Reviews of local pros in Belen, New Mexico

Greg with Sears did an excellent job

Robert showed up early, he’s quickly identified the problem and provided an estimate. I highly recommend Robert.

Technician was polite, and very informative if I had questions he was able to give the information I needed.

I have found the Sears Appliance Repair technician to be professional, knowledgeable, on time and honest with evaluating the repairs needed on my appliances.

Very professional and knowledgeable.
He was also very friendly
Great job

The technician, Jay (Gregory W.). was very professional, polite, and knowledgeable. He provided options and made suggestions regarding our washing machine.

Greg the Service man was very cordial very professional and very efficient he knew his stuff great experience

I was charged 1000$ for a diagnostic to be told it couldn't be fixed. I've been calling for 3 months now... still no service. This place is a SCAM.

I was grateful l he came early and called first, was polite and told me about the the freezer that at this point it looked as if it will be that the garage overheated the compressor but after he plugged it in it started show of signs of freezing just to keep my on its performance

A 1 service. I was worried about getting overcharged for my dryer smelling but as soon as the technician explained everything and showed me the problem I was relieved to know that I was not gonna pay an outrageous price. I will now only let these people work on anyone of my appliances.

My technician was great. Not sure why it took almost 3 weeks to get service. 3 weeks with no washer is not a good service policy IMO

Michael & Karen worked hard, following very confusing tech sheets, a phone call to a live person on a help desk who would not help them. Finally, they decided to check everything top to bottom, repaired a broken wire nowhere near the control panel. Machine started working! I'm anxious to do my laundry now and see how it does. Made by GE with Chinese parts, this Hotpoint washer was very aggravating for them to fix. KAREN & MIKE ARE KEEPERS. Thanks to both.

Took three trips to get the hose replaced, initial assessment was inadequate . 3 weeks without a dishwasher was awful.

Greg is great to work with. Did a great job, communicated well and cleaned up after his work. I highly recommend him

Sears Appliance Repair professional, Gregory, for service on my Kenmore oven, 4/24/25, was on time, courteous, communicated well, efficient at diagnosing and describing issue. Thank you Sears and Gregory!

The technician did not show up on the day of the appointment and did not try to call or contact me to let me know. When I finally got through the automated service to get an actual human on the line, the customer service rep acted annoyed and offered a time a week later for rescheduling. I asked for a contact number so I could at least call and confirm the appointment, she acted annoyed that I requested the information.

Repairman refused to service my refrigerator. He did not charge me for the service call. I won't use SEARS appliance repair ever again.

Technician was awesome he repaired it in no time great work 👍

Technician was real knowledgeable and friendly but the parts took too long to come in and do the repair the cost for the parts were too expensive Let's see how the refrigerator works I hope Sears back up their work on the repairs

Jay is a professional. His knowledge in repairing appliances is excellent. He diagnosis the problem at hand effortlessly. Jay is reason why I elected to stay with Sears service plan.

They are a ripoff. Their technician was not interested in doing his job and fixing the appliances. I paid a total of $275.00 for the Diagnostics check.is what I paid. The dryer not the washer were fixed.check and didn’t They use the verbiage of you declining when you call back to place a complaint. The technician never asked if I was declining. Just wants the diagnostic payment. The technician never give you the cost of labor or the cost of parts.