Roofing & Gutters reviews in Albuquerque, New Mexico

Great team to work with on our New Roof, thanks to Jared for all his expertise on being a specialist on his experience!

Ill definitely recommend them for sure!

Franklin and the Custom Construction Solutions team did an amazing job replacing our roof! They were quick to provide us with a competitive quote, did the install of a new TPO roof with lots of skylights, drains and canales on schedule, and left everything clean and tidy. Plus, the communications throughout the project were excellent. Lastly, even though a supplier caused minor damage to one of the parapets, Custom Construction Solutions fixed the issue in no time!

I couldn’t be happier with my new roof! Ryland Benally worked with my insurance company, and finally got it covered. I had filed two claims prior to this one, which were denied. I would have given up, but he didn’t! He works hard for his customers, and so does his crew! They were all courteous, respectful of me, and my home, and got the job done beautifully, in one day! I can’t imagine there is a better bunch of people to work with in all of New Mexico!

Highly recommend doing business with this company! Very professional and knowledgeable in the industry! Dillon helped us from day one ,getting our claim filed , handling adjuster meeting , to the ending process of the roof installation! Will be recommending to friends and family for the future.

Awesome service, NnM customs communicated through out the process. Ins tried getting out cheap but NM customs took care of everything and my hole roof was replaced. Excellent work with good product made the what could be a taxing experience go easy. Thank you NM Customs

Customer service was great until it wasn't. Got my roof done on a Friday, noticed Saturday that my A/C was not working. Waited patiently until Monday to call. Customer service still very pleasant and sent the contractors out on a Tuesday. When contractors were unable to fix under "warrenty" is when Customer service went bad. It became a battle of who was at fault. My theory, it was working...absolutely NO issue before it was detached then bam...unfixable according to A/C contractors. Then finger pointing started and it was allegedly my fault because I had an old unit and didn't go on my roof twice a year to maintain....ummmm....again, working just fine before, not working after. Ultimately, the company did make it right and after 3 attempts the contractors finally fixed my a/c. What prompted this 1 star review is the lack of compassion and human empathy Katie had during this ordeal. Having this stress and heat in July with 2 young children she was more focused on proving that the company was not liable than showing any compassion. Its sad to say that I don't even look at my roof with any sort of appreciation, I just look at it and remember all the stress I was put through for that long month of july with no a/c.

Robert and the team at Custom Construction Solutions are New Mexico’s Preferred Roofing Company! They are quick to respond to roof inspections, and they are always finding solutions that exceed the needs of their clients. Custom specializes in all things roofing, from routine maintenance to hail damage to new roofs, any type. Not to mention they pride themselves on quality craftsmanship, and look for ways to help you save money by exercising all insurance options. In addition, Custom does a lot for the community; they host many events including their annual block parties, which always bring lots of people and vendors together. Have a roofing problem? Custom Construction has the Solutions!

This roofing company was great through out the entire process. Alex and his entire team were fantastic. The job was done very efficiently and quickly and they cleaned up the debris well. I would highly recommend them.

Alex and his team did an excellent job on my roof!!! I will definitely recommend Custom Roofing Consulting and Construction to everyone, Great job! And Thank you for taking care of everything!

From scheduling the replacement of my roof to completion, this company hit all the high marks. On the day scheduled for work to begin the crew showed up bright and early before 8am. The crew made sure that all debris was cleaned up each day after work was performed. I am very impressed with the final product of my new TPO roof. Great communication and overall workmanship. This company shows integrity.

Robert and his team are exceptionally meticulous about their work. They work with purpose and with speed, but the quality is above anyone else doing the same work! I extremely pleased!!

recently had my roof replaced by Robert Paiz and his team at Custom Roofing Consulting and Construction, and I couldn’t be more satisfied with the entire experience.

From the very beginning, Robert was professional, knowledgeable, and incredibly thorough. He took the time to walk me through the condition of my old roof, explain my options clearly, and answer every question I had without rushing the process. It never felt like a sales pitch it felt like honest guidance from someone who genuinely cares about doing the job right.

The communication throughout the project was outstanding. Robert kept me updated on scheduling, materials, and timelines, and his team showed up exactly when they said they would. In an industry where delays and lack of communication are common, this level of reliability really stood out.

The workmanship was top-tier. The crew was efficient, detail-oriented, and respectful of my property. They took great care to protect landscaping and clean up thoroughly once the job was complete. When they finished, the yard looked just as clean as it did before they started which I really appreciated.

Most importantly, the quality of the roof itself is excellent. You can tell the installation was done with precision and pride. It not only looks great but also gives me peace of mind knowing it was installed correctly and built to last.

If you’re looking for a roofing company that values integrity, clear communication, quality craftsmanship, and customer satisfaction, I highly recommend Robert Paiz and Custom Roofing Consulting and Construction. They made what could have been a stressful project smooth and seamless from start to finish.

A friend referred us to Richard Govea at Custom Roofing Consulting and Construction after they did an excellent job on her roof, and I’m so glad she did. My roof was complicated, and I honestly didn’t know where to start, but Richard took all the stress off my shoulders. He called in my insurance claim, was there for the inspection, and worked closely with Robert Sr. to make sure everything was handled the right way. They also replaced my gutters. All of the services were done on time, and the quality of the work was outstanding. Throughout the entire process, they kept me informed and made me feel truly taken care of. I couldn’t have asked for better service. Absolutely a 5-star experience.

Me gusto

Great place great work great ppl

Excellent work and extremely professional

Not very responsive.

Great services and excellent work.

The best service in town because they are punctual and very considerate with their service

Great company. Quality work and Very professional

Great trustworthy company will only do business with them from now on