HVAC reviews in Astoria, New York

4.2 based on 299 reviews Back to the listing
    5

    They consistently surpass my standards.

    5

    Exceptional experience from start to finish.

    5

    Thanks for a great job.

    5

    Worked with them was straightforward.

    5

    Great experience with AC repairs. Everything worked out perfectly.

    3

    This company is quite unhelpful and lacks a customer-focused attitude.

    5

    Great service from friendly staff.

    5

    Excellent team with top-notch customer care.

    5

    Very good work from these guys.

    1

    Unfriendly service representative.

    5

    Excellent staff provide top-notch service every time.

    5

    Superb customer service, great value for money, and quick response.

    5

    Their customer service is top-notch and unbeatable, with an impressive inventory that sets them apart from the competition.

    5

    Great service for all my business needs. Friendly and helpful staff always on hand to assist customers.

    5

    Great crew to deal with, handled all my parts and accessories in a flash, everything was readily available.

    5

    Excellent customer service from the staff, who were highly knowledgeable and extremely helpful. I'd return to this supplier for future HVAC and PTAC needs.

    5

    We're consistently impressed with their service - a reliable partner for our ongoing needs.

    5

    We've been dealing with these professionals for decades - they're experts in their field and have earned our trust. If you're a seasoned pro, they're definitely worth considering.

    5

    The entire team at Brothers excelled. From initial conversations to final execution, they delivered a prompt and cost-effective solution that met our needs.

    1

    After five weeks of waiting and multiple attempts at follow-up communication, I received the wrong part - a fan coil incompatible with our system. Despite Brothers Supply's usual efficiency in fulfilling orders for this high-rise building, the salesperson made a mistake. We asked for an exchange as is standard when errors occur like this. However, he refused, suggesting we install a valve to compensate for the faulty piping connection. Thankfully, Nancy, the COO, stepped in and organized a replacement fan coil promptly after I reached out to her. It's clear that having the right person to escalate issues makes all the difference.

    5

    They're excellent. The team is knowledgeable about my product and easy to communicate with - a reliable company that gets things right.