the yard and provided needed input for me to make my selections. Will come back again. Got bark, filler rock and flagstone. Bark project done and looking good!!! Thank you!

We’ve used Pete’s several times in the past and have been fairly happy, but last week, we had 2 loads of materials delivered. I met the driver and showed him the tarp where he could put both loads. He placed the mulch as far back as possible so that there would be room for the crusher fines. He said he would be right back with the 2nd load. When I went out later in the afternoon, he had dumped the gravel right in front of our garage door and not on the tarp. We were unable to get our vehicle in or out of the garage, so we ended up shoveling a huge pile of gravel over to the tarp. When we called to complain, they could not have cared less. They basically took our number and never called back. We’ve gotten literally tons of wood and landscaping materials from them, but unless they make this right, we’re done.

I ordered a delivery of 12 cubic yards of soil builder from Pete's. After the delivery I called and told the owner Sandra that our order was short by a significant amount. She was rude and laughed at me several times on the phone and told me she took care of the order herself and it was 12 yards. She did this without even seeing a picture of what was delivered. I asked for an email to send a picture of the delivery. I sent her this picture of the "12 yards" sitting next to my Nissan Frontier. She called back after a few minutes and told me it is indeed 12 cubic yards of material. She then proceeded to try to sell me more....no thank you. I'm only giving them 1 star because I have to give them a star to post. I will never again buy anything from Pete's.

Bought 1 cord of firewood. The price was pretty high at 395 + tax. Expected a cord of split wood. 20% of the wood was sticks and scraps. We can burn it all but the scraps burn quickly and don't heat like a nice split logs!